The Milestone Hotel

Hotels
8.6 (743 reviews)
Thamel Marg , Kathmandu , np

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise from nearby clubs

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness issues, notably with rooms and bathrooms feeling unclean.
Service
9.15
Consistently praised for being friendly and attentive, with staff like Pragadh receiving special mentions.
Location
8.69
The hotel is in a fantastic location, easily accessible in Thamel.
Room Quality
8.64
Rooms were mentioned as clean and comfortable, with some comments on needing improvements.
Amenities
8.67
Standard quality for this hotel tier.
Value for Money
8.63
Guests felt it was a good choice for the price, considering the overall experience.
Food and Beverage
8.18
Breakfast was described as good by many, although with some negative feedback on food quality.
Overall Experience
8.65
Generally positive sentiment, with some room for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:21

Property Description

Luxurious Rooms and Amenities

The Milestone Hotel & Spa in Kathmandu offers air-conditioned rooms with free WiFi, a flat-screen TV, and a private bathroom with free toiletries. Some rooms even come with a kitchen and minibar for added convenience.

Dining and Leisure Options

Guests can enjoy a variety of dining options at the on-site restaurant, including à la carte, continental, and Italian cuisine for breakfast. The hotel also features a shared lounge, casino, and terrace, perfect for relaxation and entertainment.

Convenient Services and Location

With a 24-hour front desk, concierge service, and currency exchange, guests can expect top-notch service throughout their stay. Located near popular attractions like Hanuman Dhoka and Kathmandu Durbar Square, The Milestone Hotel & Spa is the ideal choice for travelers seeking comfort and convenience.

Book your stay at The Milestone Hotel & Spa now to experience luxury and hospitality in the heart of Kathmandu.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 743 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
F
Filip • couple • pl
10
Było wspaniale
Pros:

Lokalizacja, standard i obsługa

Cons:

-

2026-03-07 • via Nuitee
V
Vinit • family_with_children • in
5
Pros:

No parking space. The alley is too small for car entry. I had to walk from main road as car was not able to come to the front door. The road in front of hotel
Is too small.

2026-03-06 • via Nuitee
R
Rohit • solo_traveller • us
10
Great stay with excellent service. highly recommended!
Pros:

I really enjoyed my stay at The Milestone Hotel. The rooms were clean and comfortable, and the location in Kathmandu was very convenient. The staff were very welcoming and helpful throughout my stay. A special thanks to Pragadh at the reception — he was extremely polite, professional, and always ready to assist with anything I needed. He made the experience even better.

Cons:

There was honestly nothing major to complain about. Everything met my expectations.

2026-03-03 • via Nuitee
N
NurKhaleeda • couple • my
10
Fantastic & really recommend
Pros:

The staff is very friendly and giving us the easiest time during our check in time. They also give us advice on what to do in Kathmandu and giving tips on how to travel around. I love that the room give us comfort with a spacious area. I'm glad that the hotel have hot shower in their hotel since winter in Kathmandu can be very cold. The hotel also really at the center of shopping area. Really satisfied.

2026-02-25 • via Nuitee
K
Kahjal • family_with_children • mu
10
Pros:

My stay in Kathmandu was amazing. The hotel was comfortable, clean and breakfast was amazing with nice view of Swayambunath but what touched my heart the most was the kindness of the Nepali people. I forgot the name of the reception boy. Very kind, gentle and very helpful. A special thanks him. He thoughtfully organised my 7-day itinerary in Kathmandu. His effort, kindness and attention to detail made my stay unforgettable.
The hospitality is pure and heartfelt. They treat you like family. Truly unforgettable. ❤️

2026-02-23 • via Nuitee
S
Sekar • family_with_children • in
5
NOT PLACE FOR STAY TO ELDERLY PERSONS
Pros:

Nothing I liked in the hotel.

Cons:

Cleaned fresh room had cigarette pieces
Poor Breakfast served at 8th floor. Lift works upto 6 floors. Very narrow stairs. My wife with an operated knee could not climb. Hotel restaurant told that they don't have manpower for servicing breakfast for her. I was asked to carry the plate to my wife in 3rd floor through the narrow stairs.

Request Booking.com to mention the CBF served only on 8th floor. Lift till 6th floor only.

Had I known this I wouldn't have booked the hotel.

