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Luxury Amenities
Indulge in relaxation with a sauna, 24-hour fitness center, and complimentary Wi-Fi. Enjoy convenient perks like concierge services and room service.
Delicious Dining Options
Savor a meal at the on-site restaurant or opt for room service. Don't miss out on the daily buffet breakfast for a delightful start to your day.
Prime Location
Located in Katra's historical district, The Grand Sharan offers easy access to popular attractions like Raghunath Temple and Vaishno Devi Mandir Temple. Book now for an unforgettable stay!
Pets not allowed
Property confirms they are implementing guest safety measures
Guest accommodation is sealed after cleaning
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Pets not allowed
Property confirms they are implementing guest safety measures
Guest accommodation is sealed after cleaning
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Temperature checks are available to guests
Food service has been amended for enhanced safety
Property is cleaned with disinfectant
Property follows sanitization practices of Operational Recommendations for Hotels (FHRAI - India)
Social distancing measures are in place
Professional property host/manager
Protective clothing is available to guests
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Shield between guests and staff in main contact areas
Masks are compulsory at the property
Good:
1. Distance from the railway station.
2. Free pick-up and drop services from the railway station and Katra helipad.
3.The room service staff were professional and quick.
Bad:
1. Hot water issue: The geyser works only for a limited supply of hot water, which is not sufficient for bathing.
2.The reception and restaurant staff were not welcoming.
3. Limited/repetitive food options in the buffet.
4. Frequent electricity disconnections: It happens around 7-8 times a day.
It wasn't even three star though it is promoted as four star and rates charged accordingly. Location off the main road and far from bus stand or Baan Ganga from where the yantra begins.
Room wasn't clean and had to request to get it cleaned and the welcome drink served was terrible and served in not so clean glasses. Room didn't have 42 inch tv as mentioned in property details and instead it was 24 inch. Room faced a slum dwelling which was another negative.
No or almost zero room service except for toiletries / essentials. No fridge inside room or water / ice dispenser in common location for ice cubes and it was very hot and had to drink hot water from plastic bottles which we had purchased from market. Request for ice cubes was told will take two hours and was never sent despite two requests!!
Staff especially at reception was not so welcoming. Any request for drop off or any room service will get a plain answer/ will take time or car is already gone for drop off and will take time though managed to get drop off couple of times after some wait.
Will never stay again or recommend this property.
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