Country Inn & Suites by Radisson, Lubbock Southwest, TX

Hotels
•
Country Inn & Suites by Radisson Americas
7.3 (1355 reviews)
6225 62nd Street , Lubbock , US
+1 806-451-5118

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff / quick check-in
Convenient location
Good price / reasonably priced
Breakfast and nice lobby area
Comfortable bed reported by some
Peaceful / quiet stays for many guests
Cons:
Severe cleanliness issues (stains, odors, blood, mold)
Rooms described as dirty/disgusting
Pest sighting (roach)
Pool / hot tub dirty or cloudy
Broken room fixtures (door lock, phone, dispenser)
Fridge not cooling
Towels with holes / missing towels
Billing / unexpected extra charges
Carpet and linens needing cleaning
Inconsistent room quality between stays

Categories

Cleanliness
3
Multiple reviews report severe cleanliness problems: stains (blood, oil, lipstick), mold in showers, roaches, dirty bathrooms, foul smells, and cloudy/dirty pool and hot tub—clear area of serious concern.
Service
10
Several guests praise friendly front-desk staff, fast check-in, and named employees (Robert and Pamala); a few reports of rudeness exist but overall staff interactions are frequently described as helpful and friendly.
Location
10
Many guests note the location is convenient for appointments and reasonably close to local attractions/needs; a minority mentioned location as a drawback, but overall comments emphasize convenience.
Room Quality
4
Frequent complaints about room condition: stains, odors, holes in towels, broken fixtures, broken door/security lock, and reports of very dirty rooms—room quality is consistently criticized.
Amenities
7
Mixed reports: breakfast area and lobby seating are praised, but amenities like the pool/hot tub, fridge, dispenser/shower fixtures, and towel availability have notable problems.
Value for Money
9
Several guests cite good pricing and reasonable rates; however, a few report unexpected extra charges or that a multi-night stay wasn't worth the cost—overall perceived as good value by many.
Food and Beverage
9
Breakfast is repeatedly mentioned positively and the breakfast area/lobby are noted as nice; no major complaints about food quality reported.
Overall Experience
6.4
Mixed overall: some repeat monthly guests and many positive service/location/price notes, but numerous serious cleanliness and room complaints lead to an uneven overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Luxurious Amenities
Country Inn & Suites by Radisson, Lubbock Southwest, TX offers a range of luxurious amenities including a fitness center, hot tub, and heated indoor pool for guests to relax and unwind.

Complimentary Services
Guests can enjoy a complimentary hot breakfast to start their day right and stay connected with complimentary WiFi throughout the property.

Convenient Facilities
With a business center and fitness center onsite, guests have access to everything they need for work or leisure during their stay at Country Inn & Suites by Radisson, Lubbock Southwest, TX.

Book your stay now at this exceptional hotel in Lubbock for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Location

Guest Reviews

7.3
Based on 1355 reviews
Cleanliness: 3
Service: 10
Location: 10
Room Quality: 4
Amenities: 7
Value for Money: 9
Food and Beverage: 9
Overall Experience: 6.4
J
Jandt • family_with_children • de
6
Pros:

Schnelles Check in. Viel Parkplätze.

Cons:

Frühstück war üppig.
Wenn man genau hinschaut, kann man mal wieder eine Grundreinigigung machen.

2026-11-03 • via Nuitee
H
Holly • couple • us
2
The room served it's purpose for the night. It was just so dirty and not worth the price.
Pros:

The location is excellent and the staff was friendly.

Cons:

This hotel was filthy. From the non-functioning front doors, to the elevators, to the stairwells, and the rooms themselves, everything just seemed dirty & musty. It was such a disappointment, especially considering how expensive it was. I'm glad we only had to stay one night!

2026-11-02 • via Nuitee
N
Nancy • couple • us
10
Great - other than the bed was too hard tho !
Pros:

Convenience

Cons:

Nothing

2026-11-02 • via Nuitee
C
Caballero • family_with_children • us
5
2026-11-02 • via Nuitee
A
Abbie • couple • gb
2
TERRIBLE and DISAPPOINTED
Pros:

The location

Cons:

The property was very outdated. Not worth the money we paid what so ever. The staff were rude, especially the lady at breakfast. They served out of date milk, the breakfast they offer was disgusting, definitely isn’t worth it. The carpets were filthy, we had skirting boards hanging off the wall which caused injury. Fridge didn’t work, rust everywhere. Property & stay was absolutely terrible and definitely wasn’t worth the money.

2026-11-01 • via Nuitee
E
Elias • solo_traveller • us
8
Pros:

In the new area of town. Lots of restaurants and activities within a few miles of the hotel.

Cons:

Carpet in room was slightly sticky.

2026-11-01 • via Nuitee
R
Ramirez • family_with_children • us
10
We come for Drs appointments to Lubbock and it's our favorite place to stay. We stay once a month.
Pros:

Everything no complaints

2026-10-31 • via Nuitee
J
Jawaun • couple • us
8
2026-10-30 • via Nuitee
S
Schubert • family_with_children • de
9
2026-10-28 • via Nuitee
J
Jane • extended_group • us
9
Pros:

good facility

Cons:

location

2026-10-27 • via Nuitee
G
goGomez mez • family_with_children • us
9
Pros:

Friendly service and check in was fast

Cons:

Well I had a king size bed but the pillows where to small 🙃 🤔 😅

2026-10-27 • via Nuitee
A
Adriana • family_with_children • us
1
Miserable
Pros:

I did not like anything

Cons:

Beds had blood stains, shower was disgusting, curtain was full of stains, pool and hot tub was gross and cloudly water was brown. The staff was so rude, they wouldn't even give us towels.

2026-10-26 • via Nuitee
M
Melissa • couple • us
4
2026-10-25 • via Nuitee
C
Cynthia • family_with_children • us
10
Pros:

Everything was great! Including price

Cons:

Needs 2 chairs. So we can actually sit and Talk. Instead Of one person always having to sit on the bed.

2026-10-24 • via Nuitee
K
Keisha • couple • us
8
2026-10-23 • via Nuitee
R
Ramirez • family_with_children • us
10
Pros:

Peaceful very nice

2026-10-21 • via Nuitee
P
Pamala • family_with_children • us
1
Pros:

Robert and Pamala were so nice!

Cons:

We had a roach in our room and a hole in the bath towel...also the phone didnt work to call the desk and the fridge didnt get food cold.

2026-10-20 • via Nuitee
T
Tricarico • solo_traveller • us
3
Walked into my room, which had stains everywhere, a dirty bathroom, and a bed that looked disgusting and smelled like us
Pros:

Staff

Cons:

Rooms are disgusting

2026-10-19 • via Nuitee
L
Lionel • couple • us
1
Horrible, do not recommend!!
Pros:

Nothing

Cons:

Horrible stay, room was super dirty and it had an awful smell. There were hairs in the shower and sink, blood stains on the carpet along with what looked like poop, and stains of oil. Lipstick on the bed sheets as well, floors were dirty and extremely sticky. A piece of the wall was ripped off and left by the side of the bed. Security lock on the door was broken off

2026-10-16 • via Nuitee
J
Janette • family_with_children • us
10
Awesme
Pros:

Great

Cons:

Clean a lil better

2026-10-15 • via Nuitee