SpringHill Suites by Marriott New York Manhattan/Times Square South

Hotels
•
SpringHill Suites
8.3 (10631 reviews)
338 West 36th Street , New York , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited food options
Small rooms

Categories

Cleanliness
7.69
Mixed reviews about cleanliness, with some mentions of noise and small room issues.
Service
9.16
Multiple comments praising the friendly and helpful staff.
Location
9.7
Consistently noted as a perfect location for accessing various attractions.
Room Quality
7.65
Rooms were described as small and sometimes noisy, affecting the comfort.
Amenities
7.68
Some comments indicate limited amenities like elevator issues and basic breakfast options.
Value for Money
8.14
Some reviews mention the cost is high but acceptable considering location and service.
Food and Beverage
7.69
Breakfast options were seen as limited and could be improved.
Overall Experience
8.66
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Prime Location in Hell's Kitchen
Located in the vibrant Hell's Kitchen district, SpringHill Suites New York Manhattan/Times Square South offers easy access to top attractions like Macy's and Madison Square Garden.

Delicious Dining Options
Guests can start their day with a continental or buffet breakfast and indulge in American cuisine at the on-site restaurant, ensuring a satisfying culinary experience throughout their stay.

Convenient Amenities
With a fitness centre and a 24-hour front desk, guests can stay active and have their needs met at any time during their visit. Plus, being just a short distance from Times Square and Bryant Park, the hotel provides the perfect base for exploring the city.

Book your stay at SpringHill Suites Times Square now for an unforgettable New York experience!

Important information:

Please note that for Guest who stay more than 3 nights, a housekeeping service is offered for free on 3d day.

To ensure your package is properly received, stored and delivered, please ensure all items sent to the hotel are addressed to the primary guest whose name is on the hotel reservation. All guest packages are charged a $10 package handling fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 10631 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
M
Martina • couple • it
6
Pros:

La posizione

Cons:

Camere troppo piccole, spazio per riporre vestiti e bagagli inesistente

2026-09-19 • via Nuitee
J
Janet • solo_traveller • gb
8
Pros:

Good breakfast, great location, comfortable room

Cons:

Over priced drinks at the bar. Inadequate lighting in the room

2026-09-19 • via Nuitee
K
Karialeidy • couple • us
9
Amazing
Pros:

Everything was great

Cons:

View from terrance

2026-09-19 • via Nuitee
J
Joshua • couple • us
8
2026-09-19 • via Nuitee
F
Frédéric • couple • fr
10
Hôtel très bien placé, personnel très gentil, propre.
Pros:

Tout était parfait

Cons:

Rien

2026-09-19 • via Nuitee
A
Alan • couple • us
10
Excellent, surpassed my expectations.
2026-09-19 • via Nuitee
S
Shadi • solo_traveller • il
5
2026-09-19 • via Nuitee
V
Virginia • extended_group • us
10
Great location.
Pros:

Breakfast was very good. Lots of choices

Cons:

There is no restroom in the lobby level

2026-09-19 • via Nuitee
Y
Yan • solo_traveller • fr
8
Pros:

Le confort du lit.

Cons:

Pas de wifi gratuit.

2026-09-18 • via Nuitee
H
Herrero • solo_traveller • ar
10
Pros:

La habitación amplia, cómoda y muy completa. Excelente desayuno

Cons:

Que estaba un poquito lejos de times square

2026-09-18 • via Nuitee
M
Mohammed • couple • us
10
2026-09-18 • via Nuitee
Y
yasmine • couple • fr
10
2026-09-18 • via Nuitee
C
Cathy • family_with_children • ie
6
2026-09-18 • via Nuitee
M
Melanie • couple • us
10
2026-09-17 • via Nuitee
M
michele • family_with_children • it
6
Pros:

staff gentile

Cons:

colazione pessima e dimensioni della camera

2026-09-17 • via Nuitee
T
Tijana • couple • rs
8
2026-09-17 • via Nuitee
K
Kade • family_with_children • au
8
2026-09-16 • via Nuitee
T
Tomasz • family_with_children • pl
7
Świetna lokalizacja i śniadania
Pros:

Rewelacyjna lokalizacja oraz świetne (jak na standardy NYC) śniadania , codziennie : jajecznica (z proszku) kiełbaski, 4 rodzaje płatków, dwa rodzaje bajgli, serek Philadelphia, sałatka warzywn, banany, pomarańcze oraz 3 rodzaje słodkich bułeczek z ciasta francuskiego. Do tego kawa herbata, soki z automatów, brak limitacji: możliwość wsiądę do pokoju oraz przyjścia kilkukrotnie: nikt nie spisuje Twojego nr pokoju przy wejściu.

Cons:

Mieliśmy pokona dwoma łóżkami king size ale pokój był ekstremalnie mały, nie dało rady przejść pomiędzy telewizorem a łóżkiem bez schylania się :), pewnie pokoje z jednym łóżkiem były dokładnie takiej samej wielkości co zdecydowanie może wpływać na komfort przemieszczania się w nim

2026-09-16 • via Nuitee
Y
Yufan • solo_traveller • cn
10
2026-09-16 • via Nuitee
A
Angela • couple • us
10
would recommend. super clean and staff was friendly and room was ready early!
Pros:

Location

2026-09-16 • via Nuitee