Grand Star Hotel

Hotels
6.9 (461 reviews)
256, Jalan 3, Taman Melaka Raya, 75000 Melaka , Melaka , my

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room not as booked
Cleanliness issues

Categories

Cleanliness
5.4
The presence of hair on the bed and mold on the walls indicates poor cleanliness.
Service
7.9
Staff were friendly and accommodating, even with room issues.
Location
8.9
Convenient location within walking distance to attractions.
Room Quality
5.9
Given room did not match the booking; overall quality was acceptable for the price.
Amenities
6.9
Basic amenities provided, though there were expectations based on price.
Value for Money
7.4
Decent value considering the location, despite room mix-up.
Food and Beverage
6.4
No specific feedback on food, standard for this hotel tier.
Overall Experience
6.4
Mixed experience with location being a highlight, but room issues detracted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 23:47

Property Description

Convenient Location
Conveniently located near popular attractions such as Porta de Santiago and Menara Taming Sari for easy exploration.

Modern Amenities
Enjoy comfortable rooms with air conditioning, private bathrooms, room service, and free WiFi for a pleasant stay.

Nearby Attractions
Explore nearby points of interest like St John's Fort, Baba & Nyonya Heritage Museum, and more for a memorable experience.

To book your stay at Grand Star Hotel with modern amenities and a convenient location, visit our website now.

Important information:

Please inform Grand Star Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
This property will not accommodate hen, stag or similar parties.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From September 1, 2017 all FOREIGN GUEST will levied an extra Tourism Tax of MYR 10.00 per room/per night.
Please refer to MALAYSIA TOURISM TAX ACT 2017.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MYR 5 per day.

Location

Guest Reviews

6.9
Based on 461 reviews
Cleanliness: 5.4
Service: 7.9
Location: 8.9
Room Quality: 5.9
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 6.4
Overall Experience: 6.4
S
suri • couple • my
5
2025-10-01 • via Nuitee
S
Siti • couple • id
10
2025-10-01 • via Nuitee
R
ruth • extended_group • my
10
2025-09-28 • via Nuitee
H
Hayati Yusof • extended_group • my
7
2025-09-20 • via Nuitee
J
Jamal Afdzal • family_with_children • my
3
Pros:

The location

Cons:

Didn’t get the room that we booked from booking.com
Book for family deluxe which is 5 beds. But they give room for family which only give 4 beds. They said no more family deluxe room due to occupied

2025-09-19 • via Nuitee
R
Rahimah • solo_traveller • my
6
2025-09-19 • via Nuitee
I
Ilianna • family_with_children • my
10
2025-09-19 • via Nuitee
A
Afif Fikri • solo_traveller • my
8
2025-09-11 • via Nuitee
S
syakirah • family_with_children • my
5
Pros:

Sbb dekat dgn smua bnde jalan kaki xsmpai stgh jam pon ,dataran smua dekat tapi parking susah la biasa la nama pon dlm bndar a Famosa jalan kaki 9mnit je dh smpai,ktorg park je krte kat hotel pastu jalan kaki,bleh repeat sbb sekdar nak tidur je pastu jalan2 bilik takde tv ye sebab murah jd jgn expect lebih2

Cons:

Bilik kureng sbb masih ad rambut atas katil,dinding dh ad kulat2 lantai licin,tuala mcm lama sgt dh smpai ad tompok2 putih mcm bekas clorox,meja ktor,bilik kecik tapi sesuai la dgn hrga untuk dua org shj ssuai,klau fmly better amik yg besr sikit,yg pentg staff ramah selesa ,

2025-09-01 • via Nuitee
W
Wan Hasmah Laili • family_with_children • my
9
2025-09-01 • via Nuitee
C
Chin Wenn Long • family_with_children • my
10
2025-08-27 • via Nuitee
R
Rose • couple • gb
10
2025-08-26 • via Nuitee
• family_with_children • my
5
2025-08-22 • via Nuitee
Z
Zambo • family_with_children • my
6
2025-08-18 • via Nuitee
G
Grace • family_with_children • my
4
2025-08-11 • via Nuitee
N
nurul • extended_group • my
8
2025-08-10 • via Nuitee
S
Siti • couple • id
10
2025-08-06 • via Nuitee
N
Nadzrin • solo_traveller • my
4
2025-07-30 • via Nuitee
M
Masud • solo traveller • bd
10
The hotel is located in the center of Melaka City
Pros:

The hotel is located in the center of Melaka City, with lots of restaurants nearby. It was a convenient spot to explore the area, and the room was good

2025-07-25 • via Nuitee
B
Binti • review category business travellers • my
10
Exceptional
2025-07-23 • via Nuitee