Garner Hotel Clarksville Northeast by IHG

Hotels
•
Garner
8.6 (473 reviews)
230 Cracker Barrel Drive , Clarksville , us
+1 931-919-2440

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good value for money
Cons:
Cleanliness issues
Breakfast variety lacking
Noise disturbances

Categories

Cleanliness
7.99
Mixed sentiments noted; some guests found hairs and smoke smell.
Service
9.46
Staff consistently described as friendly and helpful across reviews.
Location
9
Convenient location mentioned, some construction noise reported.
Room Quality
8.45
Overall positive; some issues with noise and previous cleanliness noted.
Amenities
8.48
Standard offerings, but could improve with options like a waffle maker.
Value for Money
8.94
Many guests felt they received good quality for the price paid.
Food and Beverage
7.49
Breakfast variety lacking, several guests expressed disappointment.
Overall Experience
8.96
Generally positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:52

Property Description

Convenient Location
Situated near popular attractions like Dunbar Cave and Customs House Museum.

Comfortable Rooms
Air-conditioned rooms with free WiFi, desk, TV, and hairdryer for a relaxing stay.

Relaxing Amenities
Enjoy a buffet breakfast, shared lounge, sun terrace, and 24-hour front desk for your convenience.

For a comfortable and convenient stay in Clarksville, book Garner Hotel Clarksville Northeast now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 473 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 7.49
Overall Experience: 8.96
L
Lisa • family_with_children • us
1
Tear it down.
Pros:

Chris was awesome, but the hotel was FULL of black mold. There was evidence of it in the lobby and hall ways, the first room we were put in, 219, was FULL of mold. It was all over the ceiling in the sleeping area, on the bedding, on the skirting of the boxsprings, all over in the bathroom, the air conditioner vents, intake, and filters were all covered in mold. The filters were filthy. It was the worst hotel room i have ever seem as far as mild was concerned, absolutely unacceptable. My sister and her daughter both have ling diseases and this was a situation that could have put them in an emergency room that very night has we even attempted to stay.
Chris then moved us to room 209, it was better, but still had mold starting to grow on the ceiling of the sleeping area and in the bathroom. Given that it was after midnight and we were exhausted, our options were limited on where to stay. We opted to hope for the best, all waking up with sore throats and sinus issues.

Cons:

Only Chris

2026-09-04 • via Nuitee
M
McCreight • family_with_children • us
10
Great hotel for a quick night stay!
Pros:

The room was excellent for the price.

Cons:

Breakfast was not good.

2026-08-24 • via Nuitee
L
Lowe • solo_traveller • us
1
Pros:

The shower

Cons:

That the pool water was low and you can smell the chlorine in the room it was burning my eyes. Breakfast could use some help.

2026-08-17 • via Nuitee
D
Derrick • couple • us
10
2026-08-16 • via Nuitee
J
Juliana • extended_group • us
7
2026-08-14 • via Nuitee
T
Timothy • couple • us
10
2026-08-03 • via Nuitee
L
Laura • couple • us
10
Pros:

Pet friendly and clean hotel.

2026-08-02 • via Nuitee
M
Melisha • solo_traveller • us
8
2026-08-02 • via Nuitee
N
Nathan • family_with_children • um
8
Above average with friendly front desk, complimentary breakfast and incredible bathroom amenities.
Pros:

The staff was amazing, especially Nikki. And they allowed us to check out late. Another bonus. The bathroom was spacious and had fragrant body soap and conditioners.

Cons:

The room was a little small, even for a king. And the breakfast was good, but not anything exceptional.

2026-07-07 • via Nuitee
T
Trisha • extended_group • us
1
2026-06-30 • via Nuitee
L
Linda • family_with_children • us
10
they were very accomadiating to pets, however I feel $50 a night for them is high, the room was nice
Pros:

we didn't do breakfast. it all was pre done eggs, bacon, biscuits. in a warmer. no employees around.

2026-06-23 • via Nuitee
T
Teresa • solo_traveller • us
9
Pros:

Friendly, clean, comfortable

2026-06-21 • via Nuitee
K
Kaufman • solo_traveller • us
8
2026-06-18 • via Nuitee
D
Dianna • couple • us
10
2026-06-18 • via Nuitee
K
King • family_with_children • us
8
2026-06-12 • via Nuitee
B
Barbara & Cam Thomas • solo_traveller • us
7
Disappointing, but it served my needs.
Pros:

The coffee was very good, and eggs tasted like real eggs.

Cons:

The sour smell in the bathroom, and the lack of a bar of soap for having a bath, since you cannot reach the body wash while sitting in the tub.

2026-06-11 • via Nuitee
D
Dennis • solo_traveller • us
9
2026-06-09 • via Nuitee
J
J • family_with_children • us
7
2026-06-07 • via Nuitee
J
Jeanell • solo_traveller • us
10
Great stay. Will definitely return.
Pros:

Ashley at the front desk was awesome. After a 15 hr drive from Philadelphia, it was nice to be greeted by someone so nice and welcoming.

2026-06-03 • via Nuitee
S
Shelia • family_with_children • us
10
Awesome
Pros:

Everything!!!!! Absolutely nothing to complain about and we will definitely be going back

2026-06-01 • via Nuitee