SpringHill Suites by Marriott New York Manhattan/Times Square South

Hotels
•
SpringHill Suites
8.3 (10348 reviews)
338 West 36th Street , New York , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited food options
Small rooms

Categories

Cleanliness
7.69
Mixed reviews about cleanliness, with some mentions of noise and small room issues.
Service
9.16
Multiple comments praising the friendly and helpful staff.
Location
9.7
Consistently noted as a perfect location for accessing various attractions.
Room Quality
7.65
Rooms were described as small and sometimes noisy, affecting the comfort.
Amenities
7.68
Some comments indicate limited amenities like elevator issues and basic breakfast options.
Value for Money
8.14
Some reviews mention the cost is high but acceptable considering location and service.
Food and Beverage
7.69
Breakfast options were seen as limited and could be improved.
Overall Experience
8.66
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Prime Location in Hell's Kitchen
Located in the vibrant Hell's Kitchen district, SpringHill Suites New York Manhattan/Times Square South offers easy access to top attractions like Macy's and Madison Square Garden.

Delicious Dining Options
Guests can start their day with a continental or buffet breakfast and indulge in American cuisine at the on-site restaurant, ensuring a satisfying culinary experience throughout their stay.

Convenient Amenities
With a fitness centre and a 24-hour front desk, guests can stay active and have their needs met at any time during their visit. Plus, being just a short distance from Times Square and Bryant Park, the hotel provides the perfect base for exploring the city.

Book your stay at SpringHill Suites Times Square now for an unforgettable New York experience!

Important information:

Please note that for Guest who stay more than 3 nights, a housekeeping service is offered for free on 3d day.

To ensure your package is properly received, stored and delivered, please ensure all items sent to the hotel are addressed to the primary guest whose name is on the hotel reservation. All guest packages are charged a $10 package handling fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.3
Based on 10348 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
T
Tandra • family_with_children • us
10
Great hotel, friendly staff, clean, comfortable, excellent location!
Pros:

The room was clean and comfortable. Location is amazing!! Great staff, breakfast and happy hour.

Cons:

Pillows

2026-07-25 • via Nuitee
L
Lindsay • family_with_children • gb
10
Very pleasant
Pros:

Attractive, clean, spacious and quaint

Cons:

Nothing

2026-07-25 • via Nuitee
_
_Danijel_ • solo_traveller • hr
8
2026-07-25 • via Nuitee
J
Jiarui • solo_traveller • ca
5
2026-07-25 • via Nuitee
D
David • couple • nl
7
2026-07-25 • via Nuitee
Q
Quinones • couple • us
7
2026-07-25 • via Nuitee
N
Noemi • couple • it
10
Pros:

Tutto davvero ottimo, posizione, colazione e camera molto bella!

2026-07-23 • via Nuitee
M
Martin • family_with_children • de
8
2026-07-23 • via Nuitee
E
Elizabeth • couple • us
10
Great location, cleanliness, excellent service!
Pros:

We had a very positive experience. Love the location and closeness to Madison Square Garden. ALL of the staff made us feel welcome. They were very informative and always provided us with excellent service. Breakfast was great, ample food selection and seating. We will be back!

Cons:

Nothing comes to mind.

2026-07-23 • via Nuitee
J
János • solo_traveller • hu
10
2026-07-23 • via Nuitee
P
Pamela • couple • us
10
Had a great stay
Pros:

Clean Very helpful and friendly staff

2026-07-23 • via Nuitee
D
David • solo_traveller • us
8
2026-07-22 • via Nuitee
B
Beth Oberg • family_with_children • us
9
nice location, helpful and kind staff
Pros:

clean room, great staff. It was a packed weekend but they moved us through fast.

Cons:

bed was a little hard, toilet was running all night. I should have called

2026-07-22 • via Nuitee
M
Maria • couple • at
4
2026-07-22 • via Nuitee
J
Jorge Chuquillanqui • solo_traveller • pe
9
Muy bueno
Pros:

Ubicación

Cons:

Gym básico

2026-07-21 • via Nuitee
J
JIEPING • solo_traveller • us
10
2026-07-21 • via Nuitee
J
Jesus • family_with_children • mx
7
good value in times square area
Pros:

good location. Very small room. Comfortable bed and pillows

Cons:

too crowded

2026-07-21 • via Nuitee
D
Daniela Catalina • couple • mx
10
buena ubicación y comodidad y precio
Pros:

todo muy comodo cama y habitacion y amabilidad

Cons:

nada

2026-07-21 • via Nuitee
A
Aleotti • solo_traveller • it
9
2026-07-20 • via Nuitee
C
Ciaran • couple • gb
7
Good price and location, comfortable stay.
Pros:

Good location, clean.

Cons:

Breakfast was very busy.

2026-07-20 • via Nuitee