Hilton Garden Inn Memphis Downtown Beale Street

Hotels
•
Hilton Garden Inn
8.6 (1268 reviews)
201 Union Avenue , Memphis , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
High parking fees
Inconsistent cleanliness
Breakfast not included

Categories

Cleanliness
8.23
Mixed reviews regarding cleanliness; some reported issues like trash in hallways and concerns over room scents.
Service
9.2
Many reviews highlighted friendly and helpful staff.
Location
9.24
Consistent praise for the excellent location, close to various attractions.
Room Quality
8.19
Mostly positive comments about room size, but some issues with cleanliness.
Amenities
8.72
Amenities generally appreciated, though some expressed disappointment over certain offerings like breakfast.
Value for Money
8.18
Concerns mentioned about high parking fees and breakfast not included, affecting perceived value.
Food and Beverage
8.23
Mixed reviews about food quality; some enjoyed it while others found it lacking.
Overall Experience
8.8
Overall good feedback with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:17

Property Description

Central Location
Located in the heart of Memphis, Hilton Garden Inn Memphis Downtown Beale Street offers easy access to popular attractions like AutoZone Park and Orpheum Theater.

Modern Amenities
The hotel rooms are equipped with air-conditioning, flat-screen TVs, and convenient appliances like microwave and small refrigerators. Guests can also enjoy in-room coffee makers and safes for their comfort.

Dining Options
Indulge in delicious meals at the on-site American restaurant, Seasons Grille, offering breakfast, dinner, and room service. Unwind with a cocktail at The Greyhound Bar, adding a touch of relaxation to your stay.

Experience the vibrant city of Memphis with convenience and comfort at Hilton Garden Inn Memphis Downtown Beale Street.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1268 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.8
D
Deborah • couple • us
5
Overcharged
Pros:

Clean. Friendly staff. Good location

Cons:

Was charged a pet fee when I told them at check in I changed my mind and didn’t bring pet(s)

2026-07-18 • via Nuitee
M
Moss • family_with_children • us
10
2026-07-17 • via Nuitee
M
Matt • couple • gb
3
Never again!
Pros:

The parking system is good.

Cons:

The room was “tatty”, ripped carpet, toilet roll holder hanging off the wall.
The reception staff were grumpy and mumbled.
The restaurant service was awful.
The location was ok but it doesn’t feel a safe area. We were approached by beggars as soon as we arrived.

2026-07-16 • via Nuitee
R
Robert • solo_traveller • gb
9
2026-07-16 • via Nuitee
A
Arye • solo_traveller • il
8
בסך הכל סיפק את צרכינו
Pros:

מיקום מרכזי

Cons:

איש אחזקה לא זמין. היה צריך להחליף מנורה ולא היה משהו מוסמך לעשות את זה.

2026-07-15 • via Nuitee
S
Shawn • family_with_children • us
8
2026-07-14 • via Nuitee
R
Renessa • family_with_children • us
10
Pros:

It felt safe and was within walking distance of downtown attractions. The restaurant/bar seemed very popular and there was a live band on Friday night.

2026-07-14 • via Nuitee
B
Blackwell • couple • us
1
Pros:

They don’t tell you about parking or how much it is. They just charge you!

2026-07-13 • via Nuitee
H
Horacio Miguel • extended_group • ar
10
Fabulosa estadía .aunque breve
Pros:

El mejor Garden inn q nos alojamos en los EE. UU. durante el mundial de fútbol
La ubicación perfecta para caminar el Downtown

Cons:

Nada , todo excelente para un hotel 4 estrellas ..

2026-07-13 • via Nuitee
M
Mara • couple • us
10
Pros:

Beautiful place. Big room. Super friendly staff. Will book again

2026-07-12 • via Nuitee
H
Hazel • couple • us
9
Very clean and welcoming
Pros:

Location

Cons:

Nothing

2026-07-11 • via Nuitee
R
Rainal • couple • us
5
Overall solid stay not the worst but definitely not the best
Pros:

Parking lot was very secured

Cons:

Having to pay for breakfast

2026-07-10 • via Nuitee
P
Patrick • extended_group • us
8
Overal ok?
Pros:

Very clean and modern design was great!

Cons:

The murder in front of the hotel kind of put a damper on the stay.

2026-07-09 • via Nuitee
M
Melanie • couple • de
6
Um eine Nacht zu verbringen vollkommen ausreichend, preislich allerdings an der Obergrenze.
Pros:

Gute Lage, große Zimmer, modernes Bad.

Cons:

Im Restaurant war es unangenehm laut. Der Parkplatz ist sehr teuer, ebenso das Zimmer.

2026-07-07 • via Nuitee
L
Luiz • couple • us
9
2026-07-06 • via Nuitee
M
Maurice • solo_traveller • us
10
2026-07-06 • via Nuitee
U
Urs • couple • ch
9
2026-07-02 • via Nuitee
L
Lindell • solo_traveller • au
9
Great option for single travellers.
Pros:

Location

Cons:

Such a late check in time although I know you can pay to check in early.

2026-07-01 • via Nuitee
D
Dmitriy • solo_traveller • us
9
2026-06-30 • via Nuitee
S
Sophia • solo_traveller • us
10
My stay at Hilton Garden was g r e a t!!!!!!
Pros:

The facilities was great, also the food. The personel was very attentive and kind. I really like the place!!!!

Cons:

The first staff that received me on Thursday during the afternoon was not that kind...

2026-06-26 • via Nuitee