Qualia Resort Phu Quoc

Hotels
•
Independent
7.4 (360 reviews)
Cau Ba Phong - duong Tran Hung Dao, ap Cua Lap, xa Duong To, Phu Quoc, An Giang, 922200 , Phu Quoc , VN
84-919857698

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Snorkeling nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Porter/bellhop
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Poor cleanliness
Bad service

Categories

Cleanliness
6.1
Multiple reviews highlight issues with cleanliness, indicating dirty bathrooms and facilities, and a general neglect in housekeeping.
Service
7.1
Guests reported poor customer service and communication issues with the staff, as well as indifference at reception.
Location
9.1
The hotel's location near the beach and restaurants was appreciated by guests.
Room Quality
7.6
Rooms were described as comfortable but small and not as depicted in photos.
Amenities
7.1
Amenities such as the swimming pool were criticized, alongside general issues with hotel upkeep.
Value for Money
7.6
While the price was seen as low, the overall experience did not align with the expected value.
Food and Beverage
6.6
Breakfast options were consistently described as poor in quality and variety, affecting guest satisfaction.
Overall Experience
8
Overall, expectations were not met; however, some aspects like location and room comfort were acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:36

Property Description

Luxurious Amenities
Indulge in onsite massages and relax by the outdoor pool, or savor a meal at the hotel's restaurant. Unwind with a drink at the bar or poolside bar.

Convenience and Comfort
Enjoy complimentary wired and wireless internet, room service, and free self-parking. The 24-hour front desk, dry cleaning services, and safes in rooms ensure a stress-free stay.

Prime Location
Located steps away from Phu Quoc Beach, with major attractions like Phu Quoc Night Market and Long Beach Center a short drive away. The proximity to the airport makes Qualia Resort Phu Quoc a convenient choice for travelers.

Experience luxury and convenience at Qualia Resort Phu Quoc - book your stay now for an unforgettable getaway!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PQC

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

7.4
Based on 360 reviews
Cleanliness: 6.1
Service: 7.1
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8
R
Runchao • couple • cn
9
Pros:

大床很舒服，而且没有一点动静，早餐虽然没什么变化但是足够满足你的要求了，水果自由

2026-02-14 • via Nuitee
R
Rasmus • couple • ee
6
2026-02-14 • via Nuitee
K
Kseniia • couple • ru
8
2026-02-13 • via Nuitee
J
Johnson • family_with_children • us
6
Simple hotel
Pros:

It was close to the beach (however you needed to walk through a separate beach club to access the beach) the staff were amazing even helping us understand the local events and activities

Cons:

There was standing water/ pond under the bungalows which just served to cause the area to be filled with mosquitoes in the evening. Also the rooms were just ok. Lacked amenities. The breakfast buffet was also pretty basic. But it tasted fine

2026-02-13 • via Nuitee
P
Patrick • couple • se
9
Bra allting så nära
Pros:

Frukosten är bra som väntat

2026-02-13 • via Nuitee
P
Paterson • couple • au
4
2026-02-12 • via Nuitee
D
Dung • couple • dk
1
2026-02-11 • via Nuitee
J
Jorma • family_with_children • fi
4
Pros:

Bungalow huone

Cons:

2 tähden tasoinen

2026-02-11 • via Nuitee
R
Robertas • couple • lt
7
Asmeniškai nerekomenduočiau
Pros:

Lokacija nebloga, bet šalia viešbučio labai stiprus kanalizacijos kvapas

Cons:

Pagal kainą tikrai per didelė, viešbutis labai senas vonios kambariai tragedija

2026-02-10 • via Nuitee
E
Emmanuel • couple • fr
8
2026-02-10 • via Nuitee
V
valeria • family_with_children • ar
8
Pros:

La cercanía a la playa y zona comercial

Cons:

Muy difícil comunicarse con los empleados en inglés. Sólo usando traductor. Muy sucio los alrededores del hotel

2026-02-10 • via Nuitee
N
Nicolai • solo_traveller • ch
7
2026-02-10 • via Nuitee
J
Jessica Luo • family_with_children • cn
10
非常优美的窗前景色
Pros:

离开机场比较近，景色非常优美，干净舒适，有泳池，员工非常有耐心。一次美好的体验。如果再去富国岛，会再去这里。

Cons:

电源插孔数量比较少

2026-02-10 • via Nuitee
S
Shweta Manju • couple • in
9
Pros:

Very Near to beach, helpful Staff, beautiful Stay, Cool Pool.
Book Stay here, Take a bike for rent from here you can visit the South Phu Quoc, and as well as North Phu Quoc.
as it was last day in Phu Quoc we were not able to see the places in South but North was very Beautiful,

Thanks a lot for the helpful Staff

Cons:

Nothing everything was fine with the stay

2026-02-08 • via Nuitee
I
Izabela • family_with_children • pl
6
2026-01-31 • via Nuitee
C
Camilla • couple • se
5
Prisvärt men nackdel på grund av smutsigt område.
Pros:

Renlighet och priset.

Cons:

Läget vid bygge och mycket sopor.
Personalens engelska var helt obefintlig och måste kunna lite grundläggande engelska för att ge service på basnivå.

2026-01-31 • via Nuitee
F
Ford • family_with_children • gb
10
2026-01-31 • via Nuitee
S
Sandor Geza • family_with_children • hu
7
Pros:

A személyzet barátságos.
Elhelyezkedés jó.

Cons:

A környezet szemetes.A reggeli unalmas,legtöbb étel gyenge minőségű ár érték arányos.

2026-01-30 • via Nuitee
S
Sergey • family_with_children • ru
5
Если цель пожить несколько дней для осмотра достопримечательных мест то вполне подойдет с учетом низкой цены. Для полноц
Pros:

Дешево и сердито. Убирают комнату каждый день.

Cons:

При бронировании указывал фильтр «собственный пляж» по факту пляжа нет. Отель убитый, бассейн грязный, завтраки очень средние.

2026-01-30 • via Nuitee
J
John • extended_group • au
10
2026-01-30 • via Nuitee