Mercure Zürich City

Hotels
•
Mercure
8.2 (4473 reviews)
Vulkanstraße 108b , Zürich , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Billing issues
Missing room amenities

Categories

Cleanliness
8.36
Numerous reviews highlight the cleanliness of the rooms.
Service
8.63
The staff was mentioned as friendly and attentive, though there were some billing issues.
Location
8.17
Generally convenient with access to public transport, though some found it not very centrally located.
Room Quality
8.02
Rooms were described as good and spacious, but some had issues with the amenities provided.
Amenities
7.85
Some amenities were lacking, such as a fridge and coffee maker in the room.
Value for Money
8.21
Overall good value considering amenities and location.
Food and Beverage
8.36
Breakfast and bar options were positively noted.
Overall Experience
8.03
General satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:20

Property Description

Luxurious Accommodations
Experience the ultimate comfort at Mercure Zürich City with air-conditioned rooms offering stunning city views, free WiFi, and modern amenities like a flat-screen TV and a private bathroom.

Wellness and Fitness Facilities
Unwind and recharge at our hotel's fitness centre, sauna, and spa centre. Relax on the terrace or enjoy a delicious meal at the on-site restaurant after a day of exploring Zürich.

Convenient Location
Perfectly situated in the Altstetten district, our hotel is just a short distance from popular attractions like the Swiss National Museum and Main Railway Station Zurich. With private parking available and multilingual staff at your service 24/7, your stay with us will be seamless.

Book now for an unforgettable stay at Mercure Zürich City!

Important information:

When booking 5 rooms or more, different group policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 14 years old and over stay for CHF 25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4473 reviews
Cleanliness: 8.36
Service: 8.63
Location: 8.17
Room Quality: 8.02
Amenities: 7.85
Value for Money: 8.21
Food and Beverage: 8.36
Overall Experience: 8.03
T
Telma • couple • pt
10
2026-03-07 • via Nuitee
S
sukhwinder • extended_group • fr
8
2026-03-07 • via Nuitee
T
Telma • solo_traveller • pt
10
Melhor hotel de Zurique simpátia
Pros:

Melhor hotel de Zurique

2026-03-07 • via Nuitee
S
SANDRO • couple • ch
8
2026-03-06 • via Nuitee
A
anissa • couple • ch
8
Pros:

Die Unterkunft war einfach nur Top ( wir würden sie jederzeit wieder buchen ).

Cons:

Leider war der Whirlpool kalt was sehr schade war .

2026-03-06 • via Nuitee
J
Jean • solo_traveller • fr
9
2026-03-05 • via Nuitee
L
Lipovica • couple • ch
9
2026-03-05 • via Nuitee
Y
Yuki • couple • jp
10
2026-03-05 • via Nuitee
H
Haya Hadi • solo_traveller • qa
10
2026-03-05 • via Nuitee
F
Fabian • couple • ch
8
2026-03-05 • via Nuitee
A
Arben • couple • xk
9
2026-03-05 • via Nuitee
D
Diana • couple • ug
1
Pros:

None

2026-03-04 • via Nuitee
A
Ariane • solo_traveller • ch
8
Gutes Stadthotel
Pros:

Kleiner Spa auf dem Dach
Modernes Hotel mit allem Komfort
Gute Anbindung an ÖV (Bahnhof wenige Gehminuten entfernt)
Ausserhalb vom Trubel der Stadt

Cons:

Etwas viele Zimmer und musste meins etwas suchen
Die Bahn hat man zum Teil gehört

2026-03-04 • via Nuitee
C
ceren • couple • tr
10
2026-03-04 • via Nuitee
A
Andrew.N • extended_group • gb
8
2026-03-03 • via Nuitee
A
Arvid • couple • de
8
2026-03-03 • via Nuitee
N
Nasser • solo_traveller • kw
10
2026-03-03 • via Nuitee
G
giovanna tucci • couple • it
8
2026-03-03 • via Nuitee
V
Viacheslau • couple • lt
9
Pros:

Overall a very good stay. The room was modern and comfortable, with everything you could need. The staff were helpful and we were able to check in early which was a great bonus. Very satisfied with our stay and would definitely recommend.

Cons:

Nothing major to complain about, the stay was great overall. Minor things could always be improved but nothing worth noting. Would happily stay here again.

2026-03-02 • via Nuitee
J
João Pedro • couple • ch
8
Pros:

Die Ausstattung war perfekt und die Angestellten waren sehr sympathisch und haben bei jeder Sache mitgeholfen.

Cons:

Das Bett war für mich persönlich zu weich und die Parkplätze ein wenig zu teuer (25.-) jedoch waren das Auto in der Tiefgarage sicher geborgen.

2026-03-02 • via Nuitee