Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Ontbijt was super
Hygiene top
Cons:
Bijna niemand in oktober
Niets meer te doen buiten het seizoen

Categories

Cleanliness
9.04
Hygiene top!
Service
8.71
Standard quality for this hotel tier.
Location
8.55
Prima locatie, aan het strand maar niet dichtbij winkels.
Room Quality
8.5
Standard quality for this hotel tier.
Amenities
8.53
Standard quality for this hotel tier.
Value for Money
8.29
Standard quality for this hotel tier.
Food and Beverage
8.54
Ontbijt was super!
Overall Experience
8.61
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:26

Property Description

Luxurious Accommodation with Spectacular Views

Indulge in Relaxation: Unwind in the indoor pool, sauna, and hot tub at Brilliant Hotel & SPA. Enjoy evening entertainment and pamper yourself with room service during your stay.

Beachfront Paradise: With a private beach area and balconies offering stunning sea views, every room at this 5-star hotel promises a tranquil escape. Plus, enjoy the convenience of free WiFi, a safety deposit box, and a fridge in each room.

Convenient Amenities: From the 24-hour front desk and babysitting service to the on-site restaurant and bar, every guest's needs are catered to seamlessly at Brilliant Hotel & SPA.

Experience luxury and comfort at its finest - book your stay now at Brilliant Hotel & SPA for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TIA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 58 reviews
Cleanliness: 9.04
Service: 8.71
Location: 8.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.29
Food and Beverage: 8.54
Overall Experience: 8.61
U
U151MMgeorgek Family
10
Best
Pros:

Beautiful hotel with very friendly and polite stuff.

2026-06-25 via Tripadvisor
A
arkadiuszb757 Friends getaway
10
-
Pros:

Everything was wonderful.the service was great also the weather. A storm happend but the hotel was very good to spend time even with the storm.

2026-06-05 via Tripadvisor
E
Evi solo_traveller de
6
2026-06-05 via Nuitee
O
O6081OYannek Family
6
Great service and a comfortable stay in a developing area
Pros:

We had a pleasant stay at this hotel overall. The hotel itself was nice, clean, and comfortable, and the service was excellent throughout our stay. The staff were friendly, helpful, and always willing to assist, which made the experience much better.

One downside was that the food was sometimes served cold, which was a bit disappointing. Also, the surrounding area did not offer much to do for families. The area where the hotel is located mainly consists of hotels, and the beach is still somewhat messy and undeveloped in places.

However, you can definitely see that the area is developing and has potential for the future. Overall, we still enjoyed our stay thanks to the good service and comfortable hotel.

2026-06-04 via Tripadvisor
O
Orazio couple nl
9
2026-05-14 via Nuitee
M
Morina couple xk
9
2026-05-08 via Nuitee
X
xhelili couple xk
2
Over priced for Durres
Cons:

The Spa wasn’t included at the over exaggerated price, and the breakfast ended at 10:00 sharp

2026-05-07 via Nuitee
D
Doris couple gb
8
2026-04-29 via Nuitee
D
Davyd couple us
10
2026-04-21 via Nuitee
M
MAURICIO couple ie
9
Muy buen hotel pero puede mejorar mas aun
Pros:

Me gustó que es un ligar muy tranquilo para relajarse una muy buena calidad de hotel limpio y bien atendido

Cons:

No se encontraban las piscinas operativas de las 3 ninguna y la piscina que esta en el interior del hotel se debe pagar adicional (10 por persona), no cuenta tampoco con sillas en la playa a comparación del hotel de al lado que son muy comodas.

2026-04-19 via Nuitee
D
Dielleza family_with_children xk
6
2026-04-18 via Nuitee
J
James family_with_children gb
10
2026-03-07 via Nuitee
D
DeanB1951 Couples
6
Amazing hotel on the beach but food gives diarrhoea
Pros:

Clean hotel on a sandy beach, all-including food, but we did get upset stomachs and diarrhoea for the duration of the holiday. The chemist across the road sold us electrolytes frequently for 16€ each time but it never got rid of it. Pharmacist said it was common due to the water but I think it was due to the food as we only drank bottled water. I would have given the hotel 5 stars but there is an issue with the hotel’s food. So I would recommend the hotel but not eat the hotel’s food.

