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Stunning Views from Terrace and Garden
Enjoy breathtaking views while sipping your morning coffee or unwinding in the evening.
Dining Options Galore
Indulge in delicious meals at the on-site restaurant, coffee shop, or with 24-hour room service.
Convenient Amenities and Services
Benefit from complimentary breakfast, Wi-Fi, newspapers, and 24-hour front desk for a stress-free stay.
Experience comfort and convenience at Residence Yipene. Book now for an unforgettable stay in Ouagadougou.
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Guests are provided with free hand sanitizer
Staff wears personal protective equipment
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Guests are provided with free hand sanitizer
Staff wears personal protective equipment
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Dear Management
On April 17, 2025, through your online booking link, I made a reservation and paid with my Mastercard for a hotel room at Residence Yipene in Ouagadougou, Burkina Faso from April April 28 - May 4, 2025.
Upon arrival in Burkina Faso, I was shocked that there was no such a hotel as advertised on booking site. The building was not in use. I had to make other arrangements for my stay.
I am therefore requesting a full refund of my paid reservation in the amount of 208,26 €
Please see the transaction information below. I hope to hear back from you as soon as possible.
Regards.
Emile Sam-Peal
Bon séjour
unterkunft lag 5 km entfernt vom ort, der auf der karte von ouagadougou angezeigt wurde. die schuld hierfür wurde expedia zugeschanzt. die hotelmanagerin war total überrascht, muss aber eigentlich längst bekannt gewesen sein, weil meine buchung schon monate zurück lag und die angeblich optimale lage der grund für die wahl des hotels gewesen war.
zimmer war schoen gross und ruhig, aber es gab eine ratte im zimmer. ausserdem war die balkontuer nicht abschliessbar (schloss ausgebaut). am morgen, als ich duschen wollte, gab es kein wasser.
das fruehstueck war bescheiden, das bescheidenste, das ich innerhalb der letzten zehn tage bekam.
aufgrund von protesten, nicht nur von mir, wurde ich - sehr positiv ohne aufzahlung - in ein stadtnaeheres hotel transferiert. die kosten trug expedia, denen ich bereits das geld ueberwiesen hatte. zur lösung der probleme einiger hotelgäste war der lokale manager von expedia eigens ins hotel gekommen.
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