Hotel Polanica Resort & Spa

Hotels
8.8 (917 reviews)
Górska 2 , Polanica-Zdrój , pl

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Firm mattresses
Inconsistent dinner quality

Categories

Cleanliness
8.28
Some complaints about room hygiene and the quality of amenities typically expected.
Service
9.25
Generally positive feedback on service, with noted professionalism from staff.
Location
9.29
The location is praised for its accessibility and nearby attractions.
Room Quality
8.74
Rooms are described as clean and cozy, though there are complaints about mattress firmness.
Amenities
8.77
Facilities described as good with a sufficient variety to satisfy guests.
Value for Money
8.73
Offers a solid value for the amenities and services provided.
Food and Beverage
8.28
Breakfast is well-received but dinner options vary, leading to mixed reviews.
Overall Experience
9.05
Overall a positive stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:58

Property Description

Luxurious Spa Facilities
Indulge in relaxation with our sauna, hammam, and full-size indoor pool. Rejuvenate your senses at Hotel Polanica Resort & Spa.

Family-Friendly Amenities
With a children's playground and terrace, our hotel is perfect for families. Let your little ones play while you unwind.

Outdoor Activities Galore
From ski storage to tennis courts, we offer a range of activities for guests. Explore the area's golf courses and parks easily from our convenient location.

Book your stay at Hotel Polanica Resort & Spa for a memorable and rejuvenating experience.

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 30 zł per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for 139 zł per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for 129 zł per person per night when using an available extra bed.
    People 12 years old and over stay for 159 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 917 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
A
Antonina couple cz
7
Pros:

Dobrá

Cons:

Jedno a to též každý den

2026-03-12 via Nuitee
M
MARTA family_with_children pl
10
2026-03-12 via Nuitee
P
Petr solo_traveller cz
8
2026-03-09 via Nuitee
S
Sandra solo_traveller pl
10
Miła obsługa , czyste pokoje , smaczne śniadanie .
Pros:

czystość i miła obsługa

2026-03-09 via Nuitee
A
Alicja extended_group pl
10
2026-03-09 via Nuitee
J
Jan couple pl
9
Dobrze b, bezpiecznie i miło spędzony czas
Pros:

Śniadania super , duże urozmaicenia

Cons:

Chyba nic takiego nie było

2026-03-08 via Nuitee
J
Jerzy solo_traveller pl
9
Warto się tutaj zatrzymać
Pros:

Ładny hotel z miła obsługa i bogatym centrum relaksu.

2026-03-07 via Nuitee
K
Krzysztof K family_with_children pl
10
Pros:

Wszystko

Cons:

Nic

2026-03-02 via Nuitee
L
Lukasz family_with_children pl
10
2026-03-01 via Nuitee
D
Donata couple pl
10
2026-02-28 via Nuitee
E
Eryk Gawrych family_with_children pl
8
2026-02-28 via Nuitee
W
Wòjcik solo_traveller pl
10
2026-02-28 via Nuitee
J
Jacek couple pl
7
2026-02-23 via Nuitee
M
Magdalena family_with_children pl
10
Pros:

Pyszne i różnorodne śniadania , pokoje przestronne , duży basen. Na plus dużo dodatkowych atrakcji. Każdy znajdzie coś dla siebie. Naprawdę polecam pobyt w tym miejscu.

2026-02-22 via Nuitee
M
Magdalena family_with_children pl
10
Było super , polecam!
2026-02-14 via Nuitee
M
Marek family_with_children pl
9
2026-02-13 via Nuitee
V
Vladimír family_with_children cz
8
Pros:

Bazén, vířivka, sauna, dobré snidaně

Cons:

V restauraci si člověk sedne a 20min nikdo nepřijde, pak si musite jit pro jidelní menu a u baru objednat. Ignorace obsluhy uplně.

2026-02-11 via Nuitee
B
Beata solo_traveller pl
10
2026-02-10 via Nuitee
M
Marcin family_with_children de
9
Pros:

Ausgezeichnete Küche, durchweg gutes Essen. Das Servicepersonal im Restaurant ist sehr zuvorkommend, freundlich und flexibel.

Cons:

Freundlichkeit an der Rezeption.

2026-02-10 via Nuitee
S
Sebastian family_with_children pl
9
2026-02-09 via Nuitee