Fairmont Hot Springs Resort

Hotels
8 (1237 reviews)
5225 Fairmont Resort Road , Fairmont Hot Springs , CA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great pools
Beautiful location
Comfortable bed
Cons:
Issues with cleanliness
Room upgrades needed

Categories

Cleanliness
7.46
Some reviews indicated issues like used muffin packages left in rooms.
Service
8.43
Most guests found the staff to be helpful, with some exceptions related to the front desk.
Location
8.97
The hotel is well-located with beautiful mountain views and nearby walking trails.
Room Quality
7.42
Rooms were described as cozy but dated, needing upgrades.
Amenities
8.95
The pools and hot springs were highly praised, adding significant value.
Value for Money
6.91
Some guests felt the hotel was overpriced considering the age of the facilities.
Food and Beverage
7.96
Meals received positive remarks regarding quality and service.
Overall Experience
7.93
Overall enjoyment was expressed, but some guests had reservations about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:29

Property Description

Luxurious Amenities and Features

Fairmont Hot Springs Resort offers a range of luxurious amenities and features for guests to enjoy during their stay. From the fitness centre and garden to the terrace and restaurant, the hotel provides a perfect blend of relaxation and recreation.

Wellness Facilities

Guests can indulge in the wellness facilities available at Fairmont Hot Springs Resort, including a sauna, hot tub, and hot spring bath. Whether you're looking to unwind after a long day of activities or simply pamper yourself, these facilities are designed to cater to your relaxation needs.

Outdoor Activities

For outdoor enthusiasts, the hotel offers a variety of activities such as mini-golf, tennis, hiking, and skiing. Whether you prefer a leisurely game of golf or an adrenaline-pumping ski adventure, Fairmont Hot Springs Resort provides the perfect base for your outdoor pursuits.

Experience luxury, relaxation, and adventure at Fairmont Hot Springs Resort. Book your stay now for an unforgettable getaway.

Important information:

The health and well-being of our guests, visitors and team is our highest priority.

By order of the Provincial Health Officer, proof of vaccination requirements begin September 13, 2021 for all people aged 12 and over. In accordance, guests staying at the Resort, RV Resort and Mountainside Villas along with team members, pool & gym membership holders, ski pass holders, golf members and day users of the ski area and golf courses will be required to show proof of vaccination per the guidelines detailed below.

September 13, 2021: Partial vaccination required. You are partially vaccinated with 1 dose as per the Provincial guidelines.

October 24, 2021: Full vaccination required. You are fully vaccinated 7 days after dose 2 as per the Provincial guidelines.

Your provincially/territorially officially recognized vaccine record and valid government ID from the same province or territory will be required.

To view B.C's Proof of Vaccination Requirements, please copy and past the following link into your web browser: https://www2.gov.bc.ca/gov/content/covid-19/vaccine/proof

Thank you for your collaboration and commitment to helping ensure our Resort and the Columbia Valley remain safe destinations.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 1237 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 8.95
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.93
A
Adrienne • solo_traveller • ca
8
2026-10-30 • via Nuitee
Z
Zhylenko • couple • ca
5
Pros:

A beautiful location, a view of the mountains. Wonderful water activities.

Cons:

Our room was supposed to have bathrobes, but they weren’t there. When we went to the reception and asked about it, the staff said that the bathrobe was just a bonus from the hotel and they might not be provided. The girl at the reception was rude and abrupt. After we insisted that bathrobes should be included in our room, they brought them to us about 20 minutes later.
Another unpleasant thing was in the bathroom — the curtain was very old and full of holes.
The whole hotel is quite outdated. And a lot of things need to be updated. In our opinion, the price is a bit too high.

2026-10-28 • via Nuitee
Y
Yuriy • couple • ca
10
2026-10-26 • via Nuitee
A
Andrii • couple • ca
8
Cons:

Подушки в номері варто замінити,неможливо спати ,це так ніби спиш на камінцях

2026-10-21 • via Nuitee
O
Olena • family_with_children • ca
10
2026-10-19 • via Nuitee
K
Kristy • family_with_children • ca
8
Best hot pools ever!
Pros:

I loved the hot pools and the restaurant has excellent food!

