Tru By Hilton El Paso East Loop 375

Hotels
Tru by Hilton
8.6 (156 reviews)
3620 Joe Battle Blvd, El Paso, Texas, 79938 , El Paso , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Continental breakfast
Outdoor furniture
Elevator
Fitness facilities
Gift shops or newsstand
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
No microwave in room
Road construction nearby

Categories

Cleanliness
8.18
Room was clean, but there were no trash bags in trash cans.
Service
9.15
The staff were welcoming, friendly, and went out of their way to please everyone.
Location
8.69
Good location for hiking and nearby restaurants, though road construction caused some inconvenience.
Room Quality
8.14
Room was comfortable, but lacked a microwave.
Amenities
8.67
Good amenities including a breakfast and games in the lobby, though some were not used.
Value for Money
8.63
Pricy but nice, standard quality for the hotel tier.
Food and Beverage
8.18
Breakfast was decent and convenient, though some issues with microwaves.
Overall Experience
9.15
A great stay with excellent service, would definitely stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:33

Property Description

Experience the perfect blend of comfort and convenience at Tru By Hilton El Paso East Loop 375, where your ultimate stay begins.

Recreational Amenities: Dive into relaxation with our outdoor pool or maintain your fitness routine at our 24-hour gym. Enjoy a refreshing start each morning with our complimentary continental breakfast, served daily.

Stylish Accommodations: Our 90 modern guestrooms are designed with your comfort in mind, featuring LCD televisions, complimentary wired and wireless internet, and private bathrooms stocked with essential toiletries.

Business & Parking Facilities: Perfect for both leisure and business travelers, we offer a well-equipped business center and complimentary self-parking for your convenience.

Ready to make unforgettable memories? Book your stay with us today and explore the best of El Paso!

Important information:

  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pet max weight (per pet) in kg is 23

See all policies

Location

Guest Reviews

8.6
Based on 156 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 9.15
S
Staci family
10
Pros:

Clean rooms, nice area in the lobby, where our family was able to visit. Very courteous and attentive staff.

2025-10-05 via Nuitee
L
Louis family
10
Pros:

We've stayed here three times in the past year and really like everything about it. It's conveniently located near all the places we needed to visit, some of which we could walk to.

2025-10-01 via Nuitee
D
dale
10
Pros:

Check in was a breeze, got to room and didnt have a renote, when back down to front desk, they found one, went back to room and had no channels went back down to front desk and told them but they said there maintenance are gone for the day and couldnt do anything for it till morning. Other than that beds comfy, so are pillows, room was clean, no trash bags though in trash cans.

2025-09-25 via Nuitee
E
ESMA
10
Pros:

Its excellent

2025-09-22 via Nuitee
A
Anthony friends
10
Pros:

Welcoming staff on check in working the front desk

2025-09-21 via Nuitee
Z
Zola partner
10
Pros:

Friendly front desk workers. Very kind and went out of their way to please everyone.

2025-09-20 via Nuitee
J
John
10
Pros:

Garrett and Cesar were excellent. Garrett I believe was his name checked us in. He was super nice and helpful. Cesar checked us out. He was very friendly and had a great sense of humor.

2025-09-20 via Nuitee
R
Rose
10
Pros:

Clean room great staff and nice área

2025-09-11 via Nuitee
H
Heinz
10
Excellent stay!
Pros:

Visited with a friend for two nights for some great hiking in the area. Hotel was perfect for us: nice vibe, new, clean, comfortable, and all the nice touches. Staff encountered were great. Breakfast was perfect to get younstarted. Location good for us as we had to head east towards the Guadalupe Mountains. We ate at the BBQ place and Mexican restaurants within walking distance. Only minor issue which isn't really the hotel's fault, is all the road construction in area which made us drive in circles trying to find the parking lot a couple of times. But I would definitely stay there again!

2025-09-08 via Nuitee
P
Paul
10
Pros:

.

2025-09-07 via Nuitee
A
Anthony friends
10
Pros:

Location. Quality of room & bed. Happy friendly Staff

2025-09-06 via Nuitee
D
Daniel partner
10
Pros:

Awesome Experience!

2025-09-02 via Nuitee
J
Jeremy family
10
Pros:

Fresh baked cookies on arrival and cool, modern entry fruit very welcoming. Room was clean and had everything one needed for a good night's sleep. Free breakfast was pretty decent and convenient to enable us to be on our way first thing in the morning. Would stay here again for sure.

2025-09-01 via Nuitee
G
Gabby family
10
Pros:

I really liked the breakfast , I didn't like that it didn't have a microwave in room , had a big party with us , and had to wait in line for the microwave till everyone had their turn ... Staff was great ... Rooms were awesome ... Didn't get to use , but had a pool table , foose table , and a air hockey table ... Lots of board games in an awesome lobby .. there was a lot of restaurants in the area ..

2025-08-22 via Nuitee
J
Jose
10
Pros:

This place always convenient and clean. And the staff are always friendly.

2025-08-20 via Nuitee
M
Marco
10
Pros:

Great service

2025-07-28 via Nuitee
J
juan manuel
8
Pros:

Pricy but nice

2025-07-20 via Nuitee
K
Keanni
10
Pros:

Great s r ice nice location and super comfy rooms. The atmosphere was amazing

2025-07-12 via Nuitee
T
TANIA
10
Wonderful Property
Pros:

Amazing staff! Followed up with text messages to see how thi gs were going and if i needed anything. Will stay there again!

2025-07-12 via Nuitee
D
Dave
10
Pros:

Great spot

2025-07-11 via Nuitee