SpringHill Suites by Marriott New York Manhattan/Times Square South

Hotels
•
SpringHill Suites
8.3 (9302 reviews)
338 West 36th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited food options
Small rooms

Categories

Cleanliness
7.69
Mixed reviews about cleanliness, with some mentions of noise and small room issues.
Service
9.16
Multiple comments praising the friendly and helpful staff.
Location
9.7
Consistently noted as a perfect location for accessing various attractions.
Room Quality
7.65
Rooms were described as small and sometimes noisy, affecting the comfort.
Amenities
7.68
Some comments indicate limited amenities like elevator issues and basic breakfast options.
Value for Money
8.14
Some reviews mention the cost is high but acceptable considering location and service.
Food and Beverage
7.69
Breakfast options were seen as limited and could be improved.
Overall Experience
8.66
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Prime Location in Hell's Kitchen
Located in the vibrant Hell's Kitchen district, SpringHill Suites New York Manhattan/Times Square South offers easy access to top attractions like Macy's and Madison Square Garden.

Delicious Dining Options
Guests can start their day with a continental or buffet breakfast and indulge in American cuisine at the on-site restaurant, ensuring a satisfying culinary experience throughout their stay.

Convenient Amenities
With a fitness centre and a 24-hour front desk, guests can stay active and have their needs met at any time during their visit. Plus, being just a short distance from Times Square and Bryant Park, the hotel provides the perfect base for exploring the city.

Book your stay at SpringHill Suites Times Square now for an unforgettable New York experience!

Important information:

Please note that for Guest who stay more than 3 nights, a housekeeping service is offered for free on 3d day.

To ensure your package is properly received, stored and delivered, please ensure all items sent to the hotel are addressed to the primary guest whose name is on the hotel reservation. All guest packages are charged a $10 package handling fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.3
Based on 9302 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
S
Stephen • couple • us
10
2026-04-04 • via Nuitee
O
Ouyo • family_with_children • us
10
Pros:

I liked the hotel generally, great customer care service

Cons:

N/A

2026-04-04 • via Nuitee
R
Rosa • family_with_children • es
3
Mediocre
Cons:

Es muy mediocre. Las fotos engañan.

2026-04-04 • via Nuitee
N
Noemi Maite • solo_traveller • ar
10
Muy buena
Pros:

Desayuno excelente

Cons:

La vista de mi habitacion daba a un patio interno

2026-04-04 • via Nuitee
D
Doskar • family_with_children • at
8
Pros:

Für New York Manhattan sehr gemütliche und gar nicht so kleine Zimmer . Bad war sehr schön und es gab eine große Dusche . Frühstück war , für amerikanische Verhältnisse, in Ordnung.

Cons:

Es gab oft Zuwenig Sitzgelegenheiten beim Frühstück. Man müsste pro Zimmer und pro Tag eine Kaution von 50 Dollar hinterlegen . Also musste ich für 2 Zimmer für 4 Tage 500 Dollar zahlen. Angeblich ist das normal für New York ich finde es übertrieben viel.

2026-04-04 • via Nuitee
L
Luuk • family_with_children • nl
9
Beter kun je niet vinden voor deze prijs
Pros:

De mooie prijs-kwaliteit verhouding tijdens ons verblijf, samen met de locatie en het goede personeel, maakte dit een tophotel voor een citytrip in New York. Wij hadden hier 12 nachten verbleven en ondanks deze duur, bleef het ontbijt niet saai. Dit kan namelijk snel zijn in de VS.

Cons:

De deurdrangers op de deuren van de kamers, lieten de deuren zo snel dichtvallen dat ik elke ochtend wakker werd van dit lawaai. Hierdoor bleef ik ook wakker, omdat iedereen daarna op gaat staan voor het ontbijt.

2026-04-03 • via Nuitee
G
Giacomo • family_with_children • it
8
Pros:

Staff cordiale

Cons:

La colazione può essere un po' più varia. Nel complesso non è male

2026-04-03 • via Nuitee
J
jose batista • couple • br
8
Otima
Pros:

Da localização, muito boa, rua tranquila

Cons:

O cafe da manha ,poderia ser melhor

2026-04-03 • via Nuitee
D
Daniel • extended_group • de
9
Jederzeit wieder. Eine absolute Empfehlung.
Pros:

Spitzenlage, Sauberkeit, Freundlichkeit, einfaches aber sehr gutes Frühstück

Cons:

Lüftungsgeräusche manchmal lauter wie nötig

2026-04-03 • via Nuitee
S
Shaikh Masudur Rahman • extended_group • ae
10
2026-04-03 • via Nuitee
G
Giulio • couple • es
9
A great stay in NYC
Pros:

My stay was great, the hotel staff was really nice, I did not have to wait for check in, I got the quiet room I had asked for,
I liked the breakfast, the location is great, very close to madison square garden and times square, plus the bus stops and train stations and subways, even going to JFK by public transport would be easy, if you wanted.
I would definitely stay here again. For the price I paid, it was a great deal

Cons:

If I have really have to say something here, the room was a bit small for 2, but as my girlfriend could not make it because her flight was cancelled, being by myself was not a problem. Besides, most hotels in NY have the same issue, so for me it was not a problem.
There were more homeless than I expected in the area, not just next to the hotel, everywhere in manhattan

2026-04-03 • via Nuitee
E
Elisaul • couple • do
10
2026-04-03 • via Nuitee
O
Omer • couple • il
10
2026-04-03 • via Nuitee
M
Manuel • couple • it
8
2026-04-02 • via Nuitee
C
Camilo • couple • co
10
Grandiosa opción en Midtown
Pros:

El hotel está en la mejor ubicación posible en pleno Midtown y muy cerca a Penn Station lo que lo hace accesible desde cualquier aeropuerto y mucha líneas de metro y bus. Se puede caminar a decenas de actividades y la zona es muy segura, con mucha oferta en todo lo necesario. El desayuno es tipo buffet y tiene para todos los gustos. Al ser un hotel tan bueno tiene muchos huéspedes de todo el mundo.
No tengo un solo comentario negativo por hacer. Si está en su rango de precios no dude en tomar este hotel.

Cons:

Todo es excelente en el hotel.

2026-04-02 • via Nuitee
I
Ilaria • family_with_children • it
10
2026-04-02 • via Nuitee
P
Paulo • extended_group • br
10
Ótimo custo benefício
Pros:

Limpeza e atendimento da recepção

Cons:

Nada em específico.

2026-04-02 • via Nuitee
D
Domitilla • couple • it
8
2026-04-01 • via Nuitee
L
Léo • couple • ca
9
2026-04-01 • via Nuitee
L
Lawrie • family_with_children • gb
8
2026-04-01 • via Nuitee