Pug Seal Polanco Anatole France

Hotels
9.8 (253 reviews)
Anatole France 307 , Mexico City , mx

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Unique ambiance
Cons:
Noise issues
Limited amenities

Categories

Cleanliness
9.6
Several reviews mentioned cleanliness of the rooms positively, but some indicated issues with rooms, hence a slightly lower score.
Service
10
Reviewers consistently praised the friendly and attentive staff, indicating high service quality.
Location
10
Location was frequently highlighted as excellent, with proximity to attractions being a major plus.
Room Quality
9.6
Some rooms were described as noisy or having limited views, affecting the overall perception of room quality.
Amenities
9.6
Amenities were mostly satisfactory but few comments suggested a need for more options especially for breakfast.
Value for Money
10
Many guests felt they received good value for their stay, but a couple mentioned discrepancies with breakfast pricing.
Food and Beverage
9.6
Breakfast received mixed reviews with suggestions for more variety, impacting the overall rating for this category.
Overall Experience
10
Overall experiences were highly positive, with many guests expressing a desire to return based on their enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:51

Property Description

Luxurious Accommodation
Pug Seal Polanco Anatole France, a 5-star hotel in Mexico City, offers elegant rooms with modern amenities like flat-screen TVs and air conditioning. Some rooms even feature a private balcony for a stunning view.

Convenient Facilities
Enjoy free WiFi, bikes, and parking at this hotel. Need to catch up on work? Take advantage of the business center or let the concierge service assist you. Plus, the property is allergy-free for a comfortable stay.

Prime Location
Situated near iconic attractions like Soumaya Museum and Chapultepec Forest, this hotel is perfect for exploring the city. With a paid airport shuttle available, your travel convenience is guaranteed.

Book now to experience luxury and convenience at Pug Seal Polanco Anatole France.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.8
Based on 253 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.6
Overall Experience: 10
A
Alyssa couple ca
10
Wonderful stay in a beautifully decorated boutique hotel
Pros:

Beautiful property in a beautiful and clean location. The design of the interior is gorgeous. The rooms are decorated with taste. The breakfast is amazing - lots of choice and very tasty and high quality!

Cons:

We liked everything.

2026-07-02 via Nuitee
M
Mazzino family_with_children us
10
Un lujo en Polanco
Pros:

Todo está muy bien armonizado. Un lugar excepcional

2026-07-02 via Nuitee
L
Lucienne couple us
8
2026-06-30 via Nuitee
J
jimena solo_traveller mx
10
Lovely staff and hotel.
Pros:

Beautiful and cozy.

2026-06-26 via Nuitee
A
APOLINAR EULALIO solo_traveller mx
1
Cons:

Me cancelaron la reservación por el precio así que no me hospedé
Y Booking quedó de compensar el pago de otra reservación y no lo hicieron tampoco.
Además me bajaron el nivel

2026-06-23 via Nuitee
J
Juan Manuel couple mx
10
Relajante dentro de la ciudad
Pros:

Las instalaciones son muy bonitas y tienen una arquitectura increíble

2026-06-21 via Nuitee
H
Happiness35938406252 Family
10
Amazing boutique hotel in a great location and super friendly staff
Pros:

First trip to Mexico City and we stayed at Pug Seal Anatole France. The location was amazing and the hotel was incredible. The staff was super friendly, the rooms were unique and well appointed. I believe it was former mansion turned into a boutique hotel and the atmosphere was perfect - it was quiet, beautifully decorated, clean and in a wonderful neighborhood. There is a rooftop patio with bar to sit back and relax after being out for the day and the vibe was urban relaxed. Although we only ate breakfast there once, it was amazing - and breakfast was included with the cost of the room. We will definitely stay here again.

2026-06-14 via Tripadvisor
4
467jerrief Solo travel
10
Beautiful boutique hotel - inside and out
Pros:

I stayed here for a work trip and had a very comfortable stay. The hotel is clean, well decorated, and has all the amenities I needed for the week. Really enjoyed the breakfast!

