Resident Hotel Gogol

Hotels
8.6 (1887 reviews)
Gogolya Street 129 (corner Seifulina) , Almaty , kz

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Professional staff
Great location
Good breakfast
Cons:
Noise
Small reception
Limited elevator access

Categories

Cleanliness
8.36
Most reviews highlighted that the hotel was clean, but some mentioned concerns about the cleanliness of certain items.
Service
9.13
Consistently praised for professionalism and helpfulness, specifically highlighted employees like Thayer and Aigerim.
Location
8.67
Centrally located, which is a major pro; however, some concerns about the lack of an elevator.
Room Quality
8.12
Rooms were described as comfortable, but some complaints about size and amenities like power outlets and lamp.
Amenities
8.55
Positive comments about breakfast and comfort; some minor issues noted.
Value for Money
8.61
Considered good value given its cleanliness and service, despite some perceptions of high pricing.
Food and Beverage
8.66
Breakfast was appreciated, adding to the overall positive experience.
Overall Experience
8.73
Overall positive feedback with a few areas for improvement, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:23

Property Description

Convenient Location
Resident Hotel Gogole is conveniently situated just a 7-minute walk from Zhibek Zholy Metro Station, making it easy for guests to explore Almaty.

Modern Amenities
The rooms are equipped with everything you need for a comfortable stay, including air conditioning, a fridge, and a flat-screen TV. The bathrooms are stocked with luxurious amenities like bathrobes and slippers.

Dining Options
Guests have the choice to dine at the hotel's restaurant or venture out to the nearby cafes and restaurants to experience the local cuisine.

Ready to experience comfort and convenience in Almaty? Book your stay at Resident Hotel Gogole now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1887 reviews
Cleanliness: 8.36
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.55
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.73
S
Shahul family_with_children ae
10
Pros:

Location and Staf

Cons:

Whash Room tailet don’t have Water 💦 pipe For wash or private part

2026-05-16 via Nuitee
I
Issagali couple kz
3
2026-05-14 via Nuitee
Y
Yevgeniya couple kz
8
Pros:

Удобное месторасположение, вежливый персонал, номер неплохой, было чисто, кровать удобная. Завтрак подают в кафе внизу по талонам. На выбор 3 варианта завтрака.

Cons:

Чемоданы нужно нести по лестнице. В душе долго ждать, когда вода нагреется. Звукоизоляция плохая.

2026-05-14 via Nuitee
A
Ashim couple kz
10
2026-05-14 via Nuitee
T
Tatyana solo_traveller kz
10
Pros:

Все

Cons:

Нет комментариев

2026-05-13 via Nuitee
Антон couple il
10
Pros:

Все было отлично, номер чистый и уютный, персонал отзывчивый, локация идеальная

2026-05-13 via Nuitee
L
Luis solo_traveller br
7
Pros:

Localização, conforto

Cons:

Não tem elevador. O ar condicionado não é tão forte. Serviço de lavandaria não lava roupa interior

2026-05-13 via Nuitee
Медет solo_traveller kz
8
2026-05-13 via Nuitee
A
Aydar D. Gimadeev solo_traveller uz
9
Pros:

супер цена и локация. горячая вода, рядом кафешки

2026-05-12 via Nuitee
B
Beibit solo_traveller kz
9
2026-05-12 via Nuitee
D
Darya solo_traveller kz
10
2026-05-12 via Nuitee
I
iuliia couple rs
10
Pros:

Отель 10/10 персонал очень внимательный, очень чисто и приятно

Cons:

Завтраки, но в целом мы и так бы завтракали вне отеля, рядом столько вкусных мест что завтракать в отеле было не интересно

2026-05-12 via Nuitee
P
Paolo extended_group it
9
Pros:

La posizione

Cons:

la colazione

2026-05-07 via Nuitee
M
Marat solo_traveller kz
7
2026-05-04 via Nuitee
Федор solo_traveller kz
10
Pros:

Чистота, хороший завтрак

2026-05-04 via Nuitee
T
Tahirzhan couple kz
8
2026-05-03 via Nuitee
J
Juraj Gerbel extended_group sk
10
Gorgeous!
Pros:

This is an excellent hotel nestled in a practical location. Friendly, helpful and forthcoming staff willing to assist you at any point of time, topped by delicious and nutritious breakfast.

Cons:

One thing shocked me, though: I kept three little bottles of important medicine drops on my bedside table. One night, having returned from a day trip, I discovered a cleaner had removed two of them - thinking they had been empty although they had not been. The receptionist called an assistant who could retrieve them from a trash bin but still, this horrible experience almost robbed me of my vital medication needed for my health. I hope the cleaning staff refrain from tampering with their guests’ private items they have no knowledge of in the future.

2026-05-03 via Nuitee
I
IULIIA family_with_children ru
10
Pros:

Проживали в отеле 3 суток. Отель небольшой, но очень уютный. Находится рядом с местным Арбатом. В шаговой доступности много магазинов и кафе.
Сотрудники отеля очень приветливые и отзывчивые. Заселили раньше времени. Все пожелания выполнялись молниеносно.
Завтраки включены в стоимость проживания, проходят в прилегающем кафе-пекарне. На выбор 3 вида завтраков.
Отель 100% рекомендую.

2026-05-03 via Nuitee
V
ValentinePolozenko solo_traveller ru
9
Pros:

Очень приличный отель, все по делу, качественно, чисто и аккуратно

Cons:

Лифта не хватило для багажа

2026-05-03 via Nuitee
R
ra solo_traveller es
8
Pros:

Personal en recepción

Cons:

Necesita un poco de mantenimiento

2026-05-02 via Nuitee