SpringHill Suites by Marriott New York Manhattan/Times Square South

Hotels
•
SpringHill Suites
8.3 (9302 reviews)
338 West 36th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited food options
Small rooms

Categories

Cleanliness
7.69
Mixed reviews about cleanliness, with some mentions of noise and small room issues.
Service
9.16
Multiple comments praising the friendly and helpful staff.
Location
9.7
Consistently noted as a perfect location for accessing various attractions.
Room Quality
7.65
Rooms were described as small and sometimes noisy, affecting the comfort.
Amenities
7.68
Some comments indicate limited amenities like elevator issues and basic breakfast options.
Value for Money
8.14
Some reviews mention the cost is high but acceptable considering location and service.
Food and Beverage
7.69
Breakfast options were seen as limited and could be improved.
Overall Experience
8.66
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Prime Location in Hell's Kitchen
Located in the vibrant Hell's Kitchen district, SpringHill Suites New York Manhattan/Times Square South offers easy access to top attractions like Macy's and Madison Square Garden.

Delicious Dining Options
Guests can start their day with a continental or buffet breakfast and indulge in American cuisine at the on-site restaurant, ensuring a satisfying culinary experience throughout their stay.

Convenient Amenities
With a fitness centre and a 24-hour front desk, guests can stay active and have their needs met at any time during their visit. Plus, being just a short distance from Times Square and Bryant Park, the hotel provides the perfect base for exploring the city.

Book your stay at SpringHill Suites Times Square now for an unforgettable New York experience!

Important information:

Please note that for Guest who stay more than 3 nights, a housekeeping service is offered for free on 3d day.

To ensure your package is properly received, stored and delivered, please ensure all items sent to the hotel are addressed to the primary guest whose name is on the hotel reservation. All guest packages are charged a $10 package handling fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.3
Based on 9302 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
R
Rotem • extended_group • il
8
Pros:

מיקום מרכזי וצוות מעולה! ארוחת בוקר קטנה טובה

Cons:

חדרים קצת קטנים

2026-03-14 • via Nuitee
S
stefanelli • extended_group • ch
9
Pros:

Posizione top, camere ben organizzate, letto comodissimo.

Cons:

L’unica pecca la mancanza di un armadio per poter disfare le valigie specie sui soggiorni lunghi.

2026-03-14 • via Nuitee
C
Carlota • couple • es
10
2026-03-13 • via Nuitee
K
Kari Sainio • solo_traveller • fi
10
2026-03-13 • via Nuitee
M
Mathilde • couple • be
9
Très bon hôtel, chouette localisation
Pros:

Chouette hôtel, proche de toutes commodités.
Chambres supers, spacieuses et propres.
Salle de bain correcte.
Petites déjeuners avec beaucoup de choix.

2026-03-13 • via Nuitee
L
Laura • couple • es
10
100% recomendable
2026-03-13 • via Nuitee
T
TyArria • extended_group • us
7
2026-03-13 • via Nuitee
M
Mary • couple • us
10
Excelente lugar
Pros:

Su servicio en todas las áreas

Cons:

Los fumadores en la entrada no es agradable

2026-03-13 • via Nuitee
C
carlo • couple • us
10
2026-03-13 • via Nuitee
M
MARIA • couple • co
10
Perfect place
Pros:

Everything was perfect, people was so kind, clean place, great breakfast, I LOVED IT

Cons:

Crowds for breakfast and elevators

2026-03-13 • via Nuitee
L
Luis • family_with_children • us
10
Nice Hotel
Pros:

The location, subway was a 2 mins walk away, Times Square was 10-15 mins away

Cons:

N/A

2026-03-12 • via Nuitee
O
oliwia • couple • gb
10
2026-03-12 • via Nuitee
D
Deanna • family_with_children • gb
6
Great location and clean rooms.
Pros:

The room was clean, and the location is ideal, with easy transport links including the subway and buses.

Cons:

The breakfast experience was very disappointing. We found hair in the orange juice and scrambled eggs. The selection was limited and unappealing, and much of the food appeared dry, as if it had been prepared the day before. The cutlery was also flimsy.

The rooms themselves were clean, but the window view was not great, which was a letdown.

2026-03-12 • via Nuitee
F
Francesca • couple • it
8
2026-03-12 • via Nuitee
G
Gallo • couple • it
10
2026-03-12 • via Nuitee
S
Sumeet • couple • in
8
2026-03-11 • via Nuitee
H
Hans-Peter • family_with_children • de
8
Insgesamt empfehlenswert!
Pros:

Gut: Das Hotel ist ideal gelegen. Das Personal ist sehr freundlich und hilfsbereit. Die Auswahl beim Frühstück ist vollkommen ausreichend. Unser Zimmer war geräumig und sauber. Insgesamt eine sehr lockere und ungezwungene Atmosphäre.

Cons:

Weniger gut: Nur ein schmaler Schrank, keine Kleiderhaken und kaum Ablagemöglichkeiten im Zimmer. Wir waren eine ganze Woche dort und mussten aus dem Koffer leben.

2026-03-11 • via Nuitee
J
Jhonatan • couple • us
10
2026-03-11 • via Nuitee
M
Mohamed Lamine • solo_traveller • dz
7
2026-03-11 • via Nuitee
E
elça • couple • br
10
Hotel com ótimas acomodações, bem localizado, com equipe muito atenciosa e café gostoso!
Pros:

Equipe maravilhosa, muito atenciosa, hotel com ótima localização! Quarto amplo e silencioso, café da manhã gostoso!

2026-03-11 • via Nuitee