2026-02-02 via Tripadvisor
B
Bekim couple xk
10
2025-11-25 via Nuitee
S
Stroeve couple nl
8
nu saai door de periode maar top hotel!
Pros:

ontbijt was super, hygiene top! locatie is prima er worden veel hotels nog bijgebouwd, ligt aan het strand maar niet in de buurt van een winkelcentrum of iets dergelijks. je zit in een omgeving met strand hotels en restaurants, en een klein supermarktje bijna naast het hotel. en dit hotel heeft een parkeergarage, ook handig voor je huurauto

Cons:

we waren er in oktober(herfst vakantie) en er was daar bijna niemand. en dan zit je op een locatie waar buiten het seizoen niks meer te doen is. ook de strandbedjes en parasols waren over het gehele strand al weg.

2025-11-18 via Nuitee
G
Gerhardus A.J.
10
Pros:

Geen gebruik van gemaakt van zwemvad en spa, maar verder zag heter fantastisch uit!

2025-10-26 via Nuitee
L
lluizal NONE
4
Below average vacation
Pros:

Disappointing Service at a Beautiful Hotel

The hotel itself is visually stunning — modern, new, and with great potential. However, our overall experience was significantly undermined by service and cleanliness issues that simply shouldn’t occur at a 4- or 5-star resort.

Water Outage on First Night
On our first night, the water ran out entirely in the middle of a shower. While the issue was resolved the following day, this kind of infrastructure failure is unacceptable at a high-end property.

Housekeeping Is Severely Lacking
Housekeeping is where the experience truly fell apart. The maids did not properly clean the room. The bed was made sloppily, the bathroom was not cleaned, and used towels were replaced with “clean” ones that had visible stains and someone else’s hair. The bathroom mirror and shower door were clearly untouched, and the floors were dirty. It seems that two maids come in at once and whisper amongst themselves while rushing through the job. I am Albanian myself, and I find this level of service highly unprofessional and disappointing.

Front Desk: Polite but Ineffective
The front desk staff are polite and articulate, but often provide inaccurate information. For example, when I complained about the dirty room, I was first told it hadn’t yet been cleaned. Moments later, a maid came up, apologized, and admitted she had rushed and didn’t finish cleaning — contradicting what reception had said.

I also asked for the room to be cleaned earlier in the day, as I nap between 12–4 PM. The front desk told me this could not be accommodated due to their schedule, and that cleaning staff prioritize checkout rooms. I was told they could make a one-time exception, but typically cleaning happens until 3 PM — meaning I either skip my nap or miss room service. At a resort of this caliber, more flexibility is expected. Asked to speak with manager they said they would get the massage and manager would contact if they wanted to speak with me. I don’t think they will.

Food: Average and Unexpectedly Non-Albanian
The buffet food was just average. It’s marketed as Mediterranean but leans heavily toward Middle Eastern cuisine. Dishes like curry chicken were featured, which felt out of place for an Albanian seaside resort. It appears the chefs are Turkish — which isn’t inherently negative, but does shape the culinary identity away from local or Mediterranean expectations.

Room Quality vs. Cleanliness
The room itself is nice and modern, but the cleanliness is clearly below standard. Even the mini fridge had visible handprint stains when we checked in. It’s obvious that housekeeping only focuses on what’s immediately visible rather than paying attention to detail. Corners are cut, and deeper cleaning is neglected — which really takes away from the otherwise pleasant design of the space.

Food & Beverage Disappointment
The food is average at best. The wine is frankly terrible, there are no proper cocktails offered, and the “fruit juice” is just bottled sugar with flavoring. For a resort experience, the drinks and dining options were far below expectations.

Beach Conditions Are Poor
The beach was one of the biggest letdowns. The sand is littered with rubbish — likely due to guests who litter and the hotel not cleaning it regularly. The water itself is cloudy, with dark sand, lots of seaweed, and floating garbage like plastic bags. It doesn’t match the photos or expectations of a 4- or 5-star beachfront resort.

2025-08-07 via Tripadvisor
J
Joni young couple al
10
Exceptional
2025-07-19 via Nuitee
J
Jusuf young couple rs
10
Exceptional
2025-06-29 via Nuitee
E
Erisa young couple gb
8
Very good
2025-06-24 via Nuitee