Hotel Starkenburger Hof

Hotels
6.2 (73 reviews)
Kalterer Strasse 7 , Heidelberg , de

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Affordable price
Cons:
Cleanliness issues
Outdated rooms
Booking mistakes

Categories

Cleanliness
4.3
Multiple mentions of uncleanliness and outdated conditions.
Service
7.8
Staff was friendly and apologetic despite issues with the booking.
Location
7.3
Centrally located, convenient for transport and sightseeing.
Room Quality
4.8
Rooms outdated and not well maintained, with some complaints about comfort.
Amenities
5.8
Limited amenities, but some positives with Indian restaurant and parking.
Value for Money
6.8
Fair pricing, but some felt it did not meet their expectations due to cleanliness.
Food and Beverage
6.3
Breakfast was described as basic and not satisfactory by some guests.
Overall Experience
6.5
Mixed feelings due to booking issues and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:35

Property Description

Soundproofed Rooms and Free Amenities
The Hotel Starkenburger Hof offers a peaceful stay with soundproofed rooms, ensuring a good night's sleep. Enjoy complimentary perks such as free private parking and Wi-Fi in public areas, adding convenience to your stay.

Dining and Relaxation Options
Indulge in flavorful Indian cuisine at the hotel's restaurant or unwind with a drink at the bar. For a breath of fresh air, guests can bask in the ambiance of the terrace, perfect for a relaxing evening.

Convenient Location for Exploring
Situated opposite the train station in Heppenheim, the hotel provides easy access to transportation. Explore the nearby Odenwald Forest or take a short drive to reach major cities like Mannheim and Darmstadt swiftly.

Book your stay at Hotel Starkenburger Hof for a delightful blend of comfort, dining, and accessibility.

Important information:

Please note that the reception is open from 06:30 until 00:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 73 reviews
Cleanliness: 4.3
Service: 7.8
Location: 7.3
Room Quality: 4.8
Amenities: 5.8
Value for Money: 6.8
Food and Beverage: 6.3
Overall Experience: 6.5
R
Rad solo_traveller de
8
2026-04-14 via Nuitee
L
Liane solo_traveller de
4
Cons:

Das Zimmer war verraucht obwohl Rauchverbot im Hotel galt.

2026-04-11 via Nuitee
U
Ulrike family_with_children de
8
2026-04-04 via Nuitee
E
Edgar couple de
4
2026-04-02 via Nuitee
F
Florian couple de
8
Es war sehr angenehm
Pros:

Zentrale Lage sowie das Parken direkt vor dem Gebäude war perfekt.

Cons:

Die Luft war ein wenig Stickig (Flur zu den Zimmern)

2026-03-29 via Nuitee
L
Leo solo_traveller dk
4
2026-03-27 via Nuitee
M
Menghini Mikele extended_group it
9
Ottima soluzione per sosta lungo l'autostrada
2026-03-09 via Nuitee
J
Josephine solo_traveller de
1
Dauerhaft keine Heizung und warmes Wasser!
Pros:

Das Personal war sehr bemüht eine Lösung zu finden, aber leider wurde ich den gesamten Aufenthalt über vertröstet. Ich habe täglich frische Handtücher erhalten.

Cons:

Ich wurde erst bei der Ankunft darüber informiert, dass die Heizungsanlage seit Tagen ausgefallen war. Es gab also keine Heizung, sowie kein warmes Wasser. Ich wurde vertröstet, dass „kurzfristig“ Handwerker zur Reparatur erscheinen würden. Diese Aussage wurde mehrfach am Freitag, sowie am Samstag getätigt. Die Heizung/Warmwasser funktionierten meinen gesamten Aufenthalt von Fr-So nicht ein einziges Mal. Meine Anfrage auf Rückerstattung wurde verweigert mit der Aussage, dass es „sofort wieder gehen“ soll.
Ich hatte leider im Voraus bezahlt, sonst hätte ich die Zahlung verweigert. Nun jedoch stellt sich das Hotel taub und beantwortet keine meiner Anfragen und auch keine Anfragen von Booking selbst!
Ich rate dringend davon ab hier zu buchen!

2026-03-05 via Nuitee
M
michael solo_traveller de
7
Sehr leicht zu finden.
Pros:

Lage top.
Freundliches Personal
Schnelle Bearbeitung und auch der Rest gut.

Cons:

Die Ausstattung ist nicht mehr ganz so Zeitgemäß,
Aber für meine Zwecke völlig ausreichend.

2026-01-29 via Nuitee
D
Danny family_with_children de
3
Not good, uncomfortable and incorrectly charged.
Pros:

Breakfast was compensation for screwing up the booking and only having one room instead of the two that we booked. They were friendly and apologetic but didn't fix the booking charges.

Cons:

We booked two rooms for 4 people. They then mistakenly overbooked and only had one of the two rooms for us on arrival. We arrived as booked between 9-10pm so we had no choice but to stay there. Our two teenage young adults had to sleep one on a small couch with a sheet and the other on an improvised mattress on the floor with a sheet. Bad! We were charged TWO rooms although they said they would reduce the booking cost. They didn't.

2026-01-20 via Nuitee
S
Sonja couple de
9
Wir würden es sofort wieder buchen, wenn wir auf der Durchreise sind!
Pros:

Unheimlich freundliche Mitarbeiter, alles war sehr sauber und das Bett war wahnsinnig bequem. Das Frühstück war sehr reichhaltig und lecker. Unsere Erwartungen wurden in jeglicher Hinsicht übertroffen.

2026-01-18 via Nuitee
C
Christian couple de
7
2026-01-15 via Nuitee
K
Karola solo_traveller de
6
2025-12-15 via Nuitee
G
Gero solo_traveller de
7
Ok
Pros:

Very central.

Cons:

Rather old interior.

2025-12-07 via Nuitee
S
Stefan solo_traveller fr
7
2025-11-28 via Nuitee
M
Miroslav solo_traveller de
5
Ich habe ein Zimmer zum übernachten gebraucht dafür war das in Ordnung. Konnte gut schlafen und es war wichtig.
Pros:

Es gab kostenlose Parkplätze. Zimmer war ruhig, obwohl in der Nähe vom Bahnhof gelegen

2025-11-25 via Nuitee
I
Ingo solo_traveller de
6
Kurzfristig geplante Übernschtung in verkehrsgünstiger Lage.
Pros:

Frühstück war gut bürgerlich,Bedienung sehr höflich.

2025-11-06 via Nuitee
D
Dr Cecil Dean family_with_children de
10
2025-11-02 via Nuitee
K
Kimon solo_traveller de
4
2025-10-30 via Nuitee
B
Belinda solo_traveller de
7
2025-10-20 via Nuitee