The Meru Sanur

Hotels
9.1 (167 reviews)
Jalan Hang Tuah , Sanur , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Lift / Elevator
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent food
Stunning design
Cons:
Navigational challenges
Some maintenance needed in areas
Mosquitoes present

Categories

Cleanliness
9.05
Rooms are spacious, comfortable, nicely decorated, well maintained and clean.
Service
9.25
Staff are friendly and helpful; service has been superb, particularly noted for attentiveness.
Location
9.25
Beautiful hotel in a great location, close to beach and dining options.
Room Quality
9.05
Rooms are spacious, comfortable and nicely decorated.
Amenities
8.95
Pool and fitness centre are amazing; breakfast received high praise.
Value for Money
9.05
Excellent overall experience justifying the cost.
Food and Beverage
9.05
Food was exquisite from breakfast to poolside.
Overall Experience
9.15
Absolutely amazing experience, everything exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:44

Property Description

Oceanfront Luxury

  • Relaxation at Your Fingertips: Unwind in our outdoor pool and rejuvenate in the spa center.

  • Delightful Dining: Indulge in a variety of international dishes at our on-site Arunika Restaurant.

  • Unique Experiences: Take part in yoga sessions, go cycling, or explore the nearby attractions.

To experience the ultimate beachfront getaway, book your stay at The Meru Sanur today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for Rp 1,000,000 per person per night when using an available extra bed.
    People 12 years old and over stay for Rp 1,500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 167 reviews
Cleanliness: 9.05
Service: 9.25
Location: 9.25
Room Quality: 9.05
Amenities: 8.95
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.15
T
tsukasa family_with_children jp
9
小蠅が残念
Pros:

スタッフは丁寧で礼儀正しかった。
デザイン、室内レイアウト、大変美しかった。
設備は新しく清潔で快適だった。
プールはキレイでスタッフもよかった。

Cons:

部屋の中に小蠅が数匹飛んでいて、不快かつ不衛生だった。
早朝出発で朝食が食べられないにも関わらず、次回利用可能なクーポン等の提供が無かった。
早朝のプールへ行く道に虫が多くいて、不快だった。
冷蔵庫にの無料ドリンクはゼロカロリーの物が欲しかった。
日本語対応スタッフが居て欲しかった。
ホテル内サービスで、その馬でカード払いだったり、部屋付けだったり、どちらかに統一して無いので、払ったか払わなかったか、分かりにくかった。
部屋のテレビのリモコン反応が遅く、また紹介コンテンツ・アクティビティも貧弱であった。
そう安い部屋では無かったはずだが、部屋からの眺望は全く無かった。

2026-04-09 via Nuitee
A
Andrej family_with_children sk
9
Pros:

Pekný, moderný rezort. Výborné služby, priestraná izba a skvelé raňajky.

Cons:

V izbách bol trochu hluk z vedľajších izieb a chodby. Televízor sa svojvolne zapínal aj v noci.

2026-04-08 via Nuitee
N
Natalie solo_traveller au
10
2026-04-04 via Nuitee
S
Stuart couple ca
10
Pros:

Absolutely beautiful introduction to Bali

2026-03-31 via Nuitee
S
Susan solo_traveller au
9
Wonderful. Will be back
Pros:

Architecture is stunning

2026-03-27 via Nuitee
J
Jeannie couple au
10
2026-03-24 via Nuitee
N
Naoko couple jp
8
Pros:

女性2人の滞在でしたので、メイクアップルームがしっかり備えられていたのが素敵でした。大きな鏡と明るい照明がありお化粧しやすかったです。お風呂も海が見えてバスタブつきで、リラックスできました。
また、入口からロビーに続く廊下は高級感溢れる造りで、素晴らしいホテルでした。

2026-03-24 via Nuitee
S
Sophia couple au
10
Amazing staff and spectacular accommodation
Pros:

Unbelievable place to stay - amazing architecture, stunning grounds and truly beautiful staff.

Cons:

Nothing everything is Perfect!

2026-03-22 via Nuitee
A
Alexey couple ua
10
2026-03-12 via Nuitee
Татьяна couple ru
10
2026-03-01 via Nuitee
Y
Yaagoub couple sa
10
The hotel is awesome and very highly recommended
Pros:

Brilliant place

Cons:

None

2026-02-25 via Nuitee
D
Dominik family_with_children cz
10
Beautiful place to stay and the food was great
Pros:

Looks and food

2026-02-25 via Nuitee
D
donny family_with_children au
10
Pros:

The entrance walk to the lobby is breathtaking as is the lobby. The room was extremely nice for the price and the breakfast buffet was exceptional

Cons:

That we didn't stay longer!!!

2026-02-24 via Nuitee
S
Sasha couple au
9
Had a lovely evening.
Pros:

High standards

Cons:

Nothing

2026-02-23 via Nuitee
R
Ryan family_with_children au
10
Felt the luxury from the moment we checked in. The hotel is exactly what you expect for the price.
Pros:

The breakfast buffet is amazing. The hotel is well kept. The toilets are super clean. Lobby, room, pool. It’s what you would expect for a 5 star premium hotel. Loved it! The staff are friendly and greet you with a smile every day.

Cons:

Not much to dislike in this hotel. It was such a beautiful hotel!

2026-02-11 via Nuitee
S
saoud alyammahi family_with_children ae
3
Pros:

نظافة المكان جيدة جدا والافطار كان رائع

Cons:

سعر الغرفة جدا مرتفع

2026-01-28 via Nuitee
K
Klemens couple de
9
2026-01-28 via Nuitee
A
Ashlee family_with_children au
9
Stunning hotel!
Pros:

We really enjoyed our stay at the Meru! The property is stunning and the staff very helpful. Breakfast was excellent and the spa was very relaxing. The rooms were huge and well equipped.

Cons:

Small improvements could be adding entertainment for guests at night, more shade around the pool as we were repeatedly told to put down the umbrellas due to the wind and improving the quality of the children’s meals at the restaurant.

2026-01-20 via Nuitee
J
Jennifer couple au
7
Pros:

The service from staff was very good and we liked the coffee machine.
The amazing selection of food for breakfast.

Cons:

The pillows were uncomfortable. They appeared very fluffy at first but once you lie on them they go rock hard.
The floors in room 3322 were very creaky and in need of maintenance. We much preferred the garden view room and layout from our last stay in May ‘25.
The couples massage we had in your beautiful wellness centre was very ordinary.

2026-01-19 via Nuitee
C
Colin couple ae
10
Paradise
2026-01-19 via Nuitee