Zhangjiajie Country Garden Phoenix Suites Hotel

Hotels
•
Independent
9.4 (5 reviews)
Banping Village, Shadi Xiang, Yonding District, Zhangjiajie, Hunan , Zhangjiajie , CN
86-0744-8608888

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
Porter/bellhop
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent customer service
Luxurious hotel

Categories

Cleanliness
9.21
The hotel is described as clean and amazing.
Service
9.68
Excellent customer experience with special mention of Ms. Wendy at the reception.
Location
9.72
Located in a stunning location.
Room Quality
9.17
Standard quality for this hotel tier.
Amenities
9.2
Standard quality for this hotel tier.
Value for Money
9.16
Standard quality for this hotel tier.
Food and Beverage
9.21
Food quality is high.
Overall Experience
9.88
Really worth visiting, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:06

Property Description

Luxurious Accommodations

Make yourself at home in one of the 1041 air-conditioned guestrooms featuring jetted bathtubs and rainfall showerheads, with complimentary wireless internet access and cable programming for your entertainment.

Unparalleled Amenities

From an outdoor pool, indoor pool, and 24-hour fitness center to a 24-hour business center, concierge services, and complimentary WiFi, we offer a wide range of amenities to ensure a comfortable stay.

Ideal Location

Conveniently located near notable landmarks such as Puguang Temple and Zhangjiajie National Forest Park, our upscale hotel in Zhangjiajie provides easy access to explore the beauty of the region.

Indulge in luxury and convenience at Country Garden Phoenix Suiet Hotel.

Important information:

  • The seasonal pool will be open from July to August.
  • Pool access available from 3:00 PM to 9:30 PM.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for lunch

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.4
Based on 5 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.88
G
GERARDO J
10
Pros:

Excelente hotel

2025-08-27 • via Nuitee
N
Nadessha • family
10
Pros:

We had an excellent customer experience from everyone at the hotel (especially Ms. Wendy at the reception). The hotel is amazing, clean, located in a stunning location. Food quality is high. This is a very luxurious hotel, really worth visiting. I highly recommend staying at this hotel.

2025-08-15 • via Nuitee
J
John
8
Very interesting hotel
Pros:

We visited the hotel in off season so we have to expect that it is not up to full operation. I believe we were on two guests in this 900 plus room resort. The assistant manager was so helpful to us with researching things to do and places to eat in the area which made things much easier. The rooms were big and comfortable so no complaints there. I took advantage of the inexpensive in-house massages. Easy to get around using Didi. Would probably stay here again.

2025-03-05 • via Nuitee
E
Eugen • family
10
Pros:

Location was completely wrong indicated at the Expedia page. Outside of town in a forest area. You need a taxi as no bus line is available near the hotel.

2024-06-04 • via Nuitee
V
Verified traveler
10
Pros:

Very nice hotel in the mountains with a good view. The hotel was decorated very nice for Christmas. The indoor swimming pool is not open year round like I thought though and the restaurants close earlier during non-peak travel season so rely on room service if you want food late (it was good food).

2018-12-27 • via Nuitee