S Central Hotel and Spa

Hotels
9.4 (768 reviews)
No. 18 Tho Xuong Lane, Hoan Kiem District , Hanoi , vn

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Comfortable rooms
Cons:
Limited pool access
Breakfast options
Older amenities

Categories

Cleanliness
9.04
Overall perception of cleanliness was acceptable, but some reviews mentioned older facilities.
Service
10
Numerous mentions of friendly and helpful staff, particularly Jacky and Harry.
Location
10
Great location near the cathedral and central attractions, though some challenges for car access.
Room Quality
9.04
Rooms were clean and tidy, but some reported issues with size and had discrepancies with the window views.
Amenities
8.54
Faced issues with the pool not being on-site, and some specific amenities were lacking.
Value for Money
9.54
Considered fair by many, though some found it pricier due to amenities not meeting expectations.
Food and Beverage
9.04
Breakfast had limited options which some guests found disappointing.
Overall Experience
10
Most guests were satisfied with their stay and highlighted positive interactions with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:44

Property Description

Luxurious Accommodation and Convenient Location
S Central Hotel and Spa in Hanoi offers air-conditioned rooms with modern amenities, a business center, and a concierge service. Guests can enjoy free WiFi, room service, and a 24-hour front desk. The hotel's terrace and restaurant provide a perfect setting for relaxation.

Comfort and Entertainment
Each room is equipped with a desk, flat-screen TV, and a private bathroom. Some rooms offer balconies with city views, adding a touch of luxury to your stay. Additionally, guests can enjoy bike and car hire services, perfect for exploring the popular nearby attractions.

Prime Location and Nearby Attractions
Located near key landmarks like St. Joseph Cathedral and Hoan Kiem Lake, S Central Hotel and Spa is ideal for travelers interested in sightseeing. With a paid airport shuttle service available, your stay will be both convenient and memorable.

Book your stay at S Central Hotel and Spa for a luxurious and unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 8 years old and over stay for VND 300,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 768 reviews
Cleanliness: 9.04
Service: 10
Location: 10
Room Quality: 9.04
Amenities: 8.54
Value for Money: 9.54
Food and Beverage: 9.04
Overall Experience: 10
D
Duy Phong
10
Pros:

Large room, comfy bed, good breakfast , 10/10

2025-09-07 • via Nuitee
D
Duy Phong • family_with_children
10
Pros:

Good location, many good restaurants around the hotel. Staff is excellent ! Special thanks to Harry and Brian for arranging my trip.

2025-09-07 • via Nuitee
T
Tech • family
10
Pros:

Hotel staff are the best. They arranged everything for me, especially Brian. He arranged Ha Long Bay and Ninh Binh tour with cheap price for me. Big thanks !

2025-09-04 • via Nuitee
D
Duy Phong • partner
10
Pros:

Breakfast is excellent ! Helpful staff, big room

2025-09-04 • via Nuitee
D
Duy Phong
10
Pros:

Spacious room, staff treat me as if I’m their family.
Central location, easy to reach to many good restaurants

2025-09-04 • via Nuitee
C
Carlie • family_with_children • gb
10
Pros:

We had a great stay and Jacky was great

2025-08-23 • via Nuitee
T
Thomas • family_with_children • nl
10
2025-08-23 • via Nuitee
A
Ana • couple • es
10
Excelente
Pros:

Amabilidad de Jacky y su equipo. Atentos y detallistas

Cons:

Todo bien

2025-08-23 • via Nuitee
P
Patricia • couple • es
7
Personal amable
Pros:

El personal era muy amable, es céntrico y nos guardaron las maletas

Cons:

No tenía ascensor y esta en una calle muy estrecha donde no se puede acceder en coche

2025-08-21 • via Nuitee
A
Agnieszka • family_with_children • pl
10
Pros:

Everything perfect, Mr. Jacky very helpful

2025-08-21 • via Nuitee
S
Sylvie • family_with_children • fr
9
Super hôtel avec un personnel aux petits soins
Pros:

L’emplacement au cœur du quartier OLD HANOI, le personnel adorable et un super petit déjeuner

Cons:

La piscine qui n’était pas au même endroit de l’hôtel

2025-08-20 • via Nuitee
M
MARTINA • couple • it
10
2025-08-20 • via Nuitee
A
Alana • extended_group • au
10
Pros:

Great location and breakfast, very helpful staff! Loved Jacky!

2025-08-20 • via Nuitee
C
Claudia • family_with_children • au
8
Pros:

Location is very convenient right next to the cathedral and the room was clean and tidy when we got there. The staff were lovely, they were always willing to help.

Cons:

We did not enjoy the breakfast, not many options available and the quality of it was average.

2025-08-20 • via Nuitee
G
Geraud • family_with_children • fr
10
2025-08-20 • via Nuitee
A
Anna Mª • family_with_children • es
9
Pros:

La ubicación y el trato del personal

Cons:

Instalaciones un poco viejas

2025-08-19 • via Nuitee
J
james • couple • au
7
Hanoi is a great walking city for a couple of days that along with a couple of trips to the Ninh bin and ha long bay is
Pros:

Great location

Cons:

First morning we arrived, we were offered to go on a walking food trip. We felt completely ripped off. From the $35 usd which we paid each $54aud to find out a lady who joined us from another hotel only paid $20 aud. Also they do not have a pool at this hotel. They own another hotel and will organise a taxi for you to go it. That’s great but I didn’t like that it shows pictures with a pool at the hotel. Also we paid for a room with a window we received a window that was blacked out, as it has a building about 200mm away

2025-08-19 • via Nuitee
M
Meritxell • extended_group • es
10
2025-08-17 • via Nuitee
W
William • solo_traveller • us
10
2025-08-17 • via Nuitee
J
Josh • family_with_children • us
10
2025-08-17 • via Nuitee