SpringHill Suites by Marriott New York Manhattan/Times Square South

Hotels
•
SpringHill Suites
8.3 (9192 reviews)
338 West 36th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited food options
Small rooms

Categories

Cleanliness
7.69
Mixed reviews about cleanliness, with some mentions of noise and small room issues.
Service
9.16
Multiple comments praising the friendly and helpful staff.
Location
9.7
Consistently noted as a perfect location for accessing various attractions.
Room Quality
7.65
Rooms were described as small and sometimes noisy, affecting the comfort.
Amenities
7.68
Some comments indicate limited amenities like elevator issues and basic breakfast options.
Value for Money
8.14
Some reviews mention the cost is high but acceptable considering location and service.
Food and Beverage
7.69
Breakfast options were seen as limited and could be improved.
Overall Experience
8.66
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Prime Location in Hell's Kitchen
Located in the vibrant Hell's Kitchen district, SpringHill Suites New York Manhattan/Times Square South offers easy access to top attractions like Macy's and Madison Square Garden.

Delicious Dining Options
Guests can start their day with a continental or buffet breakfast and indulge in American cuisine at the on-site restaurant, ensuring a satisfying culinary experience throughout their stay.

Convenient Amenities
With a fitness centre and a 24-hour front desk, guests can stay active and have their needs met at any time during their visit. Plus, being just a short distance from Times Square and Bryant Park, the hotel provides the perfect base for exploring the city.

Book your stay at SpringHill Suites Times Square now for an unforgettable New York experience!

Important information:

Please note that for Guest who stay more than 3 nights, a housekeeping service is offered for free on 3d day.

To ensure your package is properly received, stored and delivered, please ensure all items sent to the hotel are addressed to the primary guest whose name is on the hotel reservation. All guest packages are charged a $10 package handling fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.3
Based on 9192 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
M
Monika • family_with_children • pl
6
Pros:

Blisko na Times Square, Na śniadanie spory wybór.

Cons:

Popsuty prysznic, bardzo głośno. Słychać Rury z innych pokoi. Pani nie mogła prawidłowo wystawić faktury, bo niby nie ma takiej opcji jak zmiana Kraju.
Brudno w łazienkach na dole. Produkty na śniadanie średniej jakości.

2026-02-14 • via Nuitee
R
Roháčková • couple • sk
10
The hotel was in a perfect location right in the city center, which made everything easily accessibl
2026-02-14 • via Nuitee
I
Ivor • family_with_children • gb
9
Pros:

Convenient for visiting most places.

2026-02-14 • via Nuitee
I
Ilaria • couple • it
9
2026-02-14 • via Nuitee
E
El viejo rico • couple • us
10
Pros:

I like the location of the property; it is a few blocks away from the arena and Times Square.

2026-02-14 • via Nuitee
D
Dajah • extended_group • us
3
2026-02-14 • via Nuitee
J
Jeremy • couple • us
7
We would stay here again.
Pros:

This is a wonderful location for anything you might wish to do in Manhattan. The breakfast is terrific.

Cons:

The heating was good (we were there in January) but the HVAC was loud when it would automatically cycle on - that woke me up at night a couple of times.

2026-02-13 • via Nuitee
T
Thais • extended_group • cr
7
Buen lugar, muy bien ubicado
Pros:

La ubicación es muy buena, habitaciones limpias y desayuno bastante completo.

Cons:

Me asignaron una habitación muy pequeña, no acorde a las fotos. Teníamos 3 habitaciones y la mía era la más incómoda

2026-02-13 • via Nuitee
E
Eric • family_with_children • fr
8
Pros:

Emplacement + un très grand lit

Cons:

manque de rangement dans la chambre.

2026-02-13 • via Nuitee
M
Marino • couple • es
10
Excelente estancia
Pros:

La amabilidad del personal, el desayuno super completo, instalaciones limpias

Cons:

Nada

2026-02-13 • via Nuitee
S
Salesbram • solo_traveller • br
10
2026-02-13 • via Nuitee
S
sarushi • solo_traveller • il
8
נחמד מאוד חורף קשה וקפוא
Pros:

מלון חמוד מאוד לובי גדול חדר אוכל גדול שירות טוב חדר השינה בסדר הכל טוב

Cons:

בקבלה משקאות קלים וחמים בכל זאת אנשים מגיעים מרחוק טיסה מוניות המתנה בלובי משהוא קל לשתות .תודה על הכל

2026-02-13 • via Nuitee
C
Constanza • couple • cl
10
10/10
Pros:

La atención del personal excelente, las instalaciones y la ubicación inmejorables 🙌🏻

Cons:

Nada, todo perfecto.

2026-02-13 • via Nuitee
T
Tamara • family_with_children • es
6
2026-02-12 • via Nuitee
L
Lewis • solo_traveller • it
10
Great room, great location
Pros:

Superb location, short walk from time square and easy subway access, plus close to Penn Station and Port Authority. Room size was generous for NYC, very comfortable bed, and good facilities in the room including a smart TV with Netflix which is always a bonus in hotels. Decent buffet breakfast too.

Cons:

No complaints at this price point.

2026-02-12 • via Nuitee
P
Palumbo • couple • it
10
Pros:

Tutto perfetto

2026-02-12 • via Nuitee
D
Daniela • couple • cz
10
2026-02-12 • via Nuitee
R
Ramon tomas • family_with_children • es
10
2026-02-12 • via Nuitee
M
Maximilian • couple • de
7
2026-02-11 • via Nuitee
I
Irene • extended_group • gb
8
Clean, super comfy beds. Not much privacy in bathroom.
Pros:

Beds are very comfortable, room was dark at night time, aircon/heating great, rooms very clean, location great for mid town. The staff throughout the hotel are very friendly and professional. The drip coffee at breakfast is lovely. Breakfast is a massive room which feels like an informal canteen - it’s nice and relaxed and you can come and go as you please. Gym was great too.

Cons:

The bathroom in the room is at the foot of the bed and is only separated by a sliding door, which inevitably has gaps at the edges. Hence, it doesn’t provide much privacy, which is a shame as everything else with the hotel is great.

2026-02-11 • via Nuitee