The RidgePoint Hotel

Hotels
7.8 (1314 reviews)
Corner of Mandela Street and N4 Highway Emalahleni, (previously Witbank) , Witbank , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean surroundings
Cons:
Breakfast quality
Room odors
Limited amenities

Categories

Cleanliness
7.6
Several reviews reported cleanliness positively, but some indicated issues like dirty coffee cups and strong odors.
Service
8.56
Numerous guests praised the staff's friendliness and helpfulness.
Location
8.6
Guests frequently mentioned the convenience of location, especially for the nearby mall.
Room Quality
7.56
Some issues with the furniture and TV quality were noted, but overall a pleasant room setup.
Amenities
7.09
Lack of bar fridges and some outdated tech affected guest satisfaction.
Value for Money
7.85
Overall perception of value was good, but breakfast complaints impacted views.
Food and Beverage
7.1
Breakfast received multiple complaints, negatively impacting the overall experience.
Overall Experience
8.06
Despite some issues, many guests had an enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:40

Property Description

Luxurious Amenities
Experience the ultimate comfort at The RidgePoint Hotel with a range of top-notch amenities including an outdoor swimming pool, garden, terrace, and a delightful restaurant.

Entertainment and Convenience
Enjoy the convenience of a 24-hour front desk and the added excitement of a casino on the property. Stay connected with complimentary WiFi and take advantage of free private parking during your stay.

Comfortable Accommodations
Relax in well-appointed rooms equipped with modern essentials like a desk, flat-screen TV, and air conditioning. With plush bed linen, towels, and a wardrobe, every detail is designed for your comfort.

Experience luxury, entertainment, and comfort at The RidgePoint Hotel. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 1314 reviews
Cleanliness: 7.6
Service: 8.56
Location: 8.6
Room Quality: 7.56
Amenities: 7.09
Value for Money: 7.85
Food and Beverage: 7.1
Overall Experience: 8.06
S
Sarah • couple • us
1
Do not stay here!
Pros:

There was a security guard in the parking lot, who helped us feel safe leaving our car there, but see the below complaints.

Cons:

The room was filthy, with someone's pubic hair all over the bathroom floor. We asked that it be cleaned or a different room provided, and the front desk person said it would be taken care of, but it was never done. We booked a hotel just to crash overnight during a long road trip and chose this one based on reviews rather than cost (it was more expensive than several nearby options). Boy, were we shocked! We will never stay there again.

2026-08-05 • via Nuitee
G
Gerhardt • solo_traveller • za
10
2026-08-05 • via Nuitee
N
nkqubela aphiwe jackson • solo_traveller • za
10
2026-08-05 • via Nuitee
M
Mpho • couple • za
10
2026-08-03 • via Nuitee
T
Thembi • solo_traveller • za
8
Pros:

Staff very friendly

Cons:

Hard to communicate with reception once your in the room

2026-08-03 • via Nuitee
T
Thabi • couple • za
6
2026-08-03 • via Nuitee
C
Caleb • couple • za
10
I loved everything about the hotel from the stuff to the room I had I was comfortable on doing my own things and the roo
Pros:

The view on the pool

Cons:

The treatment from the stuff

2026-08-03 • via Nuitee
T
Thabo • couple • za
9
2026-08-02 • via Nuitee
A
Abigail • solo_traveller • za
8
Pros:

We enjoyed our stay and the place is beautiful and very clean.even the staff they are very friendly and welcoming.

Cons:

The space is too small especially the shower.and the furniture is old with a lot of cracks please improve. Especially the brown table on the far right.and lastly the rooms must have telephones.

2026-08-02 • via Nuitee
T
Thokozani • couple • za
10
2026-07-24 • via Nuitee
A
Arlington • couple • bw
7
Nice place to stay especially if you are travelling on the N4
Pros:

Location could not be better, next to the mall and hence you can walk back and forth to th food courts and movies. Hotel is neat and comfortable.

Cons:

Nothing, good value for money.

2026-07-24 • via Nuitee
L
Lavhe • couple • za
8
2026-07-23 • via Nuitee
X
Xorile • family_with_children • za
10
My stay was the best
Pros:

It’s close to a Mall,it’s convenient for transportation

Cons:

Nothing

2026-07-23 • via Nuitee
M
Motlatsi • solo_traveller • za
10
Pros:

Neatness and good food

Cons:

Shortage of towels and bathing utensils, soaps, gels etc

2026-07-23 • via Nuitee
M
Mpho Pretty • solo_traveller • za
10
Cons:

The air conditioner was not warm.
No electric blankets

2026-07-22 • via Nuitee
C
Castro • couple • za
6
2026-07-22 • via Nuitee
S
Shayi • family_with_children • za
10
2026-07-22 • via Nuitee
L
LINDOKUHLE • couple • za
10
2026-07-22 • via Nuitee
L
Louisa • solo_traveller • za
10
Very good on cleanliness but they can really improve on the breakfast. Sausages were very dry.
Pros:

I got sick and the staff was amazing. They even made something special for me to eat 1 fried egg, since I couldn't keep food down.

Cons:

I only wish they refunded me for a breakfast I paid separately for, but couldn't eat. It was quite expensive though. My husband did try the muffins but they were rock hard and we did show the Hotel manager. Our shower in room 103 were leaking terribly. It became a pool. We did notify the staff.

2026-07-21 • via Nuitee
L
Lelau • couple • za
8
2026-07-20 • via Nuitee