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Scenic Location in Achkarren
Escape the hustle and bustle at Hotel Vulkanstüble, nestled in the serene surroundings of Achkarren.
Comfortable Accommodation
Experience cozy rooms with modern amenities such as free WiFi, flat-screen TVs, and private bathrooms at Hotel Vulkanstüble.
Delightful Dining Options
Indulge in a delicious buffet or continental breakfast at the on-site restaurant, promising a delightful start to your day.
For a relaxing getaway with top-notch facilities and excellent service, book your stay at Hotel Vulkanstüble now!
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Pas la clim alors que c'était noté chambre climatisée
Ciao, cari amici di Booking.com,
Secondo quanto concordato con voi, il check-in era previsto per le 23:00. Siamo arrivati in hotel con la nostra famiglia alle 22:00. Abbiamo suonato il campanello diverse volte, ma purtroppo nessuno ci ha aperto la porta. Nessuno ha risposto al numero di telefono dell'hotel indicato nella prenotazione. Una famiglia che alloggiava in hotel ci ha aperto la porta e abbiamo cercato insieme la chiave, ma purtroppo non l'abbiamo trovata. Anche questa famiglia era preoccupata per noi.
Alla fine, abbiamo dormito in un'auto privata con la nostra famiglia quella notte. Quando siamo tornati in hotel la mattina, ci hanno detto che c'era stato un errore, si sono scusati e ci hanno proposto di trascorrere la seconda notte in una camera confortevole con aria condizionata, gratuitamente. Ho accettato e ci siamo accordati per dormire la seconda notte in una camera familiare con aria condizionata, gratuitamente, a causa del loro errore, come ci hanno detto, per farci un favore. Purtroppo, la seconda notte ci hanno assegnato una camera senza aria condizionata, adatta solo per due persone e con soli due letti. Ero molto sconvolta. Siamo stati costretti a dormire con la nostra famiglia nella stessa stanza piccola e calda perché era mezzanotte e tutto era chiuso. Per quanto cercassi di chiamare, nessuno rispondeva al telefono, proprio come la sera prima.
Quando la mattina dopo si sono scusati di nuovo, si è scoperto che c'era stato un altro errore.
A nostro avviso, non si è trattato di un errore, ma di un vero e proprio atto di molestia nei confronti della mia famiglia.
Per questo volevo chiamare la polizia tedesca, ma ho pensato che sarebbe stato meglio parlarne prima con voi, miei cari, che siete stati i nostri referenti per questo hotel.
Hello, dear friends at Booking
According to the plan we had made with you about this hotel, our check-in time was supposed to be 11 pm. We were at the hotel with our family at 10 pm. We rang the hotel doorbell many times, but unfortunately no one opened the hotel door. No one answered the hotel phone number that was listed in the hotel reservation several times. A family staying at the hotel opened the door for us and we tried to find the key together, but unfortunately we couldn't find it. This family was also worried about us.
In the end, we slept in a private car with our family that night. When we went to the hotel in the morning, they said that there was a mistake and apologized and asked us to accept the second night in a good room with air conditioning and for free. I also accepted and it was agreed that we would sleep the second night in a family room with air conditioning and for free because of the mistake they had made, as they said, they wanted to do us a favor. Unfortunately, the second night they gave us a room that had no air conditioning and was only enough for two people
and only had two beds. I was very upset. We were forced to sleep with our family in the same small and hot room because it was midnight and everywhere was closed. No matter how hard I tried to call, no one answered the phone like the night before.
When they said again in the morning that they were sorry, another mistake had occurred.
In our opinion, it was not a mistake, but a planned harassment for my family.
That is why I wanted to call the German police, but I said it would be better to discuss the matter with you, my dears, first,
who were our contact with this hotel.
Klimaanlage, gutes Essen im Haus, ruhig
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Leckerste Essen und ein gutes Frühstück
Ort zu klein
Der Frühstück war sehr gut mit vielen frischen Sachen angeboten
Would have been good if we had known that the restaurant was not open on the night we were there!!!
Closed Monday and Tuesday.
Quiet, clean, good breakfast, restaurant. The room was air conditioned.
The corridors and the staircase are still without air condition.
Sehr herzlichen Empfang von den Gastgebern. Perfekte Bike Garage und Lademöglickeit. Abendessen und Frühstück sehr gut. Wir waren leider nur eine Nacht da aber planen einen Urlaub!
Hotel was clean. Room was a bit small. Breakfast was good.
On arrival the place was deserted and we felt a bit lost. The owner apologised for this.
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