Courtyard by Marriott Jonesboro

Hotels
Courtyard by Marriott
8.7 (271 reviews)
4811 East Johnson Avenue , Jonesboro , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Rude service at check-in
Missing body soap
Inconvenience with room changes

Categories

Cleanliness
8.48
Rooms were clean, but encountered an issue with body soap availability.
Service
8.95
Service was generally positive with highlights on friendly staff, but a few negative experiences were noted.
Location
9.19
Location was praised as great and convenient.
Room Quality
8.64
Rooms were described as comfortable and spacious, though concerns about specific amenities were raised.
Amenities
8.67
Standard amenities, but some mentioned missing items, like complimentary coffee.
Value for Money
8.63
Perceived as good value due to location and general quality.
Food and Beverage
8.18
Food options were limited; only one positive mention of a burger.
Overall Experience
8.85
Overall positive experience, with a few minor hiccups that did not overshadow satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:15

Property Description

Modern Accommodations
Experience comfort and convenience at Courtyard by Marriott Jonesboro, offering air-conditioned rooms with free WiFi and flat-screen TVs.

Dining Options
Indulge in delicious meals at our on-site restaurant and unwind with a refreshing drink at the bar.

Convenient Location
Located just a few kilometers away from popular attractions like Centennial Bank Stadium and Arkansas State University, our hotel is the perfect choice for your stay in Jonesboro.

Book your stay at Courtyard by Marriott Jonesboro now for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 271 reviews
Cleanliness: 8.48
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.85
H
Hawkins solo_traveller us
10
I had a nice stay
Pros:

The gym and everything was clean lobby also

Cons:

Everything was good

2026-04-16 via Nuitee
J
Jared solo_traveller us
10
2026-04-12 via Nuitee
H
Hawkins family_with_children us
10
I will book again
Pros:

The room was cozy and relaxing

Cons:

Everything was great

2026-04-12 via Nuitee
L
Link extended_group us
9
2026-04-10 via Nuitee
K
Kim family_with_children us
7
Pros:

The housekeepers were very nice and friendly. The front desk was very attentive and nice and very welcoming.

Cons:

Well it would have been nice to have an elevator fixed sooner. With the breakfast you could include toast.

2026-04-01 via Nuitee
W
Willie couple us
10
Pros:

Host

Cons:

N/A

2026-03-31 via Nuitee
S
Sharee couple us
8
2026-03-29 via Nuitee
S
Sheets couple us
7
Cons:

Restaurant was under staffed. One worker ringing people up and cooking all of the meals. She was very overwhelmed. Also issues with the pos system not working properly.

2026-03-22 via Nuitee
J
Jakara couple us
1
Cons:

They charged me twice

2026-03-09 via Nuitee
J
Jazmine couple us
10
Great stay
Pros:

NA

Cons:

NA

2026-02-22 via Nuitee
L
Lawrence couple us
10
Would stay there again
Pros:

Location and price

2026-01-19 via Nuitee
C
Cynthia family_with_children us
9
2026-01-19 via Nuitee
S
Stephanie family_with_children us
10
Pros:

We enjoyed the staff and atmosphere

Cons:

We were pleased and had no complaints

2026-01-05 via Nuitee
M
Maritza couple us
9
2025-12-26 via Nuitee
P
Pamela solo_traveller us
10
Pros:

Location was great and close to businesses. Room was very clean.

Cons:

None.

2025-12-08 via Nuitee
D
Donald couple us
10
Could not have been better
Pros:

Didn't eat brekfast

Cons:

everything great

2025-11-29 via Nuitee
J
James family_with_children us
10
Excellent choice!
Pros:

Very comfortable bed and shower. AC/ Heater were easy to control. Large lobby with many seating options. Very friendly staff. Easy to find. Only downside was one elevator was out of service but we never had to wait for the other

Cons:

Elevator as mentioned. My husband is clostrophobic so with one out, he took the stairs. 😊

2025-11-28 via Nuitee
C
Carter couple us
10
2nd Stay - Did not disappoint
Pros:

Very welcoming vibe when you walk through the doors. There was an amazing aromatherapy scent in the lobby and to the elevators. A plus from our previous visit. Kimberly the desk clerk was very courteous.

2025-11-06 via Nuitee
L
Laney couple us
10
2025-11-03 via Nuitee
A
Alan
10
Pros:

Parking was easy. Ryan was fantastic.

2025-10-07 via Nuitee