Mercure Zürich City

Hotels
•
Mercure
8.2 (4847 reviews)
Vulkanstraße 108b , Zürich , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Billing issues
Missing room amenities

Categories

Cleanliness
8.36
Numerous reviews highlight the cleanliness of the rooms.
Service
8.63
The staff was mentioned as friendly and attentive, though there were some billing issues.
Location
8.17
Generally convenient with access to public transport, though some found it not very centrally located.
Room Quality
8.02
Rooms were described as good and spacious, but some had issues with the amenities provided.
Amenities
7.85
Some amenities were lacking, such as a fridge and coffee maker in the room.
Value for Money
8.21
Overall good value considering amenities and location.
Food and Beverage
8.36
Breakfast and bar options were positively noted.
Overall Experience
8.03
General satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:20

Property Description

Luxurious Accommodations
Experience the ultimate comfort at Mercure Zürich City with air-conditioned rooms offering stunning city views, free WiFi, and modern amenities like a flat-screen TV and a private bathroom.

Wellness and Fitness Facilities
Unwind and recharge at our hotel's fitness centre, sauna, and spa centre. Relax on the terrace or enjoy a delicious meal at the on-site restaurant after a day of exploring Zürich.

Convenient Location
Perfectly situated in the Altstetten district, our hotel is just a short distance from popular attractions like the Swiss National Museum and Main Railway Station Zurich. With private parking available and multilingual staff at your service 24/7, your stay with us will be seamless.

Book now for an unforgettable stay at Mercure Zürich City!

Important information:

When booking 5 rooms or more, different group policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 14 years old and over stay for CHF 25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4847 reviews
Cleanliness: 8.36
Service: 8.63
Location: 8.17
Room Quality: 8.02
Amenities: 7.85
Value for Money: 8.21
Food and Beverage: 8.36
Overall Experience: 8.03
C
Carsten • couple • de
7
2026-07-18 • via Nuitee
C
Clive • couple • gb
10
2026-07-18 • via Nuitee
C
Charis • couple • au
10
2026-07-17 • via Nuitee
D
Daniela • couple • ch
9
2026-07-17 • via Nuitee
R
Remo • couple • ch
10
Alles tipptopp!
Pros:

sehr freundliches Personal und saubere Unterkunft

2026-07-17 • via Nuitee
M
Ma Monica • couple • ae
1
It was okay, but don't be fooled of what they advertised.
Pros:

Wet Sauna bath.

Cons:

The photo while making the booking is very misleading.
Water kettle and tea was shown but we were suprise that even after we show them what we booked, and requested 3 times, they did not give this.

2026-07-16 • via Nuitee
S
Sandra • couple • ch
9
2026-07-16 • via Nuitee
B
Bader • couple • ae
9
2026-07-16 • via Nuitee
T
Torben • solo_traveller • ch
8
2026-07-16 • via Nuitee
F
Fatmir Takov • couple • hr
1
2026-07-16 • via Nuitee
C
clea • solo_traveller • fr
9
Pros:

Superbe chambre, bien isolée du bruit environnant. top litterie. personnel accueillant et sympathique. bon petit déjeuner. a 5min de la gare a pied, place de parking suffisante a l'extérieur.

Cons:

le jacuzzi n'était pas fonctionnel durant notre séjour malheureusement. Peu de choix dans les viennoiseries du petit déjeuner

2026-07-16 • via Nuitee
M
Maria cecilia • couple • ar
10
Maravillosa estadia
Pros:

El desayuno excelente y la ubicación estratégica

Cons:

Todo

2026-07-16 • via Nuitee
C
Cornflack • solo_traveller • ch
8
2026-07-16 • via Nuitee
A
Antonio • solo_traveller • ch
7
2026-07-16 • via Nuitee
M
Mohammad Navid • couple • de
9
2026-07-15 • via Nuitee
P
Pascal • extended_group • ch
7
2026-07-15 • via Nuitee
N
Nilgün • solo_traveller • ch
10
2026-07-15 • via Nuitee
S
Stefanovic, Serbia • family_with_children • rs
10
Sve preporuke za ovaj hotel. Dolazim ponovo.
Pros:

Lokacija, izgled objekta, ljubazno osoblje, parking za motor, cistoca, dorucak - sve je u superlativu.

2026-07-15 • via Nuitee
S
Sara • family_with_children • ae
7
Good place to spend a couple of nights if options in central locations is not possible
Pros:

Best price I could find in Zurich for a chain hotel

Cons:

Location and basic

2026-07-15 • via Nuitee
M
Mohammed Ashif • solo_traveller • gb
8
2026-07-14 • via Nuitee