José and Damien were super friendly and helpful!

2026-06-08 via Tripadvisor
T
Tonndorf solo_traveller de
8
2026-06-05 via Nuitee
K
Kirill solo_traveller ae
8
2026-05-31 via Nuitee
M
Mickolina Couples Helsinki, Uusimaa
10
Lovely villa on the best location
Pros:

Lovely villa on the best location in Mexico City. Amazing breakfast, beautiful room.

2026-05-24 via Tripadvisor
L
Leticia couple us
10
2026-05-22 via Nuitee
P
Paul Adeyemi Stephen solo_traveller gb
9
great place - great stay!
Pros:

great place - great stay!

2026-05-19 via Nuitee
S
Syed Taha couple us
10
Repeat
Pros:

Grand decor. Vintage modern. Amazing staff.

2026-05-12 via Nuitee
M
Maria Teresa solo_traveller gt
10
Inolvidable!
Pros:

Me gustó sentirme como en casa, con obras de arte y café y te siempre disponible como en casa y la amabilidad del personal!

Cons:

No tengo nada

2026-05-07 via Nuitee
K
kellymattei Friends getaway Charlotte, North Carolina
10
Beautiful maximalist decor and feels like staying with family
Pros:

After lots of research on TripAdvisor, I decided to stay at Pug Seal Anatole France for my most recent trip. I had stayed at other hotels in the city, one being a large chain (which was lovely) and another being a beautiful hotel in Polanco (but full on my travel dates this time). I wanted something different. I had heard of the Pug Seal brand and wanted to try one of the Polanco hotels, and I decided on Anatole France, because I loved the maximalist interior blended with the colonial exterior. Before we went, I contacted the hotel via email regarding transportation to/from the airport. José responded immediately and made the arrangements. We were greeted at the airport by a driver, and he made our departure from the airport and drive to the hotel super easy. Upon arrival, we were greeted by Erika, who was friendly and professional. We were delighted to find the decor of the hotel exactly as we expected: colorful and fun! No bland tan and beige decor here! The paintings, wallpaper, and rugs all reflect the maximalist style, and we loved it! After a day or two, we decided to call the hotel "la casa de me tía," because we felt like we were enjoying a stay with a family member. All the staff (José, Erika, Tonio, Juan, both Albertos, and everyone else) were very friendly and helpful at all times. Our room felt like we were in the home of family, as well. A big deal for me: the air conditioner worked great! The bed was comfortable, and I loved the bathroom and bath products. The shampoo smelled so good that I hated to was the scent from my hair after I returned home. The shower was outstanding...great water pressure, and even had a handheld want in addition to the rain shower head. The wood floor in the shower was a perfect touch and kept water from every accumulating. We especially enjoyed spending time at the bar with Tonio, who had a great, welcoming personality. The location was great...an easy walk to anywhere in Polanco. Of course, we had to take a car to other areas of town, but we expected that. We found the hotel to be clean with excellent service. We did not hear a lot of extraneous noise. I thought the hotel was an excellent value. The only thing that could be improved is the wi-fi. It is not a big complaint for me, because I could sit in the common areas and get good service, but it didn't work well in our room (#19). However, it will not stop us from coming back. We look forward to returning and visiting with our newfound friends there! A beautiful and fun experience in the heart of Polanco.

2026-04-26 via Tripadvisor
R
Raheel couple gb
8
2026-04-21 via Nuitee
S
Susana couple us
8
2026-04-18 via Nuitee
F
Francisco solo_traveller mx
2
Pros:

el diseño e interiorismo del hotel

Cons:

el ruido en mal plan muy molesto

2026-04-17 via Nuitee
A
Andres couple cl
9
Exelent
Pros:

Beatifull, nice

Cons:

Room very noise

2026-04-10 via Nuitee