Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Lift / Elevator
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and beautiful
Cons:
Small rooms
No breakfast
Noise from outside

Categories

Cleanliness
9.48
Some reviews mention that room cleanliness could be improved, specifically regarding window cleaning and bathroom corners.
Service
10
The staff is frequently praised for being friendly and helpful.
Location
10
Most reviews highlight the hotel as being centrally located and convenient.
Room Quality
9.48
Several reviews mention that rooms are small and some have issues like noise and comfort of beds.
Amenities
9.98
Amenities reported as basic with some suggestions for improvement, such as adding bathrobes.
Value for Money
9.98
General sentiment leans positive, aligned with overall prices and value.
Food and Beverage
9.48
Some reviews indicate the lack of breakfast could be a drawback.
Overall Experience
10
Overall experience is positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:42

Property Description

Central Location in Hanoi
Located in the heart of Hanoi, Alisa Hotel & Spa offers 4-star accommodation near major attractions such as Thang Long Water Puppet Theater and Hoan Kiem Lake.

Luxurious Amenities
Guests can indulge in the hotel's hot tub, enjoy delicious meals at the on-site restaurant, and benefit from services like a 24-hour front desk, airport transfers, and free WiFi throughout the property.

Comfortable Rooms
Each room at Alisa Hotel & Spa is equipped with modern amenities including air conditioning, a flat-screen TV, and a private bathroom with free toiletries. The cozy bedding and seating area ensure a relaxing stay for all guests.

Experience the best of Hanoi at Alisa Hotel & Spa. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.8
Based on 1294 reviews
Cleanliness: 9.48
Service: 10
Location: 10
Room Quality: 9.48
Amenities: 9.98
Value for Money: 9.98
Food and Beverage: 9.48
Overall Experience: 10
M
Matteo1985 • couple • it
7
Pros:

Buona la posizione, letto comodo e bel bagno

Cons:

Insonorizzazione fella camera assente, si sentiva veramente tutto quello che succedeva in hotel.

2026-11-06 • via Nuitee
T
Teagan • family_with_children • nz
10
Pros:

Lovely helpful staff, great that we could get massage in our room to make it more comfy for mum and baby. Great location, walking distance to lots but not a noisy street.

2026-11-02 • via Nuitee
M
Mark • couple • gb
9
A lovely base to explore Hanoi
Pros:

Great budget hotel, in a perfect location.

2026-11-02 • via Nuitee
J
Joelrozen • solo_traveller • co
10
2026-11-01 • via Nuitee
J
Joelrozen • solo_traveller • co
10
2026-11-01 • via Nuitee
Y
Yee An • family_with_children • sg
8
2026-10-31 • via Nuitee
B
Bảo Cường • solo_traveller • vn
7
2026-10-28 • via Nuitee
H
Hannah8.13 • couple • au
9
Great location, friendly staff, good nights sleep
Pros:

Location was great, staff were very helpful and friendly, and the bed was comfy.

Cons:

Bathroom was on the right side, shower tile slippery but we picked a budget room and it was all fine for us.

2026-10-25 • via Nuitee
M
Mika • couple • de
10
2026-10-17 • via Nuitee
I
Irena • solo_traveller • lt
6
nebloga
Pros:

Nebuvo pusryčių, tai sudarė sunkumų

Cons:

Žadėjo pasiimti iš oro uosto, bet taip ir nesulaukiau vairuotojo, iškilo nepasitikėjimas,

2026-10-13 • via Nuitee
D
Dieu • extended_group • vn
10
2026-10-13 • via Nuitee
O
oscar • extended_group • au
8
2026-10-12 • via Nuitee
R
riolen • couple • ph
10
2026-09-19 • via Nuitee
R
riolen • couple • ph
10
2026-09-19 • via Nuitee
L
Lorraine • solo_traveller • au
7
Budget stay in Hanoi. Friendly staff and very clean
Pros:

Clean and fiendly budget hotel

Cons:

Not near any good restaurants

2026-09-15 • via Nuitee
H
Hazem • extended_group • my
10
Pros:

Very clean and spacious

2026-09-12 • via Nuitee
Q
Quang Minh • family_with_children • vn
8
2026-09-12 • via Nuitee
L
Liam • extended_group • gb
9
2026-09-10 • via Nuitee
N
Ngoc • couple • vn
10
2026-09-01 • via Nuitee
C
CHENG • couple • cn
5
2026-08-27 • via Nuitee