Comfort Inn White House

Hotels
•
Comfort Inn
8.7 (120 reviews)
140 Maiden Lane, White House, Tennessee, 37188 , White House , US
+1 615-581-0040

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Children allowed
Pets allowed

Facilities

Elevator
Free breakfast
Smoke-free property
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Free breakfast to go
Stair-free path to entrance
Accessible shuttle
No accessible shuttle
See all facilities

Review Highlights

Pros:
Clean rooms and well-kept property (many positive mentions)
Friendly, accommodating staff (several named staff praised)
Convenient location near I-65 and nearby restaurants
Good value and comfortable for overnight stays
Fast check-in/check-out and quiet atmosphere
Cons:
Musty/moldy or dirty carpet odors reported by multiple guests
Inconsistent breakfast quality; pre-packaged items and limited options
At least one report of rude front desk and one alleged unauthorized charge
Thin towels and some worn carpeting/pillow support issues
One report of a toaster/fire safety incident

Categories

Cleanliness
8.2
Mostly positive comments about clean rooms and well-kept property, but several guests reported musty/moldy or dirty carpet smells and thin towels which lowers the score slightly.
Service
9.5
Numerous mentions of exceptionally friendly and accommodating staff (Steve and manager called out by name); a few isolated negative incidents (rude front desk, unauthorized charge) but overall service is a strong positive.
Location
9.1
Frequently praised as convenient (near I-65, restaurants, Walmart, ~30 minutes to Nashville); short walks to nearby dining and easy access are consistent positives.
Room Quality
8.4
Rooms described as clean and comfortable by many, though some reported carpet odors, unsupported pillows, and suggestions for carpeting upgrades.
Amenities
8.3
Basic amenities are present and property is well kept; breakfast service is inconsistent (some praise for staff accommodating early needs) but other guests cite limited options and pre-packaged items.
Value for Money
8.9
Several guests explicitly note good value and plan to return; one guest reported an improper charge which was disputed — overall perceived as good value.
Food and Beverage
7.4
Mixed to negative sentiment: multiple complaints about limited/pre-packaged breakfast, small quantities, and one appliance incident (toaster fire), though some guests enjoyed the breakfast when staff accommodated them.
Overall Experience
9.8
Many guests express strong satisfaction and intent to return, praising cleanliness, staff, and convenience; isolated serious negatives (odor issues, an alleged unauthorized charge) are present but outweighed by positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Nestled in the heart of White House, Comfort Inn White House offers a perfect blend of comfort and convenience for travelers.

Spacious Accommodations
Retreat to one of our 60 air-conditioned rooms, complete with flat-screen televisions that provide a delightful escape after a day of exploration.

Complimentary Breakfast
Start each day off right with our delicious complimentary on-the-go breakfast, served daily from 6:00 AM to 9:00 AM, ensuring you are fueled for your adventures.

Convenient Location
With attractions like Sumner Crest Winery and Ridgetop Station Park just a short drive away, you’ll find yourself perfectly situated to explore the beautiful surroundings.

Experience the charm and relaxation at Comfort Inn White House. Book your stay today for an unforgettable getaway!

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 120 reviews
Cleanliness: 8.2
Service: 9.5
Location: 9.1
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9.8
A
Angela
2
Pros:

First attempt at a Choice hotel. Last attempt at a Choice hotel. The front desk was exceptionally rude and the place smelled like feet.

2025-10-09 • via Nuitee
A
Amy
10
Pros:

Very nice hotel with clean rooms and friendly service

2025-10-08 • via Nuitee
G
Gordon
8
Pros:

Clean room. Friendly staff. Good breakfast.

2025-10-02 • via Nuitee
M
Michael • family
10
Pros:

Very well kept property, clean inside and out !
Convient to several eating establishments. Very clean and comfortable room. Staff was very accommodating and breakfast was great ! I will definitely stay here again in the future.

2025-09-30 • via Nuitee
J
Joanne
10
Pros:

Room had a dirty carpet smell. Need to use room fresheners

2025-09-28 • via Nuitee
M
Mark
8
Pros:

Breakfast was mostly pre-packaged foods. The toaster started on fire with flames 8-10 inches high!!!!!

2025-09-26 • via Nuitee
G
glenda
10
Pros:

It was perfect. Clean, great service, great people, great location.

2025-09-26 • via Nuitee
T
Tyler
10
Pros:

The front desk attendant (Steve) was incredible. We arrived at 12am and he welcomed us with a very friendly attitude. Saw him again upon check out and he was the same way. Nicest hotel employee we’ve met!

2025-09-20 • via Nuitee
M
Mary • partner
10
Pros:

Quiet and short walk to Cracker Narrel.

2025-09-12 • via Nuitee
D
David
10
Pros:

Clean, good value.

2025-08-23 • via Nuitee
B
Brian
10
Pros:

The staff was exceptional! We requested extra pillows, no problem. Breakfast was to start at 6am, but we were leaving earlier and Steve made breakfast earlier for us so we would not miss it! Check in and check out was seamless and fast! I just was super impressed by the staff and how friendly they were and made us feel at home! Recommended 10 out of 10!

2025-08-21 • via Nuitee
V
Verified traveler
6
Musty / Moldy smell.
Pros:

The immediate appeal with the outside view of the hotel. It looked newer, and nice. The lobby presented well, and staff was nice. The entry to bedroom was an immediate musty smell. Not fresh. Moldy / Musty is the best description. The pillows were not supportive at all. My wife was not wanting to stay due to the smell / musty air.

2025-07-23 • via Nuitee
T
Tasha
10
Pros:

This property has thin towels and that is the only complaint.

2025-07-18 • via Nuitee
L
Linda
8
Pros:

Very clean quiet property

2025-07-16 • via Nuitee
A
Althea
10
Awesome stay!
Pros:

It was an excellent place to stay and we’re planning to stay there again.

2025-06-25 • via Nuitee
M
Michael • partner
10
Pros:

Manager very friendly and accommodating. Staff keeps it very clean.

2025-06-16 • via Nuitee
D
DENNA • family
10
Pros:

It was convenient to get to, right off I-65. Walmart across the road. Cracker Barrel, Taco Bell, KY Fried and many other restaurants close by.
Nashville only about 30 minute away

2025-06-08 • via Nuitee
G
Glenn
10
Pros:

Very clean, friendly staff, easy to get to and will definitely be staying there again

2025-06-05 • via Nuitee
J
Jennifer
10
Pros:

We like staying here. It is always clean and feels safe. Also quiet and comfortable.

2025-06-01 • via Nuitee
A
Alan
2
Pros:

When checking in owner/manager demands credit card even though room is prepaid through Expedia. He claims it is just for "incidentals" and then proceeds to immediately charge your card just to try to extort you for a few extra dollars. Not sure how he is getting away with this but I disputed transaction through credit card and they reimbursed me but I would never stay here again with an owner who thinks he can charge you whatever random fees he can come up with and not let you know and just charge your credit card like no big deal. What a scam!

2025-05-11 • via Nuitee