Apple Hotel Times Square

Hotels
7 (290 reviews)
110 Jalan Kampung Jawa Baru , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
Wheelchair accessible
See all facilities

Review Highlights

Cons:
Inadequate service
Poor room quality
Lack of cleanliness
Missing amenities
Unprofessional staff

Categories

Cleanliness
4.33
The bathroom had water leaking, and the room was not made up throughout the stay.
Service
8.3
The staff's attitude was unprofessional, but generally adequate service for a hotel of this rating.
Location
9.34
The hotel is conveniently located for travelers needing access to nearby services.
Room Quality
5.29
The room had narrow beds, hard mattresses, and uncomfortable pillows.
Amenities
6.32
Many expected amenities were missing, such as fridges and wardrobes.
Value for Money
4.28
Poor experience does not justify the cost, highly discouraged.
Food and Beverage
9.83
Not mentioned in the review, assumed standard quality for this hotel tier.
Overall Experience
8.3
Overall, a frustrating experience with many critical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:15

Property Description

Convenient Location
Apple Hotel Times Square is situated just a stone’s throw away from Northam Beach and Penang Times Square, offering easy access to popular attractions.

Modern Amenities
Our 3-star hotel boasts air-conditioned rooms with flat-screen TVs, free WiFi, and safety deposit boxes, ensuring a comfortable stay for all guests.

Accessible Attractions
Explore nearby landmarks such as Wonderfood Museum and Penang Botanic Gardens, located within a short distance from the hotel.

To experience comfort and convenience while exploring George Town, book your stay at Apple Hotel Times Square today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 290 reviews
Cleanliness: 4.33
Service: 8.3
Location: 9.34
Room Quality: 5.29
Amenities: 6.32
Value for Money: 4.28
Food and Beverage: 9.83
Overall Experience: 8.3
M
Maxime • couple • fr
9
2026-01-16 • via Nuitee
N
NUR ATHIRAH • couple • my
10
2026-01-04 • via Nuitee
M
Muhammad Nadzirul Nadzir • couple • my
10
2025-12-02 • via Nuitee
N
Nur Shafiqqah • couple • my
10
2025-10-21 • via Nuitee
N
Nurul • family_with_children • my
10
2025-10-11 • via Nuitee
M
M. 7ussein • family_with_children • eg
1
Pros:

I liked nothing in this miserable place.

Cons:

Avoid This Hotel at All Costs

When we checked in, we told ourselves it was just a three-night stay since we had no other options. However, during checkout, I left my wife and infant in the room at 11:55 AM to ask the reception if they could arrange a car to Kuala Lumpur. They informed me they couldn't help and directed me to travel agencies for assistance. Unfortunately, the information they provided to me was incorrect.

When I returned to the hotel at 12:22 PM, just eight minutes before checkout, I found my wife and my baby have been removed from the room, despite being before check out timing and despite there being no other guests waiting to check in. The room itself was disappointing: it had narrow beds that creaked, hard mattresses, and uncomfortable pillows.

Moreover, there were no lockers or wardrobes, fridges, or mini bars available. When we inquired about these amenities, we were told they were not available—though this was supposedly noted in the Booking.com details.

The bathroom design was poor, with water leaking beside the lavatory, which was located outside the toilet area. The toiletries provided were very low. Throughout our stay, the room was not made up, and no water was provided. The air conditioner was weak, barely cooling the room.

The staff's attitude was unprofessional, often accompanied by provocative smiles. If you decide to stay at this miserable place, be prepared to leave early; otherwise, you might find yourself locked out with no one to open the reception door.

Please save your money and avoid this hotel.

2025-07-28 • via Nuitee
K
KL • family_with_children • au
6
2025-07-25 • via Nuitee
M
MUHAMMAD IZZAT • couple • my
7
2025-07-02 • via Nuitee
L
Loon • young couple • my
7
Totally was good.
Pros:

Is ok.

Cons:

Limit of parking.

2025-05-30 • via Nuitee
L
Loh • group • my
1
Bad
2025-03-09 • via Nuitee
K
Kanchana • young couple • my
10
Exceptional
2025-03-01 • via Nuitee
L
Li • young couple • my
10
Exceptional
2025-03-01 • via Nuitee
K
Kishsanthya • family with young children • my
5
Passable
2025-02-16 • via Nuitee
G
Gayathri • young couple • my
7
Had a great sleep & trip.
Pros:

It was clean & the bed was comfortable.

Cons:

The view outside the room, but hey for the price, totally worth it.

2025-01-20 • via Nuitee
N
Nuratikah • family with young children • my
7
Good
2025-01-11 • via Nuitee
N
Noorshada • family with young children • my
7
Good
2024-12-28 • via Nuitee
S
Syed • review category business travellers • my
9
Superb
2024-12-28 • via Nuitee
L
Loo • solo traveller • my
8
Very good
2024-12-15 • via Nuitee
C
Chin • review category business travellers • my
6
Pleasant
2024-12-06 • via Nuitee
N
Nur • young couple • my
9
Superb
2024-11-26 • via Nuitee