The Meru Sanur

Hotels
9.1 (219 reviews)
Jalan Hang Tuah , Sanur , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent food
Stunning design
Cons:
Navigational challenges
Some maintenance needed in areas
Mosquitoes present

Categories

Cleanliness
9.05
Rooms are spacious, comfortable, nicely decorated, well maintained and clean.
Service
9.25
Staff are friendly and helpful; service has been superb, particularly noted for attentiveness.
Location
9.25
Beautiful hotel in a great location, close to beach and dining options.
Room Quality
9.05
Rooms are spacious, comfortable and nicely decorated.
Amenities
8.95
Pool and fitness centre are amazing; breakfast received high praise.
Value for Money
9.05
Excellent overall experience justifying the cost.
Food and Beverage
9.05
Food was exquisite from breakfast to poolside.
Overall Experience
9.15
Absolutely amazing experience, everything exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:44

Property Description

Oceanfront Luxury

  • Relaxation at Your Fingertips: Unwind in our outdoor pool and rejuvenate in the spa center.

  • Delightful Dining: Indulge in a variety of international dishes at our on-site Arunika Restaurant.

  • Unique Experiences: Take part in yoga sessions, go cycling, or explore the nearby attractions.

To experience the ultimate beachfront getaway, book your stay at The Meru Sanur today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 219 reviews
Cleanliness: 9.05
Service: 9.25
Location: 9.25
Room Quality: 9.05
Amenities: 8.95
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.15
A
Aharon • family_with_children • il
8
Pros:

Nice gardens

Cons:

Cold atmosphere

2026-10-31 • via Nuitee
K
Kathryn • couple • au
10
2026-10-27 • via Nuitee
B
Bianca • couple • ca
10
2026-10-27 • via Nuitee
W
Warren • couple • au
8
2026-10-24 • via Nuitee
M
Matthew • solo_traveller • sg
10
Perfect Bali escape
Pros:

Beautifully designed - lovely rooms. Great staff

Cons:

Nothing

2026-10-20 • via Nuitee
P
Patrick • couple • nl
9
Mooi, vriendelijk, fantastisch
Pros:

De locatie is fantastisch. Mooie plek om te verblijven.
Kamers groot en comfortabel. We zouden een dag later maar het andere hotel Bali Beach op hetzelfde terrein gaan maar hebben omgeboekt naar nog een nacht de Meru. Dat was mogelijk.

Cons:

Dan moet ik hele kleine dingetjes op gaan zoeken zoals het achterplaatje van een kraan die los zat, het best wel tochtige restaurant.
Een dingetje dat ik wel aan wil stippen: train je restaurantpersoneel iets beter. Zowel bij diner als bij het ontbijt kregen we dingen die we niet hadden besteld. Daar zat een patroon in.

2026-10-19 • via Nuitee
S
Simon • couple • pe
9
The highlight of our trip!
Pros:

An extraordinary resort. Beautiful in every way, architecture, landscaping, design, staff and food. Simply wonderful.

2026-10-17 • via Nuitee
F
Felicia • family_with_children • ca
5
Pros:

The hotel itself was very comfortable, the pool area was fantastic, the breakfast buffet was amazing, and the staff consistently greeted us with warmth and hospitality throughout our stay.

Cons:

We encountered a series of recurring issues during our time:
1. Our room TV displayed an incorrect guest name upon arrival.
2. There was a noticeable stain on our bed sheets.
3. The pillows had an unpleasant odor.
4. We found a spider in our bathroom.
5. A baby crib was set up in our room without a mattress.

We acknowledge and appreciate that your team acted promptly to address and rectify each of these issues once they were reported. Nevertheless, experiencing so many basic oversights in a single visit did not meet our expectations, especially given The Meru Sanur's standing as a luxury property and the premium rates charged.

While we received a plate of dessert as an apology, we felt that given the nature and frequency of these shortcomings, a more appropriate gesture of service recovery was warranted.

2026-10-15 • via Nuitee
G
graham • solo_traveller • nz
10
The meru was wonderful ,,breakfasts beautiful ,,and all the staff were so friendly and respectfull.
Pros:

architecture and interior and gardens were amazing

Cons:

nothing it was all so beautiful .

2026-10-12 • via Nuitee
D
Dr Clair Lawson • solo_traveller • au
10
Exceptional hotel
Pros:

The hotel is stunning. The location is peaceful and clean. The staff and service was exceptional

2026-10-12 • via Nuitee
H
Hannah • family_with_children • au
10
Last minute booking at the Meru was exactly what this tired mumma needed. Amazing location, great for kids, pool is beau
Pros:

Walking into this hotel is out of this world. Felt like a mix between a White Lotus hotel meets architecture from Dune

Cons:

Some rooms are a little far away from brekkie and main pool - didn’t mind as I needed to get my step count up to counter all the amazing pastries I was having at breakfast. Shower pressure could be better - I’m just looking for things really though

2026-09-17 • via Nuitee
E
enrico • extended_group • it
10
2026-09-16 • via Nuitee
F
Fleur • couple • nl
10
Geweldig hotel, uitstekende service en geweldig eten!
Pros:

Fantastisch!!

Cons:

Niks

2026-09-09 • via Nuitee
R
Rara Lestari • couple • id
7
2026-08-26 • via Nuitee
J
juliana • couple • id
10
Perfect for a short getaway!
Pros:

Everything is just beautifully done without being too much, the compound is not that huge that you can get lost, pool is one huge, simple and beautifully done. The location is quiet and comfortable even though its exactly along sanur beach with many cafes around, room is filled abundantly with all the necessary amenities with Sensatia body products, the suite is clean and aesthetic, staff is wonderful, you can ask for extra amenities like mineral water. Breakfast is good, fresh juice is available, the egg station provides whatever preference you like, its sourdough egg truffle is delicious. Lastly for runners, its the perfect spot for early runs along sanur beach and its complex with no Stray dogs👌

Cons:

None

2026-08-24 • via Nuitee
M
Marion • family_with_children • vn
8
2026-08-20 • via Nuitee
M
Melissa • couple • au
4
Unfortunately we would not choose to stay here again stay here again.
Pros:

Generally the staff were very helpful and friendly and the Restaurants were good, especially for my husband who is coeliac, although the room service meal was not nearly as good.

Cons:

Unfortunately we had several issues with our room, including irons causing two separate blackouts and a broken light flashing through the night which disturbed our sleep. The construction of the medical centre next door was extremely loud throughout the night and would have been good to know that was happening.

2026-08-18 • via Nuitee
D
Dmitry • family_with_children • ru
10
2026-08-13 • via Nuitee
S
Stephanie • couple • au
8
Pros:

Beautiful hotel

Cons:

Not great with dietary requirements

2026-08-08 • via Nuitee
M
Mayumi • couple • jp
10
Pros:

プールや部屋が広い
全てがゆったりした造り
スタッフさんが皆さん笑顔で優しい
緑が綺麗で敷地内を歩くのも楽しい

2026-08-08 • via Nuitee