The Carpenters Arms

Hotels
•
Young & Co.’s Brewery
8.7 (546 reviews)
Three Elm Lane , Tonbridge , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food
Cons:
Issues with cleanliness
High price for quality
Shower problems

Categories

Cleanliness
8.16
Reported damp and cobwebs noted; room cleanliness below expectations.
Service
9.63
Staff described as pleasant and friendly, good service in restaurant.
Location
8.67
Good out of town location with good ambiance.
Room Quality
8.62
Comfortable rooms reported, but issues with functionality noted.
Amenities
8.65
Standard amenities available, though issues with shower reported.
Value for Money
8.11
Mixed opinions; some felt overpriced given the reported issues.
Food and Beverage
8.66
Generally good food experience, but some meals disappointing.
Overall Experience
9.13
Positive experiences noted, but some significant issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:29

Property Description

Luxurious En Suite Rooms
The Carpenters Arms offers newly designed en suite rooms with modern amenities such as LCD Smart TVs, Nespresso Coffee machines, and snack baskets, catering to the needs of professional travelers seeking comfort and convenience.

Gastronomic Delights
Renowned for its high-standard gastro pub, our team of chefs at The Carpenters Arms prepares delicious meals and serves customers with a warm, friendly approach, ensuring a delightful dining experience for all guests.

Scenic Outdoor Spaces
With a fantastic terrace at the front and rear, along with a charming beer garden, guests can unwind and enjoy the serene surroundings outside the hotel. Nestled amidst fields just outside Tonbridge town, the location offers a peaceful retreat for travelers.

Experience luxury, gastronomy, and serenity at The Carpenters Arms. Book your stay now for an unforgettable hotel experience.

Important information:

Festive hours are normal pub opening times, however Christmas Day the pub is fully booked for meals, which have been preordered prior to the booking. If you wish for us to provide you with a meal on Christmas Day please contact us direct. The Pub will remain open to the public and serving till 5pm on this day.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.7
Based on 546 reviews
Cleanliness: 8.16
Service: 9.63
Location: 8.67
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 9.13
D
Dirk • couple • be
9
We will come again when we stay in Kent.
Pros:

Breakfast and dinner very good.
Room: OK but 2years ago was better, bigger.

2026-07-12 • via Nuitee
S
Stella • couple • gb
7
Nice place - needs more management presence
Pros:

Nice location, close to some wonderful English Heritage and National Trust properties. The hotel is a little hit & miss. Staff seem a little unengaging at times, and service a little haphazard. The room had no air conditioning and no fan available. Our room was over the kitchen so the heat was unbearable.
But we had a very pleasant stay. The hotel rooms are very comfortable and the towels are fluffy. Food was ok...

Cons:

No fan in room. nowhere to put your toiletries in the bathroom, had to put washbags on the floor. Really needs a little table in there. There didn't seem to ever be anyone in charge!

2026-07-10 • via Nuitee
D
Daniel • couple • gb
8
Lovely, highly recommend. Would love to stay again some time.
Pros:

The property is absolutely charming. Tastefully decorated in a lovely setting.
Breakfast was superb.
Staff were all so friendly and accommodating.

Cons:

It would be a 10 out of 10 but the room was very hot. No air conditioning. A fan was provided but in these heat waves they don’t really touch the sides. But this would not stop me staying again.

2026-07-08 • via Nuitee
D
Dirk • couple • de
9
2026-07-07 • via Nuitee
M
Manan • extended_group • gb
8
Friendly, accommodating and cheerful staff. Excellent place to stay.
Pros:

Requested an early check-in because I had to attend an event nearby. The staff were super friendly and accommodating, said they put in a note for this. Got lucky and they let me check-in few hours before their official time, no extra fees. Excellent, seamless check-in experience.

2026-07-07 • via Nuitee
C
Catherine • couple • gb
8
2026-07-06 • via Nuitee
S
STEVEN • solo_traveller • gb
7
Pros:

The room

Cons:

The Menu

2026-07-04 • via Nuitee
S
Shaun and Sharon • couple • gb
8
Comfortable, countryside stop over handy for channel crossings and commute into London.
Pros:

Everything was good including staff, comfort, facilities and location. Great stop over en route to Eurotunnel, surrounded by the Kent countryside, outside areas are very nice. Good breakfast.

Cons:

Nothing

2026-07-04 • via Nuitee
A
Ann • extended_group • gb
10
Relaxed and comfortable overnight stay.
Pros:

Enjoyed a good dinner and breakfast. Efficient and friendly staff. Comfortable room.

2026-07-04 • via Nuitee
M
Mary • couple • gb
10
Excellent
Pros:

Location, lovely room. Great staff

2026-06-20 • via Nuitee
D
David • solo_traveller • gb
7
Great Location
Pros:

Location and Staff

I asked for my room to be swapped from room 6 due to the road noise. It was not a problem to swap rooms,,The staff were very helpful.

Cons:

The room, room 5, was extremely warm, yet the hallway outside my room was cool. The fan left in the room was ineffective.
Sink Tap broken and there was only a trickle of hot water from hit. Shower was fine.

2026-06-19 • via Nuitee
G
Graham • couple • gb
7
Good pub, staff very good, poor room for the price.
Pros:

Location, staff

Cons:

Room was tired especially for the price.

2026-06-17 • via Nuitee
J
Jonathan • family_with_children • gb
8
Nice pub at a good price.
Pros:

Very nice hotel at a good price. Good food, and very nice breakfast, especially the Full Veggie. Also very dog friendly.

Cons:

Couple of very minor issues in the bathroom

2026-06-11 • via Nuitee
J
Jennifer • couple • gb
8
2026-06-07 • via Nuitee
B
Bryony • couple • gb
10
2026-06-01 • via Nuitee
F
Felicity • couple • gb
8
Very accommodating of our requests
Pros:

Cool even in a heatwave
Twin beds comfortable
Spacious car park

2026-05-28 • via Nuitee
M
Mark • solo_traveller • gb
8
Did the job for the night
Pros:

The floor boards in room 5 need sorting, especially by the bathroom, and I understand the doors need to close as fire doors but they shake the whole upstairs.

Cons:

Noisy floorboard

Banging doors

2026-05-26 • via Nuitee
J
Jackie • couple • gb
8
Very nice
Pros:

Dog friendly and good food

Cons:

Hooks in the bathroom need repair and just some small attention to detail decorating repairs but these are minor

2026-05-24 • via Nuitee
A
Ann • couple • us
6
Pros and cons, quite lovely
Pros:

It is well appointed and so lovely. The staff were warm and friendly. The food was delicious. Fluffy towels, good pillows. Easy off-street parking.

Cons:

There was a group of women being super loud outside until nearly midnight. The interior doors are super creaky so it was loud all night. One of our rooms had awesome water pressure and one had no water pressure.

2026-05-22 • via Nuitee
P
Paula • couple • gb
9
Friendly staff, very pet friendly. Good food and very nice breakfast
Pros:

Lovely rooms and common areas

2026-05-20 • via Nuitee