Mercure Zürich City

Hotels
•
Mercure
8.2 (4910 reviews)
Vulkanstraße 108b , Zürich , ch
+41 43 523 12 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Billing issues
Missing room amenities

Categories

Cleanliness
8.36
Numerous reviews highlight the cleanliness of the rooms.
Service
8.63
The staff was mentioned as friendly and attentive, though there were some billing issues.
Location
8.17
Generally convenient with access to public transport, though some found it not very centrally located.
Room Quality
8.02
Rooms were described as good and spacious, but some had issues with the amenities provided.
Amenities
7.85
Some amenities were lacking, such as a fridge and coffee maker in the room.
Value for Money
8.21
Overall good value considering amenities and location.
Food and Beverage
8.36
Breakfast and bar options were positively noted.
Overall Experience
8.03
General satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:20

Property Description

Luxurious Accommodations
Experience the ultimate comfort at Mercure Zürich City with air-conditioned rooms offering stunning city views, free WiFi, and modern amenities like a flat-screen TV and a private bathroom.

Wellness and Fitness Facilities
Unwind and recharge at our hotel's fitness centre, sauna, and spa centre. Relax on the terrace or enjoy a delicious meal at the on-site restaurant after a day of exploring Zürich.

Convenient Location
Perfectly situated in the Altstetten district, our hotel is just a short distance from popular attractions like the Swiss National Museum and Main Railway Station Zurich. With private parking available and multilingual staff at your service 24/7, your stay with us will be seamless.

Book now for an unforgettable stay at Mercure Zürich City!

Important information:

When booking 5 rooms or more, different group policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 4910 reviews
Cleanliness: 8.36
Service: 8.63
Location: 8.17
Room Quality: 8.02
Amenities: 7.85
Value for Money: 8.21
Food and Beverage: 8.36
Overall Experience: 8.03
B
Beatrice • solo_traveller • ch
6
Pros:

Ansprechendes, klimatisiertes Zimmer

Cons:

Beim Frühstück fehlte frisch gepresster Orangensaft. Zu viel dreckiges Geschirr auf den Tischen. Zu wenig Personal?

2026-08-08 • via Nuitee
R
Ralf • family_with_children • de
8
2026-08-08 • via Nuitee
S
Shida • solo_traveller • de
10
Cons:

Nicht so nah zu Stadtzentrum

2026-08-08 • via Nuitee
T
tayyab • family_with_children • pk
7
We are tourists and it's a side area, we want to live in central but didn't know uch about location.
Pros:

everything is good

Cons:

We are tourists and it's a side area, we want to live in the center but didn't know much about the location.

2026-08-08 • via Nuitee
S
Saeedeh • solo_traveller • de
5
The room was spacious and reasonably clean, and the public transport connection was convenient. However, considering tha
Pros:

The room was relatively spacious and had a small sofa, which was a nice addition. It was also reasonably clean. The hotel has good access to public transport

Cons:

For a four-star hotel, I was disappointed by the lack of some basic amenities. There was no minibar/fridge or safe in the room, and no slippers or toothpaste were provided. The room temperature could not be adjusted, which was also uncomfortable.

The biggest issue, however, was the presence small flying insects, similar to mosquitoes, in my room. They disturbed me throughout the night and I was unable to sleep properly.

Although the S-Bahn connection is convenient, the area around the hotel becomes very quiet at night. As a solo traveler, I did not feel particularly comfortable walking from the station to the hotel later in the evening.

2026-08-08 • via Nuitee
P
Peter • family_with_children • hu
10
2026-08-07 • via Nuitee
R
Rajni • couple • us
10
2026-08-07 • via Nuitee
S
Shima • family_with_children • de
10
2026-08-06 • via Nuitee
K
Kadir • solo_traveller • de
10
2026-08-06 • via Nuitee
I
Ida • family_with_children • dk
9
2026-08-06 • via Nuitee
A
Ahmed • extended_group • ae
5
2026-08-05 • via Nuitee
A
Alicia • couple • fr
8
Très bien, je recommande !
Pros:

Tout était parfait, je recommande l’établissement, ainsi que de la proximité avec la gare ferroviaire pour aller au centre ville en 5/10 minutes en train.

Cons:

RAS

2026-08-05 • via Nuitee
H
Hon Bon • couple • hk
8
2026-08-04 • via Nuitee
L
Lucas • extended_group • de
1
2026-08-04 • via Nuitee
L
Lach • couple • au
5
2026-08-03 • via Nuitee
M
MEHMET • family_with_children • de
1
2026-08-03 • via Nuitee
L
Lung-An • solo_traveller • tw
10
2026-08-03 • via Nuitee
M
Markus • family_with_children • de
10
2026-08-03 • via Nuitee
Z
Zaqi • family_with_children • ae
8
2026-08-02 • via Nuitee
M
Marvin • solo_traveller • de
2
2026-08-02 • via Nuitee