Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South

Hotels
•
Fairfield Inn
8.4 (8437 reviews)
338 West 36th Street , New York , us

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Decent breakfast
Cons:
Small room size
Heating issues reported
High airport transfer costs

Categories

Cleanliness
8
Daily and perfect room cleaning reported, but some rooms reported small and not fully equipped.
Service
8.8
Friendly and helpful staff noted, though there were issues with responsiveness to heating problems.
Location
9
Excellent location close to major NYC attractions, convenient for travelers.
Room Quality
7.5
Some rooms small and cramped, impacting overall comfort.
Amenities
8.3
Basic hotel amenities available, but some guests desire more variety in breakfast offerings.
Value for Money
8.5
Good value considering location and amenities, though some noted high pricing for airport transfers.
Food and Beverage
8.7
Decent breakfast options, though some guests would like more variety.
Overall Experience
8.4
Overall positive experience for many guests, with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Prime Location in Hell's Kitchen
Situated in the heart of New York, Fairfield Inn & Suites by Marriott offers easy access to iconic landmarks like Times Square and Madison Square Garden.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and free toiletries. The hotel also features a bar and a business centre for your convenience.

Convenience at Your Fingertips
With an on-site ATM and helpful tips from the friendly reception staff, your stay at Fairfield Inn & Suites by Marriott will be seamless and enjoyable.

Ready to experience the best of New York City? Book your stay at Fairfield Inn & Suites by Marriott now!

Important information:

The damage deposit is $50 per night $300 Maximum.

To ensure your package is properly received, stored and delivered, please ensure all items sent to the hotel are addressed to the primary guest whose name is on the hotel reservation. All guest packages are charged a $10 package handling fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 50 per day.

Location

Property Video

Guest Reviews

8.4
Based on 8437 reviews
Cleanliness: 8
Service: 8.8
Location: 9
Room Quality: 7.5
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 8.7
Overall Experience: 8.4
E
Elie • solo_traveller • il
8
2026-06-06 • via Nuitee
E
Emike • solo_traveller • ca
10
Pros:

Everything

Cons:

The beds

2026-06-06 • via Nuitee
E
Eliška • couple • cz
10
Pros:

Great location, clean and spacious room, nice and friendly staff. We were really satisfied and will definitely come back!

2026-06-06 • via Nuitee
E
Etienne • solo_traveller • fr
8
2026-06-06 • via Nuitee
E
Elie • solo_traveller • il
8
2026-06-06 • via Nuitee
D
Dreama • couple • us
7
2026-06-05 • via Nuitee
C
Cristian • solo_traveller • it
8
Pros:

Posizione ottima e staff molto disponibile e cordiale

Cons:

Colazione decisamente migliorabile

2026-06-05 • via Nuitee
G
Greta • couple • it
9
Ottima struttura!
Pros:

Posizione super centrale a due passi dalle principali attrazioni e collegamenti metro. Camera molto pulita e vasta scelta nella colazione.

Cons:

Purtroppo negli orari di punta c’era abbastanza fila agli ascensori.

2026-06-05 • via Nuitee
ΧΡΗΣΤΟΣ • couple • gr
9
2026-06-05 • via Nuitee
D
david • couple • gb
7
Cons:

Lifts inadequate for number of guests

2026-06-05 • via Nuitee
I
irene • solo_traveller • it
9
Pros:

Posizione ottima a pochi minuti dalla metro.
Staff disponibile. Camera pulita.

Cons:

Unica pecca gli spazi!
Nella camera per 4 c'è 1 unico armadio ad 1 anta con appendini.

2026-06-04 • via Nuitee
L
Leslie • couple • za
8
Pros:

Location

Cons:

Air-con made noise

2026-06-04 • via Nuitee
K
Katja • family_with_children • de
9
Tolles Hotel mit super Lage und tollem Ausblick
Pros:

Das Hotel hat eine top Lage und schöne Zimmer. Die Mitarbeitenden waren zu jeder Zeit freundlich und kompetent. Die Zimmer waren sehr sauber und wurden auch jeden Tag gereinigt.

Cons:

Der Frühstücksraum ist leider für die Größe des Hotels nicht ausreichend, an manchen Tagen war es schwierig überhaupt einen Platz zu finden.

2026-06-04 • via Nuitee
B
Boban • solo_traveller • nl
8
Pros:

Locatie was top. Overal dichtbij aan te lopen.

Cons:

Druk bij het ontbijt en bij de lift. Maar goed te doen.

2026-06-04 • via Nuitee
A
Antonio • solo_traveller • it
9
Buono
Pros:

La posizione, la pulizia, la colazione e la cortesia del personale.

Cons:

La rumorosità dell'aria condizionata.

2026-06-04 • via Nuitee
J
Jesica • couple • us
4
2026-06-04 • via Nuitee
M
Markus • solo_traveller • de
9
2026-06-03 • via Nuitee
G
Giulia • extended_group • it
8
2026-06-03 • via Nuitee
G
Giorgio • couple • it
8
2026-06-03 • via Nuitee
B
Brittany • family_with_children • us
10
I returned to this hotel for this trip because the staff were so wonderful my last visit. No regrets! They even held our
Pros:

The staff! They are so kind and helpful. The daily breakfast is also wonderful.

Cons:

N/A

2026-06-03 • via Nuitee