Cons:

The rooms could use an update.

2026-10-19 • via Nuitee
H
Halyna • family_with_children • ca
10
2026-10-17 • via Nuitee
E
Evgenia25 • family_with_children • ca
9
Pros:

Pools! This is why I want to return here! I wish there were a way to get to the pools from indoors. I can't imagine getting in and out in winter. But in summer and on warm spring and autumn days, it is perfect! The location itself is beautiful! And it feels relaxing and comfortable.
The staff is very friendly and helpful. We even extended our stay for one more day.

Cons:

Yes, renovation is needed. Towels and bedding are new and fresh. But the rooms and the exterior itself need renovation. Especially the corridors and carpets there. It is not something unacceptable, but I would prefer to reflect this condition in the pricing. In my bookings, the price was very high, probably because we were limited in our dates and booked a few days in advance. I saw that they offer better prices if you book certain days in advance.

2026-10-11 • via Nuitee
A
Alexandra • couple • ca
7
2026-10-08 • via Nuitee
H
Hill • couple • us
8
Lovely relaxing stay
Pros:

Comfortable room, hot springs were relaxing

Cons:

Restaurant not open during week and part of springs not available which would be fine if you knew when made reservation

2026-10-08 • via Nuitee
M
Melon • extended_group • ca
6
Pros:

The staff and the hot springs

Cons:

Some mould growing in the bathroom, a bunch of the amenities weren’t working like the restaurant and cold plunge pool

2026-09-14 • via Nuitee
T
Ted • solo_traveller • ca
3
Pros:

Our location to the pool was excellent

Cons:

The resort is in total disrepair. Evestrough falling off and running onto our balcony . Bathroom sink is cracked, furniture is old with finish worn off. Doors all squeak, bathroom door falling apart. Pool deck was never cleaned off, inside of pool was dirty. Cold plunge was closed, only 1 sauna working. And on top of all that, the restaurants were all closed. We requested an early arrival, showed up at 330 and our room wasn't ready. The bed was comfortable. Hopefully repairs will be made.

2026-09-11 • via Nuitee
O
Olga • solo_traveller • ca
10
2026-09-07 • via Nuitee
M
Mariia • solo_traveller • ca
3
Very disappointed
Pros:

Hot pools.

Cons:

I had a rather disappointing experience at the Fairmont Hot Springs. I've been to the hotel three times before, and everything was fine. But this time, everything went wrong. I booked a room for four. The room smelled of cigarettes, despite the signs everywhere prohibiting it. The bathroom ventilation didn't work. The toilet was leaking around the perimeter. Besides shampoo and conditioner, no shower gel or soap were provided. The cleaning boy promised to find something and bring it, but never returned. Furthermore, there were only two robes (for hot pool visits) in the room. The front desk agent said that, due to wildfires, by government order, to conserve water, they do not provide additional robes beyond those already in the room. Trying to explain that these weren't extras, but rather missing ones for two other guests, got me nowhere. Why did I pay for a stay for four people but not receive all the benefits? Ironically, there were four pool towels provided, which is the exact same amount of towels and robes I previously received when staying at your hotel as a party of two. This proves that no adjustments were made to accommodate our larger group. The room had two double beds, but the sockets were hidden inside, behind the mattresses (see photo), i.e., initially the room had one bed, on both sides of which there were sockets.

2026-09-05 • via Nuitee
J
Jana • extended_group • ca
8
2026-09-03 • via Nuitee
B
Brittany • couple • ca
2
2026-09-03 • via Nuitee
P
Philip • couple • ca
10
2026-09-01 • via Nuitee
K
Klaus • solo_traveller • de
8
2026-09-01 • via Nuitee
M
Mila • family_with_children • ca
8
Pros:

Location

Cons:

Needs renovation

2026-08-30 • via Nuitee
L
Lukasz • family_with_children • ca
10
2026-08-29 • via Nuitee