Kanasha Islami

Hotels
6.6 (7 reviews)
Jl. Dolok Sanggul No.8 , Medan , id

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Non-smoking throughout
24-hour security
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Clean
Location
Cons:
Staff late reply
Couple restriction

Categories

Cleanliness
7.81
The review mentioned that the hotel was clean.
Service
5.28
The review highlighted issues with long response times and staff being unresponsive.
Location
8.32
The location was positively mentioned.
Room Quality
6.27
Standard quality for this hotel tier.
Amenities
6.3
Standard quality for this hotel tier.
Value for Money
6.26
Standard quality for this hotel tier.
Food and Beverage
6.31
Standard quality for this hotel tier.
Overall Experience
6.28
Mixed feelings due to the couple restriction and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 10:57

Property Description

Central Location: Explore the vibrant city of Medan with ease, as Kanasha Hotel Medan is conveniently located near popular attractions such as Maimun Palace and Medan Grand Mosque.

Comfortable Rooms: Relax in our air-conditioned rooms, each equipped with modern amenities like a flat-screen TV and free WiFi.

Convenient Services: Enjoy a hassle-free stay with our 24-hour front desk, room service, and on-site restaurant offering delicious meals.

Experience comfort and convenience at Kanasha Hotel Medan. Book your stay now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.6
Based on 7 reviews
Cleanliness: 7.81
Service: 5.28
Location: 8.32
Room Quality: 6.27
Amenities: 6.3
Value for Money: 6.26
Food and Beverage: 6.31
Overall Experience: 6.28
A
Amelia • family_with_children • id
7
2026-01-02 • via Nuitee
E
Emanuele • couple • it
1
Hotels against unmarried couples
Cons:

They refused to let me stay because they only accept married couples with a marriage certificate. This information, not only isn't listed in the Property Policies, but it seems like an absurd request for a hotel that uses an international booking platform like Booking.com. Furthermore, it was difficult to contact the hotel, and their response times to my messages were too long.

2025-09-10 • via Nuitee
M
MIA MAHFODZ • family_with_children • my
7
Pros:

Location

Cons:

Staff late reply, did not check wasap, not elert,

2025-08-31 • via Nuitee
S
Shanmuganathan • family_with_children • my
9
2025-07-25 • via Nuitee
M
Mohd • couple • my
3
I don’t like it
Pros:

Clean

Cons:

A lot to improve

2025-07-06 • via Nuitee
D
Dmytro • couple • cz
6
2025-07-02 • via Nuitee
F
Franziska
8
Quiet and comfortable
Pros:

I found the Hotel quite good , clean enough, staff tries to be helpful and very friendly but sometimes it is hard to communicate (some staff speak good enough English).The aircon was super quiet and worked well, shower was great and TV had some English Chanels for News,et. But I did not find the room as nice as in the pictures (older looking) but staff let us move rooms no problem.as i said they do try to accommodate.
I found it quiet and relaxing. But quiet dependa also on Other Guests.
Mosque and Maimun Palace nearby.
Breakfast is Indonesian style so if you like Noodles or curry and rice in the Morning there is enough to eat.They also have toast and fruit(we didnt see fruit on 2nd day)
All in all it was good .Generally I found it a bit too expensive for what they offer, but I do not know how other places in Medan compare.
I would stay here again!

2018-11-03 • via Nuitee