The Stratford, Autograph Collection

Hotels
•
Marriott
9 (140 reviews)
20 International Way, London, England, E20 1FD , London , GB
44-203 961 3333

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Pets allowed

Facilities

Fitness facilities
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Great overall experience
Cons:
Inconsistent housekeeping
Noise issues
Room assignment problems

Categories

Cleanliness
8.09
Some concerns about inconsistent housekeeping during the stay, with one reviewer mentioning that it only happened once in three days.
Service
10
Mostly positive with several mentions of friendly and helpful staff, although there were a few reports of minimal responses to issues.
Location
9.56
Many reviewers appreciated the convenient location near public transportation and dining.
Room Quality
8.6
Generally good feedback on room comfort, but concerns about specific room assignments and amenities like a non-working refrigerator.
Amenities
8.55
Good atmosphere and features like live music, but some mentions of missing laundry facilities that were expected.
Value for Money
9.08
Strong overall value based on location and services offered, despite some issues.
Food and Beverage
8.54
Generally favorable opinions on breakfast and bar services, with one complaint about inconsistencies.
Overall Experience
9.59
Positive sentiments overall, with many reviewers stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:27

Property Description

Experience unparalleled comfort and style at The Stratford, Autograph Collection, where luxury meets convenience in the heart of London.

Modern Accommodations
Indulge in one of our 145 stylish, air-conditioned rooms, featuring plush down comforters, Egyptian cotton sheets, and state-of-the-art LCD televisions. Enjoy your morning espresso from your in-room espresso maker while staying connected with complimentary Wi-Fi.

Gourmet Dining
Savor delicious meals at our on-site restaurant or relax in your room with dedicated room service. Begin your day with our hearty English breakfast, available daily, and unwind at one of our two chic bars/lounges, serving refreshing drinks and cocktails.

Convenient Amenities
Take advantage of our fitness center, express check-in/out, and concierge services tailored to make your stay effortless. Host memorable events in our four well-equipped meeting rooms, all while enjoying easy access to major attractions like East London’s Westfield Stratford City.

Book your unforgettable stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Pets

    Pet max weight (per pet) in kg is 8

  • Pets

    Pets allowed

See all policies

Location

Property Video

Guest Reviews

9
Based on 140 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 8.54
Overall Experience: 9.59
J
Jayne
10
Excellent stay
Pros:

Lovely spacious clean room, good sized TV in room.
Restaurant for breakfast was excellent, waiter service for main cooked breakfast then buffet for everything else. Excellent choice of food, and very friendly staff.
Could not fault anything. Will definitely return here.

2025-10-13 • via Nuitee
G
Gillian
10
Jo Loves
Pros:

Everything in the room and hotel was perfect. I love the bathroom products smell!

2025-10-06 • via Nuitee
N
Naved
10
Pros:

Amazing

2025-09-29 • via Nuitee
S
Stuart
6
Pros:

Complete mess for 10 room booking. Not friendly reception staff. Won’t use again

2025-09-28 • via Nuitee
L
Leanne
10
Pros:

Staff were friendly and the room was perfect for 3 adults. Plenty of room and so comfy

2025-09-26 • via Nuitee
N
Noel • partner
10
Pros:

Lovely hotel & staff who made the whole visit very enjoyable.

2025-09-21 • via Nuitee
M
Marlen
6
Pros:

This place was just ok for us. The location is great but I was shocked that housekeeping only came once to clean our room and we were there three days.

2025-09-20 • via Nuitee
A
Andrea • family
10
Pros:

The hotel made it an excellent weekend, Staff were so polite and friendly, hotel was lovely clean and tidy and food and drinks were spot on, great location would definitely stay again.

2025-09-17 • via Nuitee
M
Miraj • partner
2
Pros:

I hate it, as a five star hotel, they gave me a room with pillar. bed is small for two people. Lobby Sucked. Its a apartment complex and couple of story hotel

2025-09-15 • via Nuitee
G
Graeme
10
Love this hotel
Pros:

We love this hotel and always seek to stay here when visiting London. We did, unusually, have a couple of issues with our room from an over flowing shower to a broken wardrobe door. Fortunately the staff were very understanding and did their best to rectify things. The Saturday afternoon vibe was amazing with a live DJ in the lobby bar. Breakfast was excellent tho they must have changed chefs as the avocado toast was different. Not a complaint. We will be back!!

2025-09-07 • via Nuitee
K
Kevin
10
Very nice place
Pros:

Staff were very helpful, room spacious and comfortable and location good for transport and amenities

2025-09-01 • via Nuitee
E
Ellen • friends
10
Pros:

Lovely hotel, great that there is parking right next door which is very reasonable. Staff so friendly and very helpful, the hotel has a wonderful atmosphere will definitely stay here again.

2025-09-01 • via Nuitee
P
PETER
10
Pros:

Delightful and helpful staff. Excellent price for quality.

2025-08-31 • via Nuitee
S
Sophie
10
Pros:

Had a great stay at the Strafford hotel

2025-08-28 • via Nuitee
M
Mark
8
Pros:

The hotel was in a good location and the staff were very friendly. Breakfast was disappointing

2025-08-25 • via Nuitee
R
Rosie • family
10
Pros:

Beautiful hotel and the staff are lovely. Best hotel room I've stayed in

2025-08-24 • via Nuitee
K
Kokoe
10
Pros:

Ok

2025-08-18 • via Nuitee
K
Karl
10
Pros:

Great location, staff very helpful.

2025-08-12 • via Nuitee
V
Verified traveler
10
Pros:

Beautiful hotel with very clean and comfortable rooms close to public transportation. Would highly recommend.

2025-08-06 • via Nuitee
V
Verified traveler
8
Cool ambience, nice design
Pros:

Kind staff, comfortable lounge, generous room size, well designed bath/toilet

2025-08-01 • via Nuitee