Holiday Inn Express - Yerevan by IHG

Hotels
Holiday Inn Express
9.2 (1885 reviews)
Buzand 97/2 , Yerevan , am

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable
Excellent breakfast variety
Helpful staff
Cons:
Room size
Air conditioning issues
Price concerns

Categories

Cleanliness
8.58
Some guests mentioned that the hotel was clean, but issues like stuffiness in the room were reported.
Service
9.99
Guests highlighted excellent service, especially at the front desk, where staff were helpful and attentive.
Location
9.59
Multiple reviews praised the ideal location of the hotel, close to attractions and in a vibrant area.
Room Quality
8.54
Rooms were noted as clean and comfortable, but some guests felt they were small or had issues like lack of wardrobe space.
Amenities
9.07
The hotel provided key amenities but there were some complaints about room facilities.
Value for Money
8.53
Some guests felt that the price was high for the room quality and amenities offered.
Food and Beverage
9.58
Breakfast received positive remarks for variety and quality.
Overall Experience
9.75
Overall, guests had a positive experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:27

Property Description

Central Location and Stunning Views

Located less than 1 km from Republic Square, Holiday Inn Express - Yerevan offers a prime spot in the heart of Yerevan. Some rooms boast breathtaking city views, providing the perfect backdrop for your stay.

Comfort and Convenience

Each room is thoughtfully equipped with a seating area, flat-screen TV, and a cozy desk. The air-conditioned units feature modern amenities like an electric kettle and a mini-fridge. The private bathrooms come stocked with complimentary toiletries and plush slippers.

Delicious Dining and Business Facilities

Start your day with a delicious breakfast spread, including continental and buffet options, at the on-site restaurant. For business travelers, take advantage of the well-equipped business center. With multilingual staff and newspapers available, your needs are always catered to at Holiday Inn Express - Yerevan.

Ready to experience comfort and convenience in the heart of Yerevan? Book your stay now at Holiday Inn Express - Yerevan.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EVN

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1885 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.75
A
Aislu solo_traveller kz
10
2026-07-10 via Nuitee
G
Goda solo_traveller be
10
Pros:

Staff was very professional and kind. Location great, quality and breakfast very good.

2026-07-08 via Nuitee
E
Elena family_with_children ru
10
Pros:

Удобное месторасположение, вкусные завтраки, очень дружелюбный персонал

Cons:

Все понравилось

2026-07-07 via Nuitee
K
Kimberley solo_traveller gb
10
Great hotel and perfect location.
Pros:

Hotel was very clean and tidy and staff were friendly and helpful. Great location for exploring. It had everything that I needed

Cons:

The breakfast was chaos, no where to sit and very little choice for me.

2026-07-07 via Nuitee
P
Petr solo_traveller ru
9
Прекрасный отель с маленькими, но уютными номерами. Хорошее расположение. Очень отзывчивый персонал. Однозначно рекоменд
Pros:

Буквально всё

2026-07-07 via Nuitee
L
Lord Nikon solo_traveller ge
10
2026-07-07 via Nuitee
A
ARSEN couple am
10
2026-07-06 via Nuitee
M
Mikhail solo_traveller am
10
2026-07-06 via Nuitee
R
Roman solo_traveller ru
9
2026-07-06 via Nuitee
L
Lynn couple ae
10
SUPERB PLACE
Pros:

In the heart on the city

Cons:

NA

2026-07-06 via Nuitee
G
Gonzalo solo_traveller ar
5
Expensive given what it offers
Pros:

The maid noticed I had left some clothes in the room when I was checking out and she immediately told me about it.

Cons:

Quite basic for its cost. Room does not have a wardrobe, chair is very uncomfotable and, even worse, not at all ergonomic. instead of a proper desk there is a very small table, the pen in the room was not working!

2026-07-06 via Nuitee
T
THOMAS couple qa
10
2026-07-06 via Nuitee
E
Elena family_with_children ru
8
2026-07-06 via Nuitee
P
PAVEL couple kz
8
2026-07-05 via Nuitee
Z
Zimmer couple hk
3
Pros:

location

Cons:

My wife left her earrings in the room. We know for sure that they were in the room. Management tried to help, but we could not get them back.

2026-07-05 via Nuitee
A
Aliaksandr family_with_children by
10
Pros:

Отличная гостиница, в отличном месте, с отличным персоналом

2026-07-05 via Nuitee
L
Lopatina solo_traveller ru
10
Pros:

Потрясающая локация , все очень рядом , центр и при этом тихо. Очень чисто. В номере все есть, интернет прекрасный , работала без проблем . Персонал очень гостеприимный - отдельное спасибо администратору Микаэлю, очень помог со всем!

2026-07-05 via Nuitee
S
Satenova family_with_children kz
10
В целом отдых получился отличным. Спасибо команде отеля за гостеприимство — хотелось бы лишь, чтобы пожелания гостей по
Pros:

В целом мы остались очень довольны проживанием в Holiday Inn и с удовольствием можем рекомендовать этот отель.
Особенно понравилось, что после обращения менеджер быстро решил вопрос с размещением и переселил нас в соседние номера. В качестве извинения нам также принесли в номер фрукты — это был очень приятный жест и показатель хорошего отношения к гостям.
Отдельно хочется отметить заботу при выезде: так как мы уезжали поздно ночью, нам подготовили ланч-боксы в дорогу. Это было очень кстати.
Завтраки тоже оставили хорошее впечатление. Они проходят с 7:00 до 11:00 каждый день, что очень удобно. Выбор блюд не самый большой, но всё свежее и вкусное, голодным никто не останется.
Особую благодарность хочется выразить сотруднику ресепшен Микаэлю. Он был очень внимательным и отзывчивым: рекомендовал хорошие рестораны, подсказывал, что посмотреть в городе, объяснял, как добраться, и помогал с бронированием столиков. Именно такие сотрудники создают атмосферу настоящего гостеприимства.

Cons:

За месяц до приезда я связалась с менеджером и попросила предоставить смежные номера, так как мы путешествовали с несовершеннолетними детьми. Мне ответили, что почти наверняка смогут выполнить эту просьбу. Однако, когда мы приехали около 3 часов ночи, оказалось, что нам подготовили номера в разных частях коридора. После долгой дороги это было очень неудобно. К счастью, на следующий день вопрос оперативно решили, но хотелось бы, чтобы подобные договорённости выполнялись с самого начала.

Также хотелось бы отметить работу девушки на ресепшен, которая оформляла наше заселение. Общение с ней показалось слишком формальным и безэмоциональным. После ночного приезда хотелось бы встретить чуть больше доброжелательности, эмпатии и участия.

2026-07-05 via Nuitee
K
Kiyoshi solo_traveller jp
9
Pros:

The staff's hospitality and assistance were the best part of the stay. The hotel was great and the location was central, situated in front of a nice park.

2026-07-04 via Nuitee
M
Morteza solo_traveller ca
9
2026-07-04 via Nuitee