Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

Hotels
•
Ascend Collection
8.8 (742 reviews)
100 Marsden St , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Outdated furniture
Limited breakfast options

Categories

Cleanliness
9.13
Rooms were very clean and well presented.
Service
9.6
Staff were friendly, helpful, and accommodating.
Location
9.64
Great location close to shops and public transport.
Room Quality
8.59
Rooms were comfortable; some felt outdated.
Amenities
8.62
Basic amenities provided; lacked water bottles after first day.
Value for Money
8.08
Room felt basic for the price; overall value could be better.
Food and Beverage
7.63
Breakfast options were poor and not value for money.
Overall Experience
9.1
Overall, a very pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:01

Property Description

Luxurious Accommodation

The rooms at Holiday Inn & Suites - Parramatta Marsden Street offer marble floors, spacious living areas, well-equipped kitchenettes, and modern amenities, all complemented by stylish Art Deco-inspired furnishings.

Convenient Location

Located in the heart of Parramatta, the hotel is within walking distance to a variety of dining options, nightlife venues, and entertainment hotspots. Additionally, it is close to major attractions such as Westfield Parramatta shopping centre, Parramatta Park, and Western Sydney Stadium.

Easy Access to City Attractions

With its proximity to Sydney CBD and key venues like ANZ Stadium, Sydney Showground, and Olympic Park, Holiday Inn & Suites - Parramatta Marsden Street offers a prime location for both leisure and business travelers.

Book your stay now at Holiday Inn & Suites - Parramatta Marsden Street for a memorable and convenient experience!

Important information:

Reception working hours:
Monday to Thursday : 09:00 AM-09:00 PM
Friday to Saturday: 07:00 AM-11:00 PM
Sunday: 09:00 AM-06:00 PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for AUD 50 per person per night when using an existing bed.
    People 13 years old and over stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs AUD 25 per day.

Location

Guest Reviews

8.8
Based on 742 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 9.1
J
Janice • couple • au
8
Looking forward coming back when I visit Sydney next, Thanks team for the exceptional service👍
Pros:

Staffs are very accommodating and approachable, my room were clean and tidy. Usually whenever I stayed at any hotel, I always experience the bed bugs but with you guys, i slept really well and didnt have the itchy feeling and didnt get any headache which was unusual for me.. It was very comfortable night. I think it was the pillow but overall, it was a great stay! Thank you, team!

Cons:

Minor only, they dont have full breakfast service and also the room that i was in, its adjacent to the other room.. nothing really major issue but I just cant get out in my head that there is a room next to me and it will open for some reason whilst I am sleeping😅

There is no other amenities like face wash or a hotel toothpaste, not sure if the hotel thing has changed but back in the days they supplied those. Not a big deal but they offered me additional hand towel. Thanks, housekeeping!

Oh, and the shower bath, its too high for me, I think its not ideal for short people as its really take an effort to step or hop on the bath and very scary if you dont hold yourself well you may slip up. So be very careful..

And the phone in my room wasnt working but I am not fuzzy but for some maybe its an issue considering the rate per night.

And no reception after 10pm, i find i feel more safe if the reception is open especially if you come back from a night out at night. It could be just me.

2026-02-14 • via Nuitee
S
steve • solo_traveller • au
8
Neat and clean. Staff very friendly
Pros:

Convenient for my function

Cons:

Car park is tight. I’ve got a fairly large work Ute but was ok

2026-02-12 • via Nuitee
L
Leeanne • solo_traveller • au
9
2026-02-12 • via Nuitee
L
Liam • couple • au
8
Fancy, clean, friendly stay.
Pros:

The staff were exceptional. The facilities were immaculate and the price is excellent.

Cons:

Aircon wasn’t cold enough and made a hissing sound when used for over 10 minutes
Location is exposed to traffic noise at times.
Otherwise amazing stay.

2026-02-10 • via Nuitee
P
Praise • solo_traveller • au
10
I had a great time here overall and I will definitely come back
Pros:

It’s very clean and it has a nice design too

Cons:

It needs warmer beddings

2026-02-09 • via Nuitee
M
Mia • couple • au
4
Cons:

The TV it's not working good even the sound not working, the air-conditioning not working i was sweating all night
There is no ropes or extra towels in the room
It's not even worth 10$ a night
Never again

2026-02-08 • via Nuitee
S
Suresha • family_with_children • au
8
Good location and not better for long stay
Pros:

Location and unit we stayed.

Cons:

Bathroom shower was leaking water outside & reported it. We felt the tariff is expensive for the amenities. No swimming pool and not much facilities. We didn’t try their buffet breakfast so no comments

2026-01-31 • via Nuitee
D
Dinesh • couple • au
9
2026-01-30 • via Nuitee
D
Dinesh • couple • au
9
2026-01-30 • via Nuitee
E
Electron01 • family_with_children • au
10
Great stay
Pros:

Really nice place

Cons:

Tight parking

2026-01-30 • via Nuitee
B
Brodie • family_with_children • au
10
2026-01-29 • via Nuitee
C
Cindy • extended_group • au
9
2026-01-29 • via Nuitee
M
Marara • couple • nz
10
2026-01-22 • via Nuitee
K
Kerry • couple • au
10
Very welcoming reception, most comfortable, clean and stylish. A very pleasant stay.
2026-01-21 • via Nuitee
Y
YING • family_with_children • au
10
Pros:

The room was very clean and spacious, providing a comfortable stay. The staff were exceptionally helpful and friendly, which made the experience even better. The hotel is conveniently located close to a shopping center and a variety of restaurants, making everything easily accessible. I would happily stay here again.

2026-01-21 • via Nuitee
R
Robert • family_with_children • au
9
A great place if all you need is a place to sleep and shower
Pros:

The bathroom was really nice, above expectation

Cons:

The breakfast option was terrible. Zero value for money

2026-01-21 • via Nuitee
A
Alwin • family_with_children • au
10
2026-01-20 • via Nuitee
B
Brett • solo_traveller • au
10
2026-01-20 • via Nuitee
J
Jack • solo_traveller • au
6
Hotel is nice enough, I'd rate 3 star hotel (room, ammenities, etc).
2026-01-20 • via Nuitee
B
Ben • couple • au
10
2026-01-20 • via Nuitee