Staypineapple, An Artful Hotel, Midtown New York

Hotels
•
StayPineapple Hotels
9 (2112 reviews)
337 W. 36th Street , New York , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Thoughtful staff
Cons:
Small rooms
Limited signs for direction

Categories

Cleanliness
8.21
Clean, with some housekeeping misses.
Service
9.68
Staff was welcoming and thoughtful.
Location
9.72
Excellent location, very convenient.
Room Quality
8.17
Compact room with minor discomforts.
Amenities
9.2
Great refreshments and lovely additional touches.
Value for Money
9.16
Good value for the location and offerings.
Food and Beverage
8.71
Free snacks and beverages available.
Overall Experience
9.18
Enjoyed the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:01

Property Description

Central Location in New York
Located in the heart of New York, Staypineapple, An Artful Hotel, Midtown New York offers a convenient base for exploring the city. With popular attractions like Penn Station and the Empire State Building nearby, guests can easily immerse themselves in the vibrant city life.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Staypineapple provide a comfortable retreat with modern amenities such as a coffee machine, flat-screen TV, and a private bathroom. The attentive staff ensure that guests have a pleasant stay, with 24-hour assistance available in English and Spanish.

Convenient Facilities and Services
Guests can enjoy free WiFi throughout the property and even explore the city on complimentary bikes. The non-smoking hotel also boasts a 24-hour front desk, ensuring that guests' needs are met promptly.

Ready to experience the charm of Staypineapple, An Artful Hotel, Midtown New York? Book your stay now and make unforgettable memories in the Big Apple!

Important information:

Reservations for 10 rooms or more need to be contracted as a Group with the hotel directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2112 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
F
Francine • couple • nl
8
2026-10-17 • via Nuitee
R
Robbert • extended_group • nl
10
Great stay, kind staff, excellent location
Pros:

We have stayed at Staypineapple for multiple times already and this week it was a great stay as well.
The staff is very kind and helpful. The rooms are clean and tidy and the beds sleep amazingly well! Quiet rooms too!!
The location is easy to reach. Only 2 blocks from Penn station and close to the iconic Madison Square Garden.
Times Square is easy to reach on foot, but the hotel still is in a bit more quiet part of the street.
With the subway nearby you can easily reach all the tourist attractions. Good food is also in the neighborhood.
We usual travel with other friends and book the fashionista connecting rooms. The rooms themselves aren’t the biggest in the hotel, but the best price for 2 separate rooms in the city.
Our favorite place to stay in NYC!!!

2026-10-16 • via Nuitee
P
Paolo • couple • us
5
The staff is friendly, but the rooms are tiny and dark. Not a pleasant hotel.
Pros:

The rooms are clean and the staff is friendly. Those are the two main positives.

Cons:

The rooms are tiny and dark. Overall, it felt pretty unpleasant to stay there. The area around the hotel is chaotic, noisy, and dirty. Even within midtown, there are quieter and more pleasant neighborhoods. Also, we were not able to check in until 15 mins past the check-in time (which was 4pm!),

2026-10-14 • via Nuitee
K
Kim • couple • no
10
2026-10-13 • via Nuitee
J
Jim • solo_traveller • us
9
2026-10-12 • via Nuitee
K
Karen • couple • us
10
2026-10-08 • via Nuitee
M
Milena • couple • nl
10
We liked it a lot
Pros:

Great value, super central, right next to Times Square, yet so quiet! Everything was cleaned daily and the bed and sheets were super comfortable. The room is spacious.

2026-10-08 • via Nuitee
M
Michael • solo_traveller • au
10
Pros:

Great location, very comfortable, nice bedding, drinks and snacks lovely touch

2026-09-17 • via Nuitee
P
Peter • solo_traveller • gb
10
I will use this hotel chain whenever I am able too! So refreshing!
Pros:

The team are fab! Everyone says hello whether see you, including maintenance and cleaning staff!
They really do treat you as an individual!!
And finally a US hotel that uses full size fluffy bath towels!!
Well Done!

Cons:

Nothing whatsoever!!

2026-09-16 • via Nuitee
R
Robert • couple • us
8
Cute little boutique hotel
Cons:

The room key system was broken and hotel staff had to open our door every time we wanted entry

2026-09-15 • via Nuitee
P
Peter • solo_traveller • gb
10
Loved it, will be back whenever in NYC!!!
Pros:

Love the way the lobby team always said hello and asked how you were as you walked in and out!

Cons:

Obviously the problem with the door locks is a nuisance, although well managed by the team!

2026-09-13 • via Nuitee
V
Van Leesten • couple • us
8
We will definitely stay there again!
Pros:

Location was fine, especially given the price. The accommodations were more than adequate.

Cons:

The only issues where technology related:
1) Door cards were not working through the building; and 2) The wrong instructions were provided for logging into WiFi. Other than that, it was great!

2026-09-08 • via Nuitee
L
Lori • couple • us
8
Short but comfortable stay. Appreciated being able to check in early!
Pros:

Convenient location from train station. Super comfy bed! We were able to check in early!

Cons:

Room is small but manageable.

2026-09-08 • via Nuitee
V
Vafootballgal • solo_traveller • us
7
Pros:

Like the cleanliness, location and the retro decor.

Cons:

The TV didn't work, being on a high floor, key cards were not working and had to be let in by staff everytime you came back to your room.

2026-09-05 • via Nuitee
ΔΗΜΗΤΡΗΣ • solo_traveller • gr
10
2026-09-04 • via Nuitee
G
Gianluca • family_with_children • it
9
Business and Vacation
Pros:

Nice , clean , not a loud area considering Manhattan

Cons:

Missing a lobby’s bar

2026-08-29 • via Nuitee
F
Felicia • solo_traveller • us
6
Just fine if you're not spending a lot of time in your room.
Pros:

The staff was friendly and accommodating.
The bed was comfortable and the individual duvets were a nice feature.
The birthday welcome was very nice.

Cons:

The room was very small, which is to be expected for NYC, but there was barely room to walk to between the bed and the AC.
There also wasn't a lot of storage space and no fridge in the room.
The shower leaked like crazy, so even though we put towels down, the floor still got soaked.
It also feels like the room wasn't planned out well. There are mirrors on basically every wall in the bathroom-including in front of the toilet. It also meant that the only place to put the soap dispenser was behind the toilet at arm level, so you could hit the dispenser as you were trying to get toilet paper.

2026-08-27 • via Nuitee
R
Russo • couple • it
10
Pros:

Struttura molto vicina a tutto penn station. Time square ottima la consiglio

2026-08-26 • via Nuitee
M
Marisol • family_with_children • es
7
Un buen hotel en Nueva York, pequeño, con detalles y cómodo
Pros:

Nos gustó mucho la ubicación, decoración y sobretodo la comodidad de las camas. Un buel colchón que permitía el descanso.

Cons:

La calle por las noches se llena de basuras y personas sin hogar.

2026-08-25 • via Nuitee
M
mina • family_with_children • tr
10
Great location, comfy bed, super clean!
Pros:

Bed was very comfortable, the room was super clean. Location is great, walking distance to train station, bryant park and many other places. Room is on the smaller side (expected) but there is a decent amount of closet space to help for those with more belongings. There's free tap / sparking water at reception area which was a huge plus!

Cons:

N/A

2026-08-24 • via Nuitee