Maxwell Reserve Singapore, Autograph Collection

Hotels
•
Autograph Collection
8.6 (446 reviews)
2 Cook Street , Singapore , SG
+65 6914 1400

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique design
Cons:
Small rooms
Dampness in room
Construction noise

Categories

Cleanliness
7.56
Some reviews mention high cleanliness standards, but the dampness in rooms and construction noise affect overall perception.
Service
9.53
Overall positive feedback about staff friendliness and service, although some mentioned rudeness among staff.
Location
9.57
Multiple reviews highlight the excellent location near metro stations and local attractions.
Room Quality
8.02
Reviews indicate varying experiences with room size, some being small and lacking basic amenities.
Amenities
8.55
Unique design and bar mentioned positively, but the absence of certain facilities like elevators affects this rating.
Value for Money
8.51
Many feel it’s not worth the price at 5-star standards, but the boutique vibe is appreciated.
Food and Beverage
8.56
Breakfast praised, though some feel it could be more abundant despite good quality.
Overall Experience
8.53
The hotel provides a unique experience with charm, despite flaws noted in rooms and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 21:45

Property Description

Boutique Heritage Charm

Luxurious Accommodations: Indulge in tastefully decorated rooms and suites with original artworks and premium amenities.

Dining Variety: Enjoy a culinary journey with 5 dining options including a plant-based cafe, a cocktail bar, and more.

Convenient Facilities: Stay active in the gym, relax by the lap pool, and make use of 24-hour services for a seamless stay.

Experience the charm of Maxwell Reserve in the heart of Chinatown. Book now for an unforgettable stay!

Important information:

Construction work is currently ongoing adjacent to our hotel. The hotel facilities, along with our restaurants and bars remain fully operational during this time. While we strive to minimize any inconvenience caused, please be aware that some rooms may experience some disturbance during your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 446 reviews
Cleanliness: 7.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
J
Johan • solo_traveller • se
9
Väldigt trevligt, bevarat område av gamla chinatown
Pros:

Inredning väldigt speciell och fin. Gamla uniformer och gammal “British Empire” stil med mörkt trä och fina restauranger och barer.

Cons:

Lite trångt rum

2026-10-17 • via Nuitee
R
RN • couple • au
5
2026-10-12 • via Nuitee
K
kawakami • solo_traveller • jp
9
An Indian surprise in Chinatown
Pros:

Colonial Indian atmosphere in Chinatown

Cons:

The drain in the shower was clogged, so the water almost overflowed into the bedroom, which I prevented by throwing in towels.

2026-10-10 • via Nuitee
C
Carol • couple • gb
9
Would love to come back!
Pros:

Excellent experience

Cons:

Nothing

2026-10-09 • via Nuitee
J
joanne • solo_traveller • gb
10
Pros:

Everything. This is an Amazing hotel with lovely friendly helpful staff. We had a fantastic time and will definitely stay here again and for longer. 🤗😊*****

Cons:

Nothing

2026-10-09 • via Nuitee
M
Michael • couple • au
9
Our room rate included club membership and so we were given snacks if we wanted for lunch and dinner which sometimes we
Pros:

Unique character - Indian military history
Rooms beautifully furnished
Reception happy to change our room for us

Cons:

Everything was very good
Unfortunately for the hotel there is a construction site nearby but Reception gave us a room away from that

2026-10-09 • via Nuitee
N
Naomi • solo_traveller • au
10
2026-09-19 • via Nuitee
E
Emily • solo_traveller • gb
10
Pros:

Excellent service and location, and felt like staying in a piece of Singapore history. Loved it being so close to Maxwell hawker centre, and only a 15 min grab to Sentosa as well. Breakfast was delicious and loved that it’s al a carte instead of buffet

Cons:

Because it’s a heritage property, the space in the rooms is a little awkward

2026-09-17 • via Nuitee
E
Emily • solo_traveller • gb
10
2026-09-17 • via Nuitee
G
Guido • solo_traveller • de
2
2026-09-17 • via Nuitee
R
Robyn • couple • au
9
We had a very enjoyable stay at Maxwell reserve
Pros:

The staff went out of their way to make our stay.Comfortable. They all each and everyone of them assisted us in many ways

2026-09-13 • via Nuitee
Y
Yik Seong • couple • sg
9
Great hospitality from the staff, the breakfast was great, the cocktail and snacks was fantastic, value for money
Pros:

The design of the hotel was unique and artistic, very nice

Cons:

Room size a bit small

2026-09-13 • via Nuitee
C
Christoffel • couple • za
10
Very enjoyable stay as a tourist un Singapore
Pros:

Decor was exceptional!
The Front Desk personnel were extremely friendly and helpful.

Cons:

Very small room.

2026-09-06 • via Nuitee
P
Philippe • solo_traveller • es
9
2026-09-05 • via Nuitee
A
Andras • solo_traveller • de
4
Pros:

Empfang, Lage, bequemes Bett

Cons:

Service beim Frühstück. Kein Tageslicht aufgrund der Baustelle. Keine Information und Entschädigung für die dauerhafte Baustelle (8:00-22:00! Uhr durchgehende Arbeiten)

2026-08-31 • via Nuitee
F
Francois • solo_traveller • de
9
2026-08-30 • via Nuitee
J
Janis • solo_traveller • nz
7
Pros:

Breakfast room lovely, loved the books & food great. Staff were great & very accommodating

Cons:

Much to our surprise, we had a windowless room. This was not stated on our booking. It meant the room was very dark & gloomy.
Plus we can only assume that Singapore is in a drought as the water only trickled into the basin

2026-08-29 • via Nuitee
K
Karelle • couple • us
9
Fantastic stay in a gorgeous colonial hotel
Pros:

Gorgeous colonial hotel. The breakfast was fantastic! The room was a bit small (first price) but enough for a short stay. The location is convenient, walking distance from a subway station and many touristic areas

Cons:

The bathroom sink was open in the bedroom.

2026-08-28 • via Nuitee
D
Daniel argiolas • solo_traveller • it
10
Pros:

Tutto fantastico.

Cons:

Niente

2026-08-28 • via Nuitee
S
Stuart • couple • nz
8
2026-08-27 • via Nuitee