Mercure Zürich City

Hotels
•
Mercure
8.2 (4473 reviews)
Vulkanstraße 108b , Zürich , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Billing issues
Missing room amenities

Categories

Cleanliness
8.36
Numerous reviews highlight the cleanliness of the rooms.
Service
8.63
The staff was mentioned as friendly and attentive, though there were some billing issues.
Location
8.17
Generally convenient with access to public transport, though some found it not very centrally located.
Room Quality
8.02
Rooms were described as good and spacious, but some had issues with the amenities provided.
Amenities
7.85
Some amenities were lacking, such as a fridge and coffee maker in the room.
Value for Money
8.21
Overall good value considering amenities and location.
Food and Beverage
8.36
Breakfast and bar options were positively noted.
Overall Experience
8.03
General satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:20

Property Description

Luxurious Accommodations
Experience the ultimate comfort at Mercure Zürich City with air-conditioned rooms offering stunning city views, free WiFi, and modern amenities like a flat-screen TV and a private bathroom.

Wellness and Fitness Facilities
Unwind and recharge at our hotel's fitness centre, sauna, and spa centre. Relax on the terrace or enjoy a delicious meal at the on-site restaurant after a day of exploring Zürich.

Convenient Location
Perfectly situated in the Altstetten district, our hotel is just a short distance from popular attractions like the Swiss National Museum and Main Railway Station Zurich. With private parking available and multilingual staff at your service 24/7, your stay with us will be seamless.

Book now for an unforgettable stay at Mercure Zürich City!

Important information:

When booking 5 rooms or more, different group policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 14 years old and over stay for CHF 25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4473 reviews
Cleanliness: 8.36
Service: 8.63
Location: 8.17
Room Quality: 8.02
Amenities: 7.85
Value for Money: 8.21
Food and Beverage: 8.36
Overall Experience: 8.03
A
Annamamman • solo_traveller • se
8
Pros:

Clean and nice staff

Cons:

Remote location

2026-04-16 • via Nuitee
B
Brigitta • solo_traveller • ch
8
2026-04-15 • via Nuitee
A
Alexandra • solo_traveller • ch
8
2026-04-15 • via Nuitee
Y
YA CHUN • extended_group • tw
9
2026-04-15 • via Nuitee
R
Ricardo • solo_traveller • be
9
Very nice
Pros:

Quality of the service and the facilities.

Cons:

There’s nothing to say about

2026-04-14 • via Nuitee
C
Chantal • couple • ch
9
2026-04-14 • via Nuitee
A
Angelo Petrônio Santos da Costa • solo_traveller • br
10
Conforto e praticidade.
Pros:

Gostei de tudo!!! Instalações novas,, quarto gigante (recebi up grade), cafeteira no quarto, tudo muito limpo, funcionários muito simpáticos, do lado da estação de trem de Altstenten - 5 minutos da principal estacão - Zurich HB, supermercado Coop do lado.

Cons:

Nada.

2026-04-13 • via Nuitee
S
Saif • extended_group • ae
9
2026-04-13 • via Nuitee
L
Loria • extended_group • ch
7
2026-04-13 • via Nuitee
S
Sara • couple • ch
10
2026-04-13 • via Nuitee
M
Mikey • solo_traveller • nz
10
2026-04-13 • via Nuitee
S
Simon • couple • ch
8
Normal
Pros:

Les personnelles

Cons:

Rien

2026-04-13 • via Nuitee
T
Thomas • solo_traveller • ch
10
2026-04-13 • via Nuitee
C
Cenk • extended_group • de
9
Pros:

Very clean. Location is good in 2 stops you are in the city. Friendly staff.

Cons:

Pillows were uncomfortable. Bring your own if you can.

2026-04-12 • via Nuitee
V
Vala-Misa Yuphin • couple • de
8
2026-04-12 • via Nuitee
T
Tatjana • solo_traveller • de
10
Pros:

Das Personal war sehr freundlich, für alle unsere Wünsche gab es eine Lösung

2026-04-12 • via Nuitee
D
Dominique • couple • de
10
Freundlich, Sauber, lecker einfach toll.
Pros:

Das gesamte Personal war extrem professionell, sehr engagiert und freundlich. Wir reisen sehr viel, und als Gutachter finde ich häufig sprichwörtlich das Haar in der Suppe, aber hier hat wirklich alles gepasst. Vielen Dank an das gesamte Personal und besonders an Frau Soliva.

2026-04-12 • via Nuitee
C
Corinne • couple • ch
8
2026-04-11 • via Nuitee
M
Muggli • solo_traveller • de
8
2026-04-11 • via Nuitee
H
Hiie • couple • ee
9
Hea
Pros:

Hommikusöök oli hea, asukoht okei.

Cons:

Külmkapp oleks võinud olla

2026-04-10 • via Nuitee