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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Family rooms
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Shuttle service (additional charge)
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Concierge service
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Public transport tickets
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Cooking class
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Health or beauty spa nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Central Location in Hanoi
Located in the heart of Hanoi, Alisa Hotel & Spa offers 4-star accommodation near major attractions such as Thang Long Water Puppet Theater and Hoan Kiem Lake.
Luxurious Amenities
Guests can indulge in the hotel's hot tub, enjoy delicious meals at the on-site restaurant, and benefit from services like a 24-hour front desk, airport transfers, and free WiFi throughout the property.
Comfortable Rooms
Each room at Alisa Hotel & Spa is equipped with modern amenities including air conditioning, a flat-screen TV, and a private bathroom with free toiletries. The cozy bedding and seating area ensure a relaxing stay for all guests.
Experience the best of Hanoi at Alisa Hotel & Spa. Book your stay now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
People 7 years old and over stay for VND 250,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Nhân viên nhiệt tình thân thiện
La localizacion es perfecta y el personal super amable.
La habitacion, por estar en pleno centro antiguo, puede ser un poco ruidosa pero no llega a ser molesta para descansar.
Close to the centre, easy walk to the lake.
The room didn't have a window, which wasn't mentioned in the hotel details. The Superior rooms are at the rear of the building against another property, so there is no window except on the top floors. This should have been made clear at the time of booking.
The staff helped to arrange us a taxi to the airport at a reasonable price and held our luggage safely.
Không gian nhỏ nhưng ngăn nắp, bố trí hợp lý
Ga giường bị mốc xanh lấm tấm (phòng 604)
The hotel is really well placed in the Old Quarter and very close to the walking streets. Great location. It's a small hotel which suits us really well. Lots of restaurants nearby. Really helpful and friendly reception staff. The man on our first night had heaps of great recommendations for places to visit and marked them out on a map for us. We had a really pleasant stay.
One of the two rooms we booked didn't have a window. It meant the room was very quiet and dark in the mornings, which might be great for those wanting a good sleep, but I missed the natural light.
Die Lage ist optimal um die Altstadt zu besichtigen. Der Hoan Kiem See ist in guten 6 Minuten Fußweg zu erreichen. Der Westlake und das Regierungsviertel sind auch nicht weit entfernt. Das Hotel habe ich bereits letztes Jahr gebucht und war mit Zimmer und den sehr freundlichen und hilfsbereiten Personal zufrieden. Ich komme bestimmt wieder und bedanke mich vielmals!
Sauberkeit, Lage und sehr Gastfreundlich
The location is great
Very small hotel, the massage room is also an store room. Felt a bit unprofessional
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