Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce

Hotels
•
Super Hotel
7.6 (220 reviews)
Uoyamachi 1-30-1 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Hot spring facilities
Friendly staff
Convenience of a nearby convenience store
Cons:
Unpleasant odors in some rooms
Inconsistent breakfast service
Distance from public transport

Categories

Cleanliness
6.28
Multiple comments on unpleasant odors and maintenance issues.
Service
8.25
Generally positive service experiences mentioned, but some inconsistencies in breakfast provision.
Location
7.29
Some reviews mention distance from the station and lack of nearby restaurants.
Room Quality
6.74
Reviews indicate issues with room size and faint odors; improvements needed.
Amenities
8.77
Positive remarks about facilities like the hot spring and beverage services.
Value for Money
7.23
Mixed feelings regarding pricing versus quality; some felt it was overpriced.
Food and Beverage
7.98
Breakfast positive, yet some reports of breakfast orders being forgotten.
Overall Experience
8.25
Generally satisfied with various aspects, despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:14

Property Description

Convenient Location and Amenities
Located just a 2-minute walk from Kawaramachi Tram Stop, Super Hotel Lohas Kumamoto Natural Hot Springs offers easy access to transportation and features hot spring baths, free WiFi, and a Japanese pub-restaurant.

Relaxing Hot Spring Baths and Additional Services
Guests can unwind in the public hot spring bath Hi-no-Kuni, with separate areas for men and women, offering Bihada-no-Yu for beautiful skin. The hotel also provides a pillow bar, massage treatments, organic bath amenities, and a selection of pillows for a comfortable stay.

Comfortable Rooms and Dining Options
Rooms at Lohas Super Hotel are elegantly decorated in neutral tones and equipped with modern amenities like LCD TV, mini-fridge, and air cleaner/humidifier. Guests can enjoy a delicious dinner at the Japanese pub-restaurant Ryosai Izakaya, offering a variety of drinks and Japanese favorites.

Book your relaxing stay at Super Hotel Lohas Kumamoto Natural Hot Springs now!

Important information:

Please note adult rates are applicable to children who are 6 years and older.

Please note, the on-site parking garage has a height limit of 26 feet.

Due to plumbing renovations, the hot spring bath at the facility will be under construction from 20 October 2020. Guests will not be able to use the hot spring bath during this period.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 550 per day.

Location

Guest Reviews

7.6
Based on 220 reviews
Cleanliness: 6.28
Service: 8.25
Location: 7.29
Room Quality: 6.74
Amenities: 8.77
Value for Money: 7.23
Food and Beverage: 7.98
Overall Experience: 8.25
I
Ikmo • family_with_children • kr
10
2026-02-13 • via Nuitee
T
TORU • solo_traveller • jp
9
2026-02-10 • via Nuitee
信雄 • solo_traveller • jp
5
2026-01-19 • via Nuitee
光洋 • solo_traveller • jp
10
2026-01-16 • via Nuitee
M
Mike RKC • solo_traveller • gb
10
Very Enjoyable, what I was hoping for. Last minute Booking(.com) which worked out Brilliantly.
Pros:

The Breakfast was Exceptional, make sure you book it at the Reception Desk when you check in. The Staff were very nice and able, they accommodated my lack of Japanese Language. There's an Open Bar in the Evening which I created a few Vodka Creme Coffee Drinks from — It closes at 9pm. It was amicable. The room was of a Traditional Japanese style, you can request extra Futons if you need. Pillow Selection is interesting, an available multitude. There are extra services available in the Lower Floors, something akin to a Spa, I'll have to go back to see it.

2026-01-16 • via Nuitee
K
KOUHEI • solo_traveller • jp
7
Cons:

温泉の温度が低過ぎて温まれなかった

2026-01-06 • via Nuitee
S
Sato • extended_group • jp
5
Cons:

スタッフさん(中年女性)の対応が悪かったです。

2026-01-04 • via Nuitee
F
Fujimto • solo_traveller • jp
8
2026-01-03 • via Nuitee
野柴 • family_with_children • jp
7
2025-12-31 • via Nuitee
S
Satoshi • solo_traveller • jp
6
2025-12-24 • via Nuitee
K
KAMOLCHANOK • family_with_children • th
7
Pros:

Free Onsen, welcome bar and good breakfast, facilities everything is good

Cons:

In my room, the top bunk was not fully made up; some bedding was missing, but the other three rooms I booked were fully made up. I informed the staff, but nothing has been done to fix it.

2025-12-21 • via Nuitee
N
nakahama • solo_traveller • jp
9
2025-12-07 • via Nuitee
T
Tanya • solo_traveller • de
8
2025-12-03 • via Nuitee
Y
yuka • solo_traveller • jp
5
可もなく不可もなく
Pros:

コンビニ近くでよかった

Cons:

駅からちょっと距離ある。

2025-12-03 • via Nuitee
T
TETSUROU • solo_traveller • jp
7
寝過ごして朝食食べれなかったです
Pros:

温泉があるので良いです

Cons:

市電の音と隣の部屋の話し声が聞こえて寝れなかった

2025-12-02 • via Nuitee
B
Benjamin • couple • au
10
Pros:

Facilities were very clean and everything we needed was provided. The hot spring was also a very nice addition.

2025-11-29 • via Nuitee
E
Emma • solo_traveller • jp
2
中年男性向けビジネスホテル
Pros:

大浴場が広かった

Cons:

ホテル全体、部屋も薄暗い。
部屋が臭い。排水口の匂いもする。
パジャマも匂いが残っている。
とてもじゃないけど着れなかった。

朝食を現地で申し込みしようと思っていたが、
チェックインの際に翌朝の分はもう終わってしまったと言われた。

枕が固くてゴツゴツする。ロビーに枕があって選べると書いてあったが
後で見に行ったら何もなかった。
枕は最初から柔らかいものにするべきだと思う。

このクオリティでこの金額は割高だと思った。
熊本で別のホテルに泊まったが、雲泥の差だった。
友達には絶対に勧めない。

2025-11-23 • via Nuitee
K
KIYOKAZU • family_with_children • jp
7
2025-11-09 • via Nuitee
L
Leon • solo_traveller • my
10
2025-11-09 • via Nuitee
令 • solo_traveller • jp
8
2025-11-08 • via Nuitee