Kawasaki Noibai Hotel

Hotels
Independent
7.4 (51 reviews)
Soc Son, Noi Bai Airport, Hanoi, 100000 , Hanoi , VN

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
ATM/banking
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
No drinking water in the room

Categories

Cleanliness
5.08
It was clear the room and corridors had not been properly cleaned in many months.
Service
9.05
Friendly staff.
Location
8.09
Convenient for a short stay near the airport.
Room Quality
7.04
Small room that’s convenient for a short stay.
Amenities
7.47
Standard quality for this hotel tier.
Value for Money
7.53
Standard quality for this hotel tier.
Food and Beverage
7.48
Standard quality for this hotel tier.
Overall Experience
7.45
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:58

Property Description

Convenient Amenities
Experience convenience with complimentary wireless internet, concierge services, and a shared TV area.

Dining and Drinking
Indulge in a delightful meal at our restaurant and unwind with a drink at the bar/lounge. Enjoy a complimentary full breakfast daily.

Luxurious Accommodations
Relax in one of our 50 air-conditioned rooms with minibars, memory foam beds, and Frette Italian sheets. Stay entertained with free Wi-Fi and cable TV.

Immerse yourself in comfort and luxury at Kawasaki Noibai Hotel. Book now for a memorable stay in Hanoi!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • A car is required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

7.4
Based on 51 reviews
Cleanliness: 5.08
Service: 9.05
Location: 8.09
Room Quality: 7.04
Amenities: 7.47
Value for Money: 7.53
Food and Beverage: 7.48
Overall Experience: 7.45
N
N couple vn
8
2026-04-09 via Nuitee
M
michel couple fr
10
2026-04-03 via Nuitee
K
Kevin solo_traveller tw
8
2026-03-15 via Nuitee
R
Roxelana solo_traveller ch
1
Pros:

The staff was very friendly, kind and helpful. Also the location was very good.

Cons:

The room was very smelly, the matress was hard and the room was not very clean (hair on the floor). The rooms are in reality much more older than on the pictures.

2025-12-15 via Nuitee
N
Nikki couple gb
9
Pros:

Location was great for us. Staff very nice. The lady that speaks English was so kind when we checked in after a long flight and confused our money. Breakfast is simple but adequate. Eggs , toast and noodles. Tea or coffee.

2025-12-10 via Nuitee
K
Kathy solo_traveller ar
9
I was there 6 nights and the hotel was excellent for good value. Would recommend.
Pros:

The hotel was very clean. No bad smells from drains. I had a back room and it was very quiet. The air conditioner worked perfectly and was not noisy. Good view of the city from the breakfast room and most of all, the staff were very helpful. I think it was Venang who was brilliant in fixing up my mobile problem. She rang the company and knew all the right buttons to press to get me working again. Most grateful. Explore the little alleys in this neighbourhood. Good Japanese restaurant nearby.

Cons:

I was not used to hard Vietnamese beds. The breakfast was a bit limited for western tastes, but bring your own banana to have on toast.

2025-11-20 via Nuitee
Q
Quynh solo_traveller vn
8
Pros:

Staff

Cons:

N/A

2025-11-11 via Nuitee
A
Anuj solo_traveller in
6
Pros:

Staff Behaviour

Cons:

The breakfast was not good.

2025-10-25 via Nuitee
A
Adam partner
8
Pros:

not bad, friendly staff. small room that’s convenient for a short stay near the airport.

2025-10-03 via Nuitee
E
Edward
6
Pros:

It was clear the room and corridors had not been properly cleaned in many months.
No drinking water in the room so buy before you arrive.
Thankfully I only stayed until my late night flight.

2025-10-02 via Nuitee
V
Vũ Ngọc couple vn
7
2025-09-17 via Nuitee
S
Sergio solo_traveller es
7
It was great!
Pros:

It was calm and peaceful

Cons:

A bit far from city centre

2025-07-08 via Nuitee
M
Meridian family
8
Pros:

Very friendly staff. Shuttle from the airport was super convenient.

2025-05-15 via Nuitee
M
Martin solo traveller cz
9
Friendly staff, good value
Pros:

Incredibly friendly staff, ok location and nice included breakfast with good views. Overall good value.

Cons:

The view from some of the rooms, well there isn't any, it's just a concrete wall.
The mattress is quite hard, which I didn't mind, but some people might.

2025-03-25 via Nuitee
R
Randy
10
Kawasaki Hotel Experience.
Pros:

It was good. The airport transfer arrived on time. The room is neat and clean. The Buffet was great too. It's just 5mins.away to the airport.

2025-02-26 via Nuitee
J
Jawaid
10
Just a short stay
Pros:

They were very responsive, very courteous and polite. The room was clean and comfortable.

2025-02-18 via Nuitee
D
Denis solo traveller ru
5
You get what you paid for)
Pros:

Affordable price. Location is good, metro station and bus stop is nearby. There is a very cozy space for breakfast and coworking. Super friendly and helpful personal)

Cons:

The furniture and decor are quite used and cannot be cleaned(((

2025-02-04 via Nuitee
T
Thomas
10
God til prisen og en overnatning
Pros:

Til prisen kan man ikke klage, lidt ældre bygning dog også i et område tæt på lufthavnen. Ville anbefale det til en enkeltr eller to nætter hvis man skal videre dog ikke ferie her. God service af personalet dog

2025-01-18 via Nuitee
G
Gill family with young children au
8
Staff was Very nice and helpful
Cons:

Same breakfast everyday

2025-01-16 via Nuitee
M
Mami
8
Pros:

空港の近くだったので泊りました。窓がないのが残念でしたが、それ以外はよかったです。ただ暖房の使い方がわからなくて、すごく寒かったです。

2025-01-03 via Nuitee