Clark Marriott Hotel

Location, its vibes and it’s professional approach

I am departing today and I am sad to leave this place. This is my first time writing a review for a hotel before departing. That's how impressed I am by Clark Marriott Hotel. This is not my first time staying here. I was here in 2023 and had a wonderful experience. After 3 years, I came back pleased that the excellent service remained consistent and they raised the bar even higher.

Upon arrival, I was greeted warmly and the check-in process was easy. We chose to self-park the car but they do offer valet services. I appreciate the level of security here. Every piece of luggage is scanned and every guest goes through metal detectors. Our bellman, Allen, took care of our luggage right away. Sam, the Guest Services Manager, checked us in and he told me that I was upgraded to a Deluxe Suite with M Club lounge access. What a great start to the stay already! The room was not available but I was offered to get the kids in the swimming pool while we wait. Sam went above and beyond to take us to the pool area and endorse us with the staff so that we can avail services even though we do not have a room key yet. The pool attendants are gracious and friendly. Also, an important detail - pool water is heated.

While my husband and kids are swimming, I decided to wait in the M Club lounge and relax there. Leo, the M Club host, took notice and did all he could to find me an available room. And he did! I probably only waited for less than an hour and voila! Our suite is ready. Suites here are spacious with a King master bedroom, full living room, and 1.5 bathrooms. The only comment I might make is that the suite does not have a working desk (perhaps for future renovation? ;) )

BonVoy Elite recognition here is indeed on the elite level. I was recognized multiple times and upon checking in to the room, a birthday cake from Sam and Leo was waiting for me along with a special dessert amenity for Marriott BonVoy members. We went on this trip to celebrate a special milestone birthday for me and the experience at Clark Marriott did not disappoint.

We tried the food offerings at the M Club lounge and were quite impressed. They had a fresh lumpia station and it was one of the best I've ever had. I went back and forth for coffee and drinks at the lounge and staff are friendly and accommodating each time. Then I had to try out the Quan Spa of course. FYI - access to the Hydrolounge js included with your stay so don't skip that. They have an impressive list of services anf let me tell you that the experience is divine - I did massage and facial. It started with a foot bath ritual then a 90-min customized massage followed by a hydrating facial. Cris took great care of me and I have never been this relaxed. After the treatment, I was presented a mini birthday cake again. And because it was my birthday, they also gave me a discount. So thoughtful!

The stay also comes with daily breakfast and I recommend using that at Goji. It is a world-class breakfast buffet spread. I already did a separate review of Goji. But I want to add a special mention again to Rinoa, our server and Chef Robin who made us feel like we were the only guests at the entire hotel. The level of attention they gave us os more than what we deserve. Onething that is absolutely consistent in this hotel is the thoughtful and friendly staff. Upon learning that I am celebrating my birthday month, I was once again presented with a cake and warm greetings from the staff. I am deeply moved by this entire hotel.

Housekeeping is on point and request for services (towels, ice, extra bedding) was always quick and efficient.

The high level of service, friendliness, genuine care, and hospitality is not just coming from one department. It is deeply rooted in the DNA of the entire Clark Marriott hotel. So impressive! I usually save my BonVoy points for St. Regis and Ritz Carlton hotels but I am so happy I decided to use them at Clark Marriott. I will be back again and again, I promise.

Comfortable bed, has everything you need there. Room was spacious. Great restaurants in the hotel. Breakfast was great. Great pool.

Excellent experience at Marriott Urban Coffee.
The food was excellent, the service was smooth, and the ambience was calming. I would also like to express appreciation to Security Albert Guinto, who was very professional, welcoming, and helpful. In particular, he ensured that guests felt safe and comfortable throughout their visit.

The hotel itself is beautifully maintained, with elegant interiors, spotless facilities, and a wonderfully relaxing atmosphere throughout. The cleanliness of both the rooms and public areas was truly impeccable and greatly appreciated.

The amenities were equally impressive. The gym was modern, well-equipped, and perfect for maintaining a fitness routine whilst travelling. The pool area was stunning, peaceful, and exceptionally well-kept — an ideal place to unwind and relax. One of the absolute highlights of our stay was the superb breakfast buffet, which offered an outstanding variety of high-quality dishes each morning. Everything was fresh, delicious, and beautifully presented.

We were also very impressed with the room service, which was prompt, efficient, and consistently excellent. Every request was attended to with professionalism and genuine care.

What truly made our stay memorable, however, was the warmth and friendliness of the entire staff. Every member of the team we encountered was courteous, attentive, welcoming, and always willing to go the extra mile to ensure guests felt comfortable and well looked after.

The hotel’s location is also incredibly convenient, making it an excellent choice whether for leisure or a quick staycation. Considering the outstanding service, premium facilities, and overall experience, Clark Marriott Hotel offers tremendous value for money.

Amazing and welcoming!! Always great coming back to the Philippines, but everyone made me feel so at home as usual.

Especially, Kuya John and Kuya Blue! They were super sweet and helpful. Always greeted with a smile, and look forward to seeing them! And also Kuya RJ and Kuya Cesar too! The facilities were clean and the staff made everyday so much better! Ate Decirie assisted me with my room as well, and she was heartwarming. Shoutout to Patrick, Mikkah and Junmark as well! Thank you for all the help!

Enjoying my stay and getting work done. Will definitely love to come back!

Breakfast awesome

Had a wonderful experience in this world class 5 star hotel. The staff made our stay unforgetable. Special mention to these helpful poolside staff aldrin,sir mico,tin,raila, chef eyra. Special mention to sir Ryan,Oliver and mam irene.

Always a positive experience. Your made to feel like family. The Executive Club Lounge always puts on great meals at lunchtime and dinnertime. Always helpful. Wonderful chefs!

we appreciate the hospitality we received from the employees and staff in the VIP Lounge we are in room 1506 the food is very good and the staff headed by the acting supervisor Ms Jon they are all hospitable, polite warmth and kind. The chef was very approachable asking us if we want to try quesedilla--

i hope there will be more hotel employees like them where we feel " home".

thank ypu and God bless you po

Have a great time at Marriott hotel especially the services like at the pool area and at hydrolounge.speial thanks Ms Belle,Mr Allem,chef Teofilo,Sir Miko,Sir Apollo,Aldren,Ryla,Tintin,Hilary,Ryan,Oliver,Ryan,Teresa,Ronmel,Chester,Nelcy

Hella solid had a blast staying at Marriott hotel staff were great and very accommodating especially Ryan Milo on the pool area very approachable and friendly. Amenities were highly accessible and neat. Casino area smooth play moderately.