Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Food Quality
Cons:
Towels service
Room amenities

Categories

Cleanliness
8.66
Most guests noted cleanliness positively, but some mentioned minor issues with towels.
Service
9.83
Guests consistently praised the staff for being accommodating and helpful.
Location
9.37
The hotel is centrally located, making it easy to access shops, restaurants, and the river.
Room Quality
9.32
Rooms were described as clean and inviting, although some noted a lack of mini fridges.
Amenities
8.35
The rooftop hot tub was mentioned positively, but there were complaints about a lack of towels.
Value for Money
8.51
Some guests found the hotel a bit pricey for the amenities offered.
Food and Beverage
9.36
The on-site restaurant and bar received high marks for quality.
Overall Experience
9.43
Overall, guests rated their experience very positively with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:10

Property Description

Luxurious Accommodation with Top-Notch Amenities

Exquisite Dining Experience
Hotel Crosby offers a delightful culinary journey at its on-site restaurant, serving up a delectable array of dishes to tantalize your taste buds. Whether you're craving a hearty meal or a light snack, our diverse menu has something for every palate.

Relaxation and Convenience
Unwind and rejuvenate in our hot tub after a day of exploring the charming town of Stillwater. With a 24-hour front desk, room service, and free WiFi, we ensure your stay is seamless and stress-free, allowing you to focus on creating unforgettable memories.

Modern Comfort and Elegance
Indulge in comfort and style in our well-appointed guest rooms featuring plush bedding, a flat-screen TV, and a private bathroom stocked with complimentary toiletries. The thoughtful amenities and cozy ambiance guarantee a restful night's sleep.

Experience unparalleled hospitality and comfort at Hotel Crosby. Book your stay now to embark on a remarkable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 354 reviews
Cleanliness: 8.66
Service: 9.83
Location: 9.37
Room Quality: 9.32
Amenities: 8.35
Value for Money: 8.51
Food and Beverage: 9.36
Overall Experience: 9.43
D
David • couple • us
10
2026-07-17 • via Nuitee
R
Ryan • couple • us
7
Pros:

Really nice location near shopping and tourist activities. Convenient to restaurants and parking very close. The onsite restaurant is pricey but large portions and the food was amazing. It’s a very hip and trendy hotel.

Cons:

Our room was very dark. You couldn’t read in the room. One side of the bed had no power for cords for charging. The bedside lamps were not reading friendly.

2026-07-13 • via Nuitee
T
Ty • couple • us
7
Pros:

Nice vibe overall. Lobby is very welcoming.

Cons:

Small room on the third floor. Not a good view. Restaurant food quality is very good but room service and hotel website is a mess. Especially trying to order room service, etc. long wait time.

2026-06-15 • via Nuitee
A
Anne • couple • us
10
2026-05-22 • via Nuitee
S
Sara • solo_traveller • us
10
2026-05-14 • via Nuitee
E
Eric • solo_traveller • us
9
2026-04-28 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

The hotel was beautiful. The location was excellent. They even upgraded our room at no cost.

2026-04-22 • via Nuitee
D
Danielle • couple • us
10
Cosy and stylish
Pros:

Ambiance -lobby fireplace
Rooftop hottub
Restaurant on location

Cons:

No good views or privacy on the balcony’s
Door is not soundproof with hallway noise

2026-04-20 • via Nuitee
T
Thomas • couple • us
10
2026-03-23 • via Nuitee
K
Karen • extended_group • us
10
Will stay again!
Pros:

Excellent service!

2026-03-01 • via Nuitee
B
Bruner • couple • us
9
Comfortable, classy, and cozy location for us to celebrate our anniversary.
Pros:

The hotel and room looked great, was clean, had a relaxing atmosphere, and we felt very comfortable. The room was cozy and romantic, it had a classy feel, and the hotel staff even gifted us wine to celebrate our anniversary. The room had a large bathroom, a walk-in shower, ample room for luggage, plenty of counter space, big windows with sheer or blackout curtains, and a great heating and a/c unit. The front desk was very helpful as they called ahead to tell us our room was ready and were also able to help us find the parking entrance over the phone. The sitting spaces like the lounge in the lobby and the patio spaces outside (main floor and third level) were very nice and a wonderful option to have. We liked the hot tub, it was clean and relaxing. The close proximity of the hotel to the parking ramp was great and the location of the hotel being right along Main Street was convenient. Overall, we enjoyed our stay at Hotel Crosby and would love to stay again.

Cons:

The door of the hotel room seemed to not be as sound proof as I would hoped, as some of the other hotel guests were very loud in the hallways (slamming doors and yelling) getting to their rooms on the second floor several hours after quiet hours started at 11pm. I understand the loud behavior is the guest's fault, not hotel management. We went to the Matchstick for dinner and the hostess told us it would be a 30 minute wait which was fine but it was nearly 40 minutes later and she hadn't communicated with us (we were sitting about 15 feet away in the lobby) so I inquired how much longer it would be and she not only had forgot about us but also has canceled our names from the wait list. This was frustrating, but they got us in and the rest of the service from our waiter was fantastic.

2026-02-23 • via Nuitee
B
barry • extended_group • us
5
2026-02-11 • via Nuitee
J
Joshua • couple • us
10
Worth the money for a nice little vacation
Pros:

The room was exactly what I expected, the staff was friendly and quick to help. The roof top hot tub was amazing even with record low temps. Will def be returning.

2026-01-25 • via Nuitee
P
Peterson • couple • us
10
2026-01-24 • via Nuitee
B
Billie • couple • us
10
Loved the location and vibe!
Pros:

The staff was amazing especially Billie Jo! She was excellent!

2026-01-20 • via Nuitee
W
William • couple • us
8
Fun weekend, would probably stay again but most likely during the week to avoid wedding celebrations
Pros:

Great location, clean rooms, nice bar and restaurant.

Cons:

Our room (133) was dark and beds were not the most comfortable. Noisy neighbors kept us up our first night. We felt the wine prices were ridiculously high.

2026-01-19 • via Nuitee
M
Marian • family_with_children • us
9
Great location, nice room, good bed. No breakfast.
Pros:

Location was great. Staff was very nice, polite, accommodating. Very clean property. Wish they offered breakfast even if it was just coffee and pastries.

Cons:

Offer a continental breakfast. I mean, for $400 per night that’s the least they could do!

2026-01-19 • via Nuitee
S
Sherrill • couple • us
8
2026-01-19 • via Nuitee
C
Cardeay • extended_group • us
10
Pros:

Everything was absolutely wonderful no complaints here! :)

2026-01-19 • via Nuitee
S
Shannon • couple • us
7
Nice hotel
Pros:

Lovely hotel. The shower was really good. There was a hot tub on the roof.

Cons:

The bed was very uncomfortable. I could not get any sleep.

2026-01-19 • via Nuitee