No exhaust in the too small bathroom.
Too small room given.

Room cleaning only on demand. My room was not cleaned.

2026-02-22 • via Nuitee
S
Shota • solo_traveller • ge
10
2026-02-13 • via Nuitee
K
Kumail • extended_group • pk
5
Overall, while the location and modern room style are positives, the poor cleanliness, unfriendly service, and lack of b
Pros:

The hotel does have a couple of positives. The room had a modern-style design, and the location is central within Thamel, making it convenient for walking around shops and restaurants. Overall it was decent value for money.

Cons:

The overall experience was disappointing, mainly due to cleanliness and basic comfort issues. The bathroom was the biggest problem—it clearly needed deep cleaning. We had to kill at least three cockroaches during our stay. The toiletries were only half-filled, and there was no shower gel provided. There was also no proper place to keep basic items like a toothbrush. Hot water came only intermittently, which was frustrating. The bathroom ceiling was very low with no ventilation or exhaust, making it feel suffocating. The sand-frosted bathroom door offered little privacy, and the flush started malfunctioning by the second day.
The room itself was quite small for three people, and the rug was dirty. The staff was also not very accommodating; we requested an extra blanket and towel but were not provided with either. Breakfast was average at best, and surprisingly, coffee was not included in the tea tray in the room.
Access to the hotel is another drawback, as it is located in a narrow back alley that is difficult for cars to reach.

2026-02-11 • via Nuitee
R
Rashad • solo_traveller • qa
8
Pros:

Good

2026-02-08 • via Nuitee
E
Edgardo Jr • solo_traveller • ph
10
2026-01-31 • via Nuitee
D
Dana • solo_traveller • ua
4
Responsive vs. Loud
Pros:

The hotel is located on a quiet street, which makes it easy to reach while avoiding traffic noise. The rooms are quiet enough for a good rest. I also appreciated the staff's responsiveness—they are very polite and address all needs right away. Highly attentive and professional team, the hotel is quite clean and the rooms are very neat and stylish—they look exactly like the photos online

Cons:

The room was missing a hairdryer, which was very inconvenient. Also, instead of proper ventilation, there was just a hole to the outside, making the room very cold. Breakfast quality was poor, especially the unfresh fruits. it was very difficult to eat because the chef was coughing and spitting into the sink right in front of the guests. My biggest complaint, however, was the noise from the housekeeping staff; they were shouting in the corridors very early, which is quite disrespectful to sleeping guests.

2026-01-29 • via Nuitee
R
Ron • couple • gb
10
My favourite hotel in Thamel. My second long-term stay here and maintains the same very high standards. Wonderful seeing
Pros:

Stunning location in the heart of Thamel but very peaceful
Rooms & restaurant are spotless and well maintained
Great menu choice & food quality is superb

Cons:

Absolutely nothing

2026-01-29 • via Nuitee
G
Gencer • solo_traveller • tr
10
Nice stay!
Pros:

All the staff were very helpful and kind. Highly recommended!!!

2026-01-26 • via Nuitee
M
MD SHAH ARMAN • solo_traveller • bd
8
2026-01-26 • via Nuitee
J
Janet • solo_traveller • ca
10
The Milestone Hotel, Kathmandu
Pros:

The room & bathroom were wonderful. The staff was exceptional, and the manager was as attentive as the staff. The location was good for walking downtown and doing souvenir shopping. I was very happy with my stay and would book there again if I return to Kathmandu.

Cons:

That I was not staying longer!

2026-01-25 • via Nuitee
Y
yuchin • solo_traveller • tw
1
2026-01-22 • via Nuitee
A
Abdul • couple • in
9
Love the stay, If I will come back to Nepal again definitely I will stay at the same place
Pros:

This place have an positive vibe in the room. Felling like staying more.

Cons:

Lift excess is only till 5th Floor

2026-01-22 • via Nuitee
N
Nicholas William Jonathan • couple • gb
8
Much enjoyed stay apart from the music close by.
Pros:

Location staff and room size

Cons:

Noise from nearby clubs. Weekends

2026-01-21 • via Nuitee
L
Leon • solo_traveller • gb
10
2026-01-20 • via Nuitee
S
Sudip • solo_traveller • au
8
2026-01-20 • via Nuitee