Hilton Garden Inn Memphis Downtown Beale Street

Hotels
•
Hilton Garden Inn
8.6 (1171 reviews)
201 Union Avenue , Memphis , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
High parking fees
Inconsistent cleanliness
Breakfast not included

Categories

Cleanliness
8.23
Mixed reviews regarding cleanliness; some reported issues like trash in hallways and concerns over room scents.
Service
9.2
Many reviews highlighted friendly and helpful staff.
Location
9.24
Consistent praise for the excellent location, close to various attractions.
Room Quality
8.19
Mostly positive comments about room size, but some issues with cleanliness.
Amenities
8.72
Amenities generally appreciated, though some expressed disappointment over certain offerings like breakfast.
Value for Money
8.18
Concerns mentioned about high parking fees and breakfast not included, affecting perceived value.
Food and Beverage
8.23
Mixed reviews about food quality; some enjoyed it while others found it lacking.
Overall Experience
8.8
Overall good feedback with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:17

Property Description

Central Location
Located in the heart of Memphis, Hilton Garden Inn Memphis Downtown Beale Street offers easy access to popular attractions like AutoZone Park and Orpheum Theater.

Modern Amenities
The hotel rooms are equipped with air-conditioning, flat-screen TVs, and convenient appliances like microwave and small refrigerators. Guests can also enjoy in-room coffee makers and safes for their comfort.

Dining Options
Indulge in delicious meals at the on-site American restaurant, Seasons Grille, offering breakfast, dinner, and room service. Unwind with a cocktail at The Greyhound Bar, adding a touch of relaxation to your stay.

Experience the vibrant city of Memphis with convenience and comfort at Hilton Garden Inn Memphis Downtown Beale Street.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1171 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.8
7
70cabb6a321470cedf8c2a0e95536913 • solo_traveller • il
2
Pros:

מיקום נחמד

Cons:

מהילטון ציפיתי ליותר !!!!! זה לא נראה מלון של הילטון

2026-04-18 • via Nuitee
E
e0ff2821df0a72b232e15c99efe7f567 • solo_traveller • us
6
Pros:

Hotel itself was nice.

Cons:

We were involved in an active shooting on the street outside the hotel so the area is a no go.

2026-04-17 • via Nuitee
0
04a338f28d81712bde202873cc19f63a • couple • us
10
2026-04-15 • via Nuitee
6
6589987e14087280c2c573fdaac912fa • solo_traveller • gb
8
2026-04-14 • via Nuitee
E
e47caf0ca4bc73e3f202ad3b28c0e373 • solo_traveller • us
10
Pros:

Parking was available right next to Hotel

Cons:

No free breakfast

2026-04-13 • via Nuitee
• extended_group • us
10
2026-04-12 • via Nuitee
0
0625f3bc9d5573cdbcb904fad3c6335d • couple • us
10
Very nice and convenient Hotel Downtown Memphis. Easy walk to Beale street and FedEx Forum
Pros:

Everything from the location to the friendly staff and cleanliness was excellent. Attached bar/restaurant with Happy Hour Daily from 2-7. Secured parking with easy access right off the lot. Only place I will now stay when in Memphis

2026-04-12 • via Nuitee
H
Hall • solo_traveller • us
8
Pros:

It was close to the venue we attended

Cons:

The a/c made noise all night while running and the TV needed replacing!

2026-04-11 • via Nuitee
C
Catchings • solo_traveller • us
9
We had a great time “Walking in Memphis”.
Pros:

The location was great. We got to see the FedEx Forum, where the Memphis Grizzlies play, out our window. Thanks to the front desk staff being accommodating.

Cons:

The one negative is that they stopped serving breakfast at 9am which we didn’t know about ahead of time.

2026-04-11 • via Nuitee
C
Crystal • couple • us
10
2026-04-11 • via Nuitee
C
Cassiana • extended_group • br
8
2026-04-09 • via Nuitee
• couple • us
10
2026-04-09 • via Nuitee
C
Chris • couple • au
8
Great location made better by great staff
Pros:

Great location and comfortable rooms. The front desk staff was very happy and helpful, some of the best I have ever dealt with

2026-04-06 • via Nuitee
M
Malcolm • couple • au
8
Great. I would recommend you visit and have fun.
Pros:

The location was central with easy walking to downtown. The staff were exceptional and gave us lots of advice along with friendly banter. The food and drinks were reasonably priced. The room was comfortable and quiet. A welcome bonus was a guest laundry. It was clean and located not far from the bar so you could relax with the machines did their work. So good to not have the overpriced service that other places offer.

Cons:

I could not fault this place. I mean everyone was so friendly and helpful. The location was easy to find with ample parking on site.

2026-04-05 • via Nuitee
M
Mcintyre • couple • gb
10
Fantastic location, great rooms, would come again.
Pros:

The room was a fabulous size and beautifully clean. The staff went out of their way to be helpful.
Location was excellent 👌

Cons:

Breakfast was a little cold.

2026-04-03 • via Nuitee
S
Shakeitha • couple • us
10
Love it will definitely book a room here again
Pros:

The location of the property was very convenient

Cons:

I booked a whirlpool tub room but didn’t receive a whirlpool. But the shower was nice

2026-04-02 • via Nuitee
A
Alexander • family_with_children • us
10
2026-04-01 • via Nuitee
B
Brian • family_with_children • us
8
Good overall
Pros:

The check staff was friendly and knowledgeable

Cons:

The wait at dinner. The waiter walked by me for 30 minutes. The cleaning lady helped me instead. I tip her for the help

2026-04-01 • via Nuitee
S
Sweeting • solo_traveller • us
9
Great value
2026-04-01 • via Nuitee
D
Davis • extended_group • us
9
My trip was great beside the dirty shower. We wore shower shoes.
Pros:

The location was perfect and within walking distance to everything.

Cons:

The shower floor was very dirty!

2026-03-31 • via Nuitee