SpringHill Suites by Marriott New York Manhattan/Times Square South

Hotels
•
SpringHill Suites
8.3 (10515 reviews)
338 West 36th Street , New York , us
+1 212-373-5885

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited food options
Small rooms

Categories

Cleanliness
7.69
Mixed reviews about cleanliness, with some mentions of noise and small room issues.
Service
9.16
Multiple comments praising the friendly and helpful staff.
Location
9.7
Consistently noted as a perfect location for accessing various attractions.
Room Quality
7.65
Rooms were described as small and sometimes noisy, affecting the comfort.
Amenities
7.68
Some comments indicate limited amenities like elevator issues and basic breakfast options.
Value for Money
8.14
Some reviews mention the cost is high but acceptable considering location and service.
Food and Beverage
7.69
Breakfast options were seen as limited and could be improved.
Overall Experience
8.66
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Prime Location in Hell's Kitchen
Located in the vibrant Hell's Kitchen district, SpringHill Suites New York Manhattan/Times Square South offers easy access to top attractions like Macy's and Madison Square Garden.

Delicious Dining Options
Guests can start their day with a continental or buffet breakfast and indulge in American cuisine at the on-site restaurant, ensuring a satisfying culinary experience throughout their stay.

Convenient Amenities
With a fitness centre and a 24-hour front desk, guests can stay active and have their needs met at any time during their visit. Plus, being just a short distance from Times Square and Bryant Park, the hotel provides the perfect base for exploring the city.

Book your stay at SpringHill Suites Times Square now for an unforgettable New York experience!

Important information:

Please note that for Guest who stay more than 3 nights, a housekeeping service is offered for free on 3d day.

To ensure your package is properly received, stored and delivered, please ensure all items sent to the hotel are addressed to the primary guest whose name is on the hotel reservation. All guest packages are charged a $10 package handling fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 10515 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
Z
ZTamas • solo_traveller • hu
8
Good location, value for money price
Pros:

Location and value for money ratio was excellent. The staff was friendly and helpful.
The size of the room was good and very quiet.

Cons:

The AC in the room was very noisy but could be switched off and the temparature in the room was still good. The breakfast place and the elevators were sometimes very busy but manageable.

2026-08-16 • via Nuitee
J
Johnny • couple • us
9
2026-08-15 • via Nuitee
A
Alexandre • extended_group • ca
9
2026-08-15 • via Nuitee
Z
Zsombor • solo_traveller • hu
8
2026-08-15 • via Nuitee
P
PrzemekSzam • solo_traveller • pl
7
Było ok!
Pros:

Super lokalizacja! Świetne miejsce na całodzienne zwiedzanie. Codzienne sprzątanie pokoju.

Cons:

- jeśli jesteś eurpopejczykiem to śniadania dla Ciebie będą sporym negatywnym zaskoczeniem. Typowe amerykańskie śniadanie hotelowe.
- długo czeka się na windy
- głośno działająca klimatyzacja, ale skutecza

2026-08-15 • via Nuitee
D
Damiano • couple • it
7
Tutto sommato positivo
Pros:

Posizione, staff

Cons:

Non puliscono le camere tutti i giorni e la colazione è decisamente un NO

2026-08-15 • via Nuitee
J
Joy • couple • sg
6
2026-08-15 • via Nuitee
C
Carsten • family_with_children • de
8
2026-08-15 • via Nuitee
J
Johnny • couple • us
10
2026-08-15 • via Nuitee
V
valentina • couple • it
9
Pros:

Posizione, staff, pulizia

Cons:

Colazione

2026-08-14 • via Nuitee
M
Maria Teresa • family_with_children • es
9
Perfecta estancia
2026-08-14 • via Nuitee
G
Giacomo • couple • it
8
2026-08-14 • via Nuitee
S
Sabrina • couple • it
9
2026-08-14 • via Nuitee
E
EDURNE • family_with_children • es
9
Pros:

La habitación está bien, espacio necesario y la cama muy cómoda. Valoramos sobre todo la limpieza en la habitación y la ubicación del hotel, cerca de todo. La habitación no es grande pero más que suficiente para estar cómodos, ya que solo estamos para descansar y dormir después de conocer la ciudad.

Cons:

El desayuno está bien, pero viajamos con un menor celíaco y las opciones ofrecidas no son suficientes. Sólo tienen un bagel y un muffins sin gluten, que durante 7 días de desayuno se hace muy repetitivo. El resto de opciones, no nos aseguraban que fueran sin gluten. Había variedad en el desayuno para el resto de personas (tortitas, tacos, otros panes y bollerías, pero para las personas celíacas no. Tampoco en cuanto a platos calientes: salchichas u otras opciones. No obstante, el personal es muy amable en la atención

2026-08-14 • via Nuitee
S
SHINICHI • solo_traveller • jp
9
良かったです。
Pros:

人が良かったです。

Cons:

シャワーの水圧が弱いこと。

2026-08-14 • via Nuitee
M
Markus • solo_traveller • at
7
Pros:

freundliches und zuvorkommendes Personal

Cons:

Frühstück sehr voll, kaum genügend Sitzgelegenheiten

2026-08-14 • via Nuitee
A
AURELIA • extended_group • fr
9
2026-08-13 • via Nuitee
F
Florencia • couple • ar
6
Ubicación muy buena, habitación muy pequeña. Desayuno bien
Pros:

Los lugares en común

Cons:

Muy pequeña la habitación

2026-08-13 • via Nuitee
W
White • couple • nz
3
Cons:

Rooms are small. Air conditioning too loud to sleep. Rooms were not serviced daily. Key cards stopped working twice. Breakfast not fresh.

2026-08-13 • via Nuitee
J
johana • solo_traveller • co
10
Pros:

The location is great, the room is comfortable, and you have everything you need plus a breakfast buffet.

2026-08-13 • via Nuitee