Cycad Palm Hotel

Hotels
•
Independent
6 (4 reviews)
Plot 25139 Dinokwane, Serowe , Serowe , BW
267-766-70777

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Elevator
Breakfast available (surcharge)
Meeting rooms
Smoke-free property
Use of nearby fitness center (discount)
Free self parking
See all facilities

Review Highlights

Cons:
Unhappy with breakfast

Categories

Cleanliness
3.75
We were very unhappy with the breakfast.
Service
7.75
Standard quality for this hotel tier.
Location
7.75
Standard quality for this hotel tier.
Room Quality
6.75
Standard quality for this hotel tier.
Amenities
6.75
Standard quality for this hotel tier.
Value for Money
5.75
Standard quality for this hotel tier.
Food and Beverage
3.75
We were very unhappy with the breakfast.
Overall Experience
5.75
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:34

Property Description

Spectacular Views and Amenities
Take in stunning views from the rooftop terrace and garden. Enjoy complimentary wireless internet access throughout the property.

Delightful Dining and Services
Dine at the hotel's restaurant or order room service. English breakfasts are available daily. Benefit from dry cleaning services, a 24-hour front desk, and laundry facilities.

Cozy and Connected Rooms
Stay in one of the individually decorated guestrooms with modern amenities, including LCD televisions and free Wi-Fi. Relax in deep soaking bathtubs in private bathrooms.

Immerse yourself in comfort and convenience at Cycad Palm Hotel. Book your stay now to experience luxury in Serowe.

Important information:

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6
Based on 4 reviews
Cleanliness: 3.75
Service: 7.75
Location: 7.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 5.75
Food and Beverage: 3.75
Overall Experience: 5.75
S
SHARON
6
Pros:

We were very unhappy with the breakfast.

2025-12-29 • via Nuitee
O
Orefitlhetse • family
2
Pros:

Despite confirmation of booking. We had no room reserved. The hotel was fully booked. We had to call the Managing Director, who finally squeezed us into the Managers rest room.

2025-06-28 • via Nuitee
J
Jonathan
2
Pros:

Expedia booking not aligned to hotel booking system, pokey room, in the morning - no water, no electricity, generator not working. Poor “hotel”.

2025-06-01 • via Nuitee
V
Verified traveler
4
Disappointing stay at Cycad Palm Hotel...
Pros:

The two rooms we booked were fine. However, we completed the booking on "hotels.com" and reserved one room with 2 twin beds, which we learned the hotel did not offer. It took us over 30 minutes to check-in, because the reception desk clerk was not able to verify that I prepaid the room. Also, the hotel offers two buildings on the property, and the restaurant and bar are located in separate buildings, which made dining and drinking difficult, and this arrangement should be improved. I was required to order food in one building, then walk to the other building to order beers. Regarding food, we ordered a family dinner and were surprised that the kitchen staff took almost 2 hours to prepare pizza's, salads and a chicken plate. A suggestion is that the kitchen staff be provided better training, to allow for quicker dining experience for patrons.

2024-07-01 • via Nuitee