Hotel Ruinas Resort

Hotels
7.6 (119 reviews)
9 Av. 1-09 Zona 1, Huehuetenango , Huehuetenango , gt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Comfortable beds
Spa area
Cons:
Poor cleanliness
Outdated bathroom
Limited breakfast options
Noise disturbances

Categories

Cleanliness
6.24
Multiple mentions of poor cleanliness with observations of chicken debris and dust in common areas.
Service
8.21
Staff described as friendly, although there were complaints about the information provided by reception.
Location
9.25
Central location appreciated by guests, making it convenient for their needs.
Room Quality
7.2
Rooms were spacious and quiet, though some features were outdated and uncomfortable.
Amenities
7.73
Spa area and comfortable beds noted positively, but some amenities could be improved.
Value for Money
7.69
General agreement that prices are fair for the quality provided, despite some issues.
Food and Beverage
6.24
Breakfast noted as basic and not diverse enough; some mentions of high food prices.
Overall Experience
8.21
Despite issues, some guests enjoyed their stay overall and would likely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:20

Property Description

Luxurious Accommodations
Indulge in comfort and style at Hotel Ruinas Resort, where each room is equipped with modern amenities such as cable TV, a dining table, and a private bathroom with complimentary toiletries.

Relaxation and Recreation
Unwind by taking a refreshing dip in our outdoor pool or maintain your fitness routine at our well-equipped fitness centre. Our entertainment staff is dedicated to ensuring you have a memorable stay with us.

Convenient Location
Located just a stone's throw away from Huehuetenango main square, Hotel Ruinas Resort offers easy access to local attractions such as the market and Zaculeu Archaeological Park. With free WiFi and parking available, your stay with us is hassle-free.

Book your stay at Hotel Ruinas Resort now and experience unparalleled hospitality and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 119 reviews
Cleanliness: 6.24
Service: 8.21
Location: 9.25
Room Quality: 7.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 6.24
Overall Experience: 8.21
E
Eleseo • couple • us
10
2026-05-03 • via Nuitee
R
Ramiro • couple • gt
8
2026-05-01 • via Nuitee
A
Aldo Alejandro • solo_traveller • gt
10
2026-05-01 • via Nuitee
C
Claudia • solo_traveller • gt
10
2026-04-28 • via Nuitee
E
Esvin • couple • us
10
2026-04-28 • via Nuitee
K
Katherine • extended_group • gt
8
2026-04-28 • via Nuitee
J
José Gilberto • solo_traveller • gt
10
Siempre es un gusto volver al hotel ruinas.
Pros:

La atención del personal. La gente de Huehuetenango es muy amable, siempre hay una buena atención personalizada.

Cons:

No tuve ningún inconveniente a resaltar. Si bien es cierto el check out empieza a mas 11 dan hasta el medio día para la entrega de la habitación..

2026-04-27 • via Nuitee
M
Murillo • couple • cr
10
Nos sentimos muy bien
Pros:

Desayuno y ubicación muy bien

Cons:

Nada, todo muy bien

2026-04-27 • via Nuitee
C
Coccaro • family_with_children • uy
8
Pros:

El personal fue muy amable y las habitaciones eran amplias

Cons:

No salía agua caliente en el baño y nos tuvimos que cambiar de habitación

2026-04-22 • via Nuitee
S
Simón • couple • gt
10
Pros:

Excelente comodidad tiene todo lo accesible, muy cómodo

2026-04-21 • via Nuitee
B
Benny • extended_group • cu
10
todo bienj
Pros:

el desayuno , estuvo muy bien preparado y el servicio fue excelente

Cons:

que tienen que darle mantenimiento al jacuzzi ,estaba algo descuidado

2026-04-19 • via Nuitee
E
Eliezer • family_with_children • gt
7
Cons:

Llegué a habitaciones y mucho ruido y los aires acondicionados hacen ruido.
No es seguro ya que tienen acceso a un casino y un gimnasio al público.

2026-04-12 • via Nuitee
M
Markus • couple • at
8
Pros:

Huge gym attached to the hotel which can also be used by guests. Good breakfast.

Cons:

Room a bit small, bathroom somewhat unpractical. Tiny window. No safe.

2026-04-12 • via Nuitee
G
Garcia • family_with_children • gt
10
2026-04-06 • via Nuitee
M
Maite Castillos • family_with_children • sv
10
2026-04-05 • via Nuitee
M
Monzon • family_with_children • gt
4
Pros:

Nada

Cons:

Atención del personal, instalaciones en mal estado, tina sin poder usarse

2026-04-05 • via Nuitee
C
Coccaro • couple • uy
8
2026-04-05 • via Nuitee
L
Linares Portillo • family_with_children • gt
9
Pros:

El aroma en la habitacion. Te facilitan darte box lunch inclusive a las 6am. Hay seguridad y el personal del restaurante y recepcion es muy amable.

Cons:

El cambio de sabanas estaban contaminadas con acaros en una de las camas.
Se debe restaurar paetes de la bañera y pared donde esta el lavamanos.

2026-04-01 • via Nuitee
B
Benny • solo_traveller • cu
10
Pros:

Pues el trato del.personal.de carpera excelente.asi como el resfaurante. El personal de limpuieza excelente su trabajo

Cons:

La.masa de pan pizza . Los ingredietes de la pizza estaban bien pero no me gusto la masa

2026-03-30 • via Nuitee
V
Valezka • solo_traveller • gt
10
Pros:

La atención del personal es excelente, también la pulcritud de las instalaciones.

2026-03-30 • via Nuitee