Hotel Serena Dream

Hotels
•
Independent
9.4 (5 reviews)
Finlandia 881, Vegasur, La Serena, Coquimbo, 1700000 , La Serena , CL
56-51-2420500

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Children allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Smoke-free property
Tours/ticket assistance
Playground on site
Free self parking
See all facilities

Review Highlights

Pros:
Proximity to the center
Cons:
Front desk service
Room cleanliness and quality

Categories

Cleanliness
3.7
Mixed reviews on cleanliness, with some guests reporting mold and mildew issues in the room.
Service
7.5
Service received mixed reviews, with some guests mentioning improvements needed at the front desk.
Location
7.5
Proximity to the center was appreciated by guests.
Room Quality
3.7
Rooms were reported to be quite old, with mold and mildew issues, affecting the overall experience.
Amenities
3.3
Amenities were not highlighted positively, with concerns over the lack of ventilation and mold growth in the bathroom.
Value for Money
4.1
Some guests felt the hotel did not offer value for money, especially considering the reported room conditions.
Food and Beverage
5
No specific mentions of food or beverage services, indicating average feedback in this category.
Overall Experience
4.7
Overall experience feedback was mixed, with concerns over room conditions impacting the guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-26 20:23

Property Description

Enjoy Stunning Views and Modern Amenities
Indulge in the breathtaking vistas from the terrace and garden while staying connected with complimentary Wi-Fi.

Convenient Services and Facilities
Take advantage of services like room service, tour assistance, and a business center. The bar/lounge is perfect for relaxing after a day of exploration.

Comforts of Home with a Touch of Luxury
Relax in the well-equipped guestrooms with kitchenettes and daily housekeeping. Flat-screen TVs and free Wi-Fi ensure entertainment at your fingertips.

Plan your stay at Hotel Serena Dream today for a memorable La Serena experience!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

9.4
Based on 5 reviews
Cleanliness: 3.7
Service: 7.5
Location: 7.5
Room Quality: 3.7
Amenities: 3.3
Value for Money: 4.1
Food and Beverage: 5
Overall Experience: 4.7
O
Orlando • partner
10
Pros:

Estuvo muy bueno exelente atencion todo muy bueno solo falta un restaurante para no dalir 😁

2020-12-11 • via Nuitee
W
Willi
10
Pros:

War alles tiptop ausgenommen, dass es kein Frühstück gab

2020-02-14 • via Nuitee
B
BERNHARD
10
Serena Dream ein Traum
Pros:

Tolle, schöne, gepflegte und ruhige Anlage
Nettes, freundliches Personal, Receptionpersonal ist 24h verfügbar und sehr hilfsbereit (Camila spanisch/englisch sprechend)
Appartament gross und gut bestückt mit Geräten und Geschirr
Gute Lage zum erholen und für ans Meer
Sehr zuvorkommender Besitzer
Sollte ich mal wieder in der Nähe sein komme ich gerne wieder

2019-12-07 • via Nuitee
E
Eduardo
10
Pros:

Hermoso Lugar, muy cerca de la playa.

2019-10-04 • via Nuitee
R
Rodrigo
8
Lo bueno y lo Malo
Pros:

Lo bueno, instalaciones hermosas y bien cuidadas, habitaciones a la medida de lo que pides la piscina central, casi te hace pensar que estas en un resort (guardando las proporciones).
Lo malo, es muy incomodo que en el desayuno estén prácticamente encima tuyo viendo lo que comes, no lo disfrutas y piensas dos veces si sacas un segundo café o si tu hijo quiere otro trozo de pastel, etc. Lo otro, que pese a ser un hotel, debes pedir el secador de pelo en la recepción, lo mismo para el papel higiénico (mal, mal y mal) Te recomiendo que lleves el tuyo y así no pasas verguenza. Wi- fi malisimo, mejor lleva el tuyo.

2019-07-18 • via Nuitee