Staypineapple, An Artful Hotel, Midtown New York

Hotels
StayPineapple Hotels
9 (1989 reviews)
337 W. 36th Street , New York , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Thoughtful staff
Cons:
Small rooms
Limited signs for direction

Categories

Cleanliness
8.21
Clean, with some housekeeping misses.
Service
9.68
Staff was welcoming and thoughtful.
Location
9.72
Excellent location, very convenient.
Room Quality
8.17
Compact room with minor discomforts.
Amenities
9.2
Great refreshments and lovely additional touches.
Value for Money
9.16
Good value for the location and offerings.
Food and Beverage
8.71
Free snacks and beverages available.
Overall Experience
9.18
Enjoyed the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:01

Property Description

Central Location in New York
Located in the heart of New York, Staypineapple, An Artful Hotel, Midtown New York offers a convenient base for exploring the city. With popular attractions like Penn Station and the Empire State Building nearby, guests can easily immerse themselves in the vibrant city life.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Staypineapple provide a comfortable retreat with modern amenities such as a coffee machine, flat-screen TV, and a private bathroom. The attentive staff ensure that guests have a pleasant stay, with 24-hour assistance available in English and Spanish.

Convenient Facilities and Services
Guests can enjoy free WiFi throughout the property and even explore the city on complimentary bikes. The non-smoking hotel also boasts a 24-hour front desk, ensuring that guests' needs are met promptly.

Ready to experience the charm of Staypineapple, An Artful Hotel, Midtown New York? Book your stay now and make unforgettable memories in the Big Apple!

Important information:

Reservations for 10 rooms or more need to be contracted as a Group with the hotel directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1989 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
A
Amy solo_traveller us
10
Highly recommend
Pros:

The staff was so welcoming and attentive. Check-in and check-out was a breeze. The room was exceptionally clean and comfortable with good lighting and just the right temperature. The bed was like sleeping on a cloud. I really liked the pineapple cookies, the water station, and the complimentary soft drinks.

2026-04-11 via Nuitee
R
Renae solo_traveller au
8
Pros:

The location was great and the room was nice. The only thing I missed was having a fridge in the room to be able to put any food.

Cons:

The location in Mid Town was close to a lot of places and attractions to visit.

2026-04-11 via Nuitee
N
Nikki extended_group gb
10
Great place to stay to explore New York
Pros:

Very comfortable. Staff very helpful and great location

Cons:

No complaints at all

2026-04-08 via Nuitee
J
Jayne couple gb
10
Excellent staff, rooms and location - would stay again
Pros:

Friendly staff, great location, super clean and the most comfy bed ever. Little treats and drinks bonus and coffee machine essential and very nice for our stay. Needed good fix to explore the day

Cons:

Not that the hotel can do anything about it. More a tip, if quiet sleeper always recommend higher rooms from street noise when staying in New York City centre areas. Grateful not in centre of Times squares but it’s still very busy area, if your not use to city noise

2026-04-07 via Nuitee
M
Martha solo_traveller us
10
2026-04-07 via Nuitee
A
Asllan family_with_children us
1
FRONT DOOR DESK FROM HELL
Pros:

Front desk. Canceled my reservation saying that. Booking , com over booked and saidi I have to call and deal with it and that they're not allowed by law to get involved so it's my problem basically at 1130 pm on one of the nights we had Arctic weather in New York City
-Since I don't have a reservation anymore which I think was action That the front desk individual took upon himself not booking.comand blaming overbooking.
-That bitch proceeded to tell me that if I don't leave since I don't have the reservation anymore it's considered loitering and then front desk individu to call policeWithout telling me .
*; please note: This was after the moment I was told my reservation was canceled and told to stop loitering I went ack online and found the same reservation still available and I booked it and when I went back to the front desk who continually try to ignore me and taking other people in front of me that's is when, He Left the front door a moment. It was at that point he called the authorities to have me removed since I was being. " Aggressive. " which was a lie

Cons:

Front desk. Canceled my reservation saying that. Booking , com over booked and saidi I have to call and deal with it and that they're not allowed by law to get involved so it's my problem basically at 1130 pm on one of the nights we had Arctic weather in New York City
-Since I don't have a reservation anymore which I think was action That the front desk individual took upon himself not booking.comand blaming overbooking.
-That bitch proceeded to tell me that if I don't leave since I don't have the reservation anymore it's considered loitering and the front desk individual called police Without telling me .
*; please note: This was after the moment I was told my reservation was canceled and told to stop loitering I went back online and found the same reservation still available and I booked it and when I went back to the front desk who continually try to ignore me and taking other people in front of me that's is when, He Left the front door a moment. It was at that point he called the authorities to have me removed since I was being. " Aggressive. " which was a lie

2026-04-06 via Nuitee
J
jonathan family_with_children us
10
Pros:

Hi everything good

2026-04-03 via Nuitee
A
Andrijana family_with_children at
9
2026-04-01 via Nuitee
J
Jada couple us
10
Amazing
Pros:

I love how so much stuff was complimentary!

Cons:

Nothing everything was amazing

2026-03-30 via Nuitee
L
Laurence couple fr
9
Excellent
Pros:

Confort, accueil, situation de l hotel

Cons:

Rien ne me vient à l esprit

2026-03-30 via Nuitee
P
Paola couple cr
6
Buena ubicación pero no cómodo
Pros:

Ubicación y limpieza

Cons:

La cama no tenía espacio en uno de los lados, decían que la habitación tenía zona de estar y que era de 18 m2 y no creo que llegara a 12 chocábamos 2 personas

2026-03-27 via Nuitee
R
Robin solo_traveller us
6
Very expensive closet. Staff was so amazing.
Pros:

The hotel staff was amazing. The location was great you can walk to a lot of things. Times Square is not too far. The room is not worth the price. I felt like I was sleeping in a closet. Definitely not worth $700 for two only two nights.

Cons:

The size of the room. And the zebra rug was not in my room.

2026-03-27 via Nuitee
S
sara solo_traveller it
9
2026-03-24 via Nuitee
M
Mayleigh couple us
10
Very welcoming
Pros:

I absolutely loved it

2026-03-22 via Nuitee
F
florence couple fr
9
2026-03-21 via Nuitee
R
Rocio family_with_children es
9
Pros:

La ubicación

Cons:

Nada que decir

2026-03-21 via Nuitee
C
Caudillo solo_traveller mx
6
Buena y practica
Pros:

ubicacion

Cons:

las imagenes no correspondian a lo que reserve.

2026-03-20 via Nuitee
S
Sharon family_with_children us
10
2026-03-17 via Nuitee
M
Mehdi couple fr
10
J’y retourne sans hésiter !!!
Pros:

Le service, l’accueil, les petites attention avec les boissons gratuites, le service de bagage

Cons:

La chambre est un peu petite mais franchement bien optimisé

2026-03-16 via Nuitee
M
Mckenna couple us
10
2026-03-16 via Nuitee