The RidgePoint Hotel

Hotels
7.8 (1314 reviews)
Corner of Mandela Street and N4 Highway Emalahleni, (previously Witbank) , Witbank , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean surroundings
Cons:
Breakfast quality
Room odors
Limited amenities

Categories

Cleanliness
7.6
Several reviews reported cleanliness positively, but some indicated issues like dirty coffee cups and strong odors.
Service
8.56
Numerous guests praised the staff's friendliness and helpfulness.
Location
8.6
Guests frequently mentioned the convenience of location, especially for the nearby mall.
Room Quality
7.56
Some issues with the furniture and TV quality were noted, but overall a pleasant room setup.
Amenities
7.09
Lack of bar fridges and some outdated tech affected guest satisfaction.
Value for Money
7.85
Overall perception of value was good, but breakfast complaints impacted views.
Food and Beverage
7.1
Breakfast received multiple complaints, negatively impacting the overall experience.
Overall Experience
8.06
Despite some issues, many guests had an enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:40

Property Description

Luxurious Amenities
Experience the ultimate comfort at The RidgePoint Hotel with a range of top-notch amenities including an outdoor swimming pool, garden, terrace, and a delightful restaurant.

Entertainment and Convenience
Enjoy the convenience of a 24-hour front desk and the added excitement of a casino on the property. Stay connected with complimentary WiFi and take advantage of free private parking during your stay.

Comfortable Accommodations
Relax in well-appointed rooms equipped with modern essentials like a desk, flat-screen TV, and air conditioning. With plush bed linen, towels, and a wardrobe, every detail is designed for your comfort.

Experience luxury, entertainment, and comfort at The RidgePoint Hotel. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 1314 reviews
Cleanliness: 7.6
Service: 8.56
Location: 8.6
Room Quality: 7.56
Amenities: 7.09
Value for Money: 7.85
Food and Beverage: 7.1
Overall Experience: 8.06
E
Elizabeth • solo_traveller • za
10
2026-09-19 • via Nuitee
G
Goodwill • solo_traveller • za
9
2026-09-19 • via Nuitee
P
Precious • couple • za
10
2026-09-18 • via Nuitee
T
Thembeka • solo_traveller • za
10
2026-09-17 • via Nuitee
M
Mphisi • couple • za
9
2026-09-17 • via Nuitee
J
Johnson M • couple • za
8
Perfect
Pros:

Cleanliness and rooms are spacious

Cons:

They must remove the carpets

2026-09-16 • via Nuitee
T
Thulane • couple • za
7
It was amazing
Pros:

It was good

Cons:

The eggs in the breakfast

2026-09-15 • via Nuitee
C
Chantelle Lomax • extended_group • za
9
2026-09-14 • via Nuitee
C
Chantelle Lomax • extended_group • za
9
2026-09-14 • via Nuitee
C
Chantelle Lomax • extended_group • za
9
2026-09-14 • via Nuitee
C
Chantelle Lomax • extended_group • za
9
2026-09-14 • via Nuitee
M
Mlungisi • family_with_children • za
10
Fantabulous
2026-09-13 • via Nuitee
B
Banele • solo_traveller • gb
7
Pros:

Breakfast offering

Cons:

Shower was not working

2026-09-13 • via Nuitee
C
Charlotte • couple • za
7
2026-09-11 • via Nuitee
T
Thembi • solo_traveller • za
9
Pros:

Satisfied

Cons:

Nothing

2026-09-09 • via Nuitee
S
Solly • couple • za
7
2026-09-09 • via Nuitee
V
Vincent • solo_traveller • za
10
2026-09-04 • via Nuitee
W
Warren • solo_traveller • za
10
2026-09-04 • via Nuitee
P
Petru • solo_traveller • za
10
Pros:

Great staff, room, location and facilities.

Cons:

Leaving.

2026-09-03 • via Nuitee
G
Given • family_with_children • za
8
No comment
Pros:

Breakfast was good; however, shortly afterwards, the whole family began experiencing upset stomachs and diarrhoea\. I contacted the establishment to report the matter, and they promised to get back to me\. Unfortunately, I have still not received any feedback\. I find this lack of follow\-up concerning, as it does not reflect a professional standard of customer service\.

Cons:

Displaying professionalism and taking customers seriously

2026-09-03 • via Nuitee