Home2 Suites By Hilton Port Arthur

Hotels
•
Home2 Suites by Hilton
8.6 (197 reviews)
2750 Home Two Plaza , Port Arthur , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Large rooms
Good breakfast options
Cons:
Dirty rooms
Poor breakfast quality
Opaque windows
Missed breakfast timing

Categories

Cleanliness
6.05
Multiple negative sentiments regarding dirtiness and poor room conditions.
Service
10
Staff were friendly and accommodating, as noted in several reviews.
Location
10
Hotel is conveniently located near shops and restaurants.
Room Quality
8.05
Rooms reported as large and clean, but some issues noted by reviewers.
Amenities
9.05
Breakfast options were appreciated, but missing elements were noted.
Value for Money
9.05
Overall good experience reflected value for money.
Food and Beverage
7.05
Breakfast reported as disappointing and dirty items were observed.
Overall Experience
9.55
Overall enjoyment mixed with serious cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:43

Property Description

Modern Accommodation with Free WiFi
Home2 Suites By Hilton Port Arthur offers air-conditioned rooms with a private bathroom and complimentary WiFi, perfect for a comfortable stay. The rooms feature a flat-screen TV with cable channels and a convenient kitchenette for your convenience.

Convenient Location and Helpful Staff
Located just 27 km from Beaumont Amtrak Station, our non-smoking property provides easy access to nearby attractions. Our friendly staff is always available at the reception to offer assistance and information, ensuring you have a seamless experience exploring the area.

Close to Airport for Easy Travel
With the Jack Brooks Regional Airport only 2 km away, Home2 Suites By Hilton Port Arthur is ideal for travelers seeking convenience. Book your stay now and enjoy a relaxing and hassle-free trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 197 reviews
Cleanliness: 6.05
Service: 10
Location: 10
Room Quality: 8.05
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 7.05
Overall Experience: 9.55
M
mark • couple • gb
6
Pros:

Location

Cons:

Pool wasn’t very clean
Pillows were old and lumpy
Laundry room didn’t all work so had to pay for full laundry service

2026-04-11 • via Nuitee
C
Charlene • solo_traveller • us
10
Pros:

Clean, Spacious, Close to dining

Cons:

N/A

2026-04-10 • via Nuitee
M
Ma • family_with_children • us
8
Great stay overall
Pros:

Good location. Friendly staff.

Cons:

Pool wasn't opened due to not being cleaned .

2026-04-07 • via Nuitee
M
Miguel Angel • couple • us
10
2026-01-20 • via Nuitee
S
Satia • couple • us
10
2026-01-20 • via Nuitee
K
Katherine • family_with_children • us
10
2026-01-19 • via Nuitee
C
Cris • extended_group • au
8
2026-01-18 • via Nuitee
A
Adam • couple • us
8
Pros:

Spacious room and clean.

Cons:

Bed's bottom mattress bottom lining was torn and visible when entering the room.

2026-01-15 • via Nuitee
A
acharrison83 • family_with_children • us
10
2026-01-05 • via Nuitee
S
Susan • couple • us
10
Pros:

We always stay here and love it! The staff are so friendly and accommodating

Cons:

Nothing

2025-12-26 • via Nuitee
A
April • couple • us
10
2025-11-18 • via Nuitee
A
Anthony • couple • us
8
Very nice place. Would stay there again if need be.
Pros:

Very nice and clean. The staff were very polite and courteous.

Cons:

The water pressure could have been better.

2025-10-05 • via Nuitee
V
Victoria • family_with_children • us
10
2025-10-01 • via Nuitee
K
Kristy • couple • au
7
Nice stay. Clean rooms. Waffles for breakfast.
Pros:

Breakfast was ok. Juice was nice. Self made waffles were great. Always lots of food at breakfast.
Rooms are large and clean.
Location is good- close to shops and restaurants.

Cons:

Not sure if this is a Texan thing but you can’t see out of the windows- they have an opaque covering- I really hated this.
We weren’t informed breakfast stops at 9am weekdays so we missed breakfast on Monday- this seems really early to stop breakfast.

2025-09-13 • via Nuitee
N
Nicole • solo_traveller • us
8
2025-08-03 • via Nuitee
C
Candra • couple • us
10
Pros:

Excellent

2025-07-24 • via Nuitee
R
Robert
8
Pros:

Very good location. Hotel very good and comfortable.

2025-07-22 • via Nuitee
K
Kara • family_with_children • us
1
2025-07-20 • via Nuitee
K
Kourtney • couple • us
5
Not pleasant. Stay somewhere else.
Pros:

Not a lot.

Cons:

It was so dirty & the breakfast was disgusting. Looked like stale day old food set out everyday. Our room was so dirty and there was dirt all over the entrance for 2 days, in the elevator and all down the hallway. Our counters weren’t wiped, hair in the shower, and DUST all over the place like it had been there for weeks. Didn’t even want to touch the light switch because it was disgusting. Not to mention, the front desk called our room 3 times!! Because of stomping?? We were sitting down working all evening. Terrible hotel.

2025-07-20 • via Nuitee
B
Bridget • solo_traveller • us
10
2025-07-14 • via Nuitee