Les Suites at The Cliff Bay

Hotels
•
Porto Bay Hotels & Resorts
9.6 (58 reviews)
Estrada Monumental, 145, Funchal, 9004-532 , Funchal , PT
351-291-707 770

listing image 1
Show all photos

Facilities

Fitness facilities
Comprehensive recycling policy
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
Garden
Sauna
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Great food and service
Cons:
Limited restaurant choices during off-peak seasons

Categories

Cleanliness
9.31
Standard quality for this hotel tier.
Service
9.98
Excellent and well-established staff, providing brilliant service.
Location
9.32
Great location with a relaxed feel, making it a 'home from home'.
Room Quality
9.77
Beautiful, spacious suites that are well-maintained.
Amenities
9.3
Good range of amenities, although some restaurant choices are limited.
Value for Money
9.76
Excellent value compared to other hotels with comparable amenities.
Food and Beverage
9.51
Great food and service in the available restaurants.
Overall Experience
9.88
A superbly relaxing and enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:07

Property Description

Experience luxurious relaxation at Les Suites at The Cliff Bay, where stunning waterfront views meet unparalleled comfort.

Rejuvenate by the Pool
Dip into one of our two sparkling outdoor swimming pools or unwind in the sauna. Stay active in our state-of-the-art fitness center, perfectly designed to help you maintain your wellness routine.

Culinary Delights
Savor exquisite culinary creations at any of our three onsite restaurants, or enjoy the convenience of 24-hour room service. Don't forget to indulge in a refreshing drink at one of our two stylish bars.

Business Convenience
Whether traveling for business or leisure, take advantage of our fully equipped business center and versatile meeting rooms. With free self-parking and a 24-hour front desk, we cater to all your needs.

Book your stay at Les Suites at The Cliff Bay today and indulge in a retreat like no other!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.6
Based on 58 reviews
Cleanliness: 9.31
Service: 9.98
Location: 9.32
Room Quality: 9.77
Amenities: 9.3
Value for Money: 9.76
Food and Beverage: 9.51
Overall Experience: 9.88
W
Walter • couple • at
8
2026-05-08 • via Nuitee
F
Federica • couple • it
9
2026-05-05 • via Nuitee
C
Christine • couple • de
9
Fantastisches Hotel in jeder Hinsicht.
Pros:

Fantastisches Hotel auf der Klippe neben Funchal. Besonders gut hat uns das Restaurant Avista gefallen mit Blick auf Meer und Funchal eund ausgezeichnetem Frühstück, Abendessen sowie hervorragendem freundlichen Service.Fantastisches Hotel

2026-04-27 • via Nuitee
I
Ilya • couple • ru
10
2026-04-20 • via Nuitee
M
Milev • couple • bg
10
2026-04-15 • via Nuitee
C
Claudia • extended_group • ch
10
Schönstes Hotel auf Madeira
Pros:

Sehr freundlich ,sauber einfach fantastisch.

Cons:

Nichts

2026-04-09 • via Nuitee
O
Oleksii • family_with_children • ua
10
2026-04-08 • via Nuitee
C
Caroline • family_with_children • gb
10
Best place to stay on the island, a luxury home away from home.
Pros:

Everything, an absolute gem. Luxurious and classy. Everything is quality - the rooms, the service, the pool area, the food, and the list goes on. Extremely friendly staff.

Cons:

Nothing

2026-04-05 • via Nuitee
S
Simon • couple • gb
10
Top end luxury - all you would expect at that handsome price
Pros:

Stunning location, amazing facility, all we expected

Cons:

Over zealous staff - we didn’t want room cleaning but despite telling them this was ignored

2026-03-31 • via Nuitee
T
Thomas • couple • de
10
2026-03-30 • via Nuitee
C
Cauly • couple • cz
10
Pros:

Lokalita s výhledem na oceán je na perfektním místě. Venkovní travnatá terasa poskytovala úchvatný prostor pro relax. Snídaně s výhledem na vycházející slunce nad oceánem je famózní. Komunikace s personálem byla na všech úrovních moc příjemná a vždy nám vyšli vstříc. Schůzka s Antóniem Pais Generálním ředitelem byla velmi příjemná a přátelská.

Cons:

Nic co by souviselo s hotelem.

2026-03-09 • via Nuitee
R
Ruth Bull • couple • dk
9
2026-02-27 • via Nuitee
M
Mechteld • couple • ch
10
2026-02-26 • via Nuitee
U
Ulrich • couple • de
10
2026-02-14 • via Nuitee
D
Daniel • couple • de
10
Wunderbar
Pros:

die Suiten, das Personal, die Lage

Cons:

Das Frühstück könnte etwas abwechslungsreicher sein - es ist jeden Tag eigentlich das gleiche - es wäre schön, wenn es ein ‚Special of the day‘ gebe (Tortilla oder ähnliches) oder exotische Früchte wie Cherimoya, Tamarillo, Maracuja Banane - diese Früchte kennt man in Deutschland nicht - insofern sind Äpfel, Orangen, Kiwi oder Birnen enttäuschend. Aber dies tut der sehr guten Bewertung keinen Abbruch - lediglich eine Anregung - ein wirklicher tolles Hotel!

2026-02-08 • via Nuitee
G
Glebs • couple • lv
10
2026-01-11 • via Nuitee
L
Laura • couple • gb
10
2026-01-11 • via Nuitee
I
Ivo • solo_traveller • nl
10
2026-01-08 • via Nuitee
M
MARC • couple • lu
7
2026-01-05 • via Nuitee
B
bookings2024 • NONE • London, England
10
Way better than Reids Palace
Pros:

This was our second stay at Les Suites after many years staying at Reids Palace.
Portobay hotels is an superbly run chain with great staff and excellent restaurants.
We do know and love some of the staff at Reids and go to see them when in Madeira.
Reids is going through a change and has a new manager who has a tough job of bringing the hotel back to its former glory.
There have and will be many staff changes amd this makes the hotel somewhat disjointed at the moment.
I wish him luck.
The staff at Les Suites are brilliant and the teams do not seem to change and have been there for a long time so they are well established asmthat makes the whole place work so well.
They also get well looked after by Portobay which is something that Belmond hotels who own Reids could learn from.
We ate in Avista restaurant on many occasions and had great food and service for breakfast and dinner we also ate at Villa Cipriani,the Italian restaurant of Reids and had a great meal and good service from the staff that we know well.
Les Suites have great rooms where everything works well unlike Reids where some things are a little tired and need updating.
The difference in price between staying at Les Suites and Reids would have been 3500 Euros making Les Suites excellent value. They also gave us the room that we stayed in last time as it is our preferred suite.
Reids could not guarantee our preferred suite which is a deal breaker for us as they do have some rooms that are not in a good location for us.
Reids is also limited for restaurant choices at this time of year as Brisa outside restaurant is closed and the old main dining room was only open for Christmas eve for a set menu.
The only choice you have is Villa Cipriani or the limited offerings at William restaurant which is not to everyone's liking although the staff are great.
The Chef is leaving at the end of the year for a few venture away from Madeira which will be interesting to see what happens to it as there is now an opportunity to create something special and more to people's liking.
Let's see if the Michelin star is retained.
So Les Suites is the choice for discerning guests who wants great accommodation and excellent service

2025-12-29 • via Tripadvisor