Comfort Hotel Maceió

Hotels
•
Comfort
8.4 (106 reviews)
Rua Desportista Humberto Guimarães, 372, Ponta Verde , Maceió , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Cons:
Cleanliness issues
Inadequate family accommodations

Categories

Cleanliness
7.75
Concerns about the cleanliness were mentioned, with reports of a bathroom with remnants from previous guests and a smell of mold in some rooms.
Service
9.22
Staff were noted as attentive and friendly, particularly Nadja and Luiz, which enhances the service rating.
Location
9.76
The hotel's location was highly praised, being described as wonderful and conveniently situated near various attractions.
Room Quality
8
Overall room comfort was rated positively, but concerns were raised about noise and issues with the initial setup for families.
Amenities
7.24
Amenities faced criticism due to the pool being out of order and some reports of a lack of facilities for families.
Value for Money
8.2
The value for money was generally considered acceptable, although some found the breakfast selection repetitive.
Food and Beverage
8.44
Positive feedback on breakfast was given, though some noted it could be limited in variety.
Overall Experience
8.62
The overall experience received a favorable rating, highlighted by positive staff interactions and location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:09

Property Description

Prime Location near Ponta Verde Beach
Located just 100 metres from the stunning Ponta Verde Beach, Comfort Hotel Maceió offers air-conditioned rooms with free WiFi, ensuring a comfortable stay near the ocean.

Modern Amenities for a Relaxing Stay
Guests can unwind in the fitness centre, grab a drink at the on-site bar, and savor delicious Brazilian dishes at the hotel's restaurant. The rooms feature flat-screen TVs, private bathrooms, and work desks for convenience.

Convenience and Service
Start your day with a buffet breakfast and take advantage of the business centre for any work needs. With 24/7 reception and bilingual staff, including English and Portuguese speakers, your stay at Comfort Hotel Maceió is sure to be hassle-free.

Ready to experience comfort and convenience by Ponta Verde Beach? Book your stay at Comfort Hotel Maceió now!

Important information:

We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 106 reviews
Cleanliness: 7.75
Service: 9.22
Location: 9.76
Room Quality: 8
Amenities: 7.24
Value for Money: 8.2
Food and Beverage: 8.44
Overall Experience: 8.62
L
Larissa • couple • br
4
Estressante
Cons:

Tive problemas com o Check in… sem vaga para estacionar, e cheiro muito ruim no banheiro…

2026-05-04 • via Nuitee
J
José Marlei de Souza • solo_traveller • br
7
Mais ou menos
Pros:

Próximo a praia

Cons:

Banheiro o vaso tem que sentar de lado muito ruim a posição do vaso é péssima

2026-04-23 • via Nuitee
A
Aline • solo_traveller • br
9
2026-04-22 • via Nuitee
V
Vergani • solo_traveller • br
8
Bom custo beneficio
Pros:

Localização e tamanho dos quartos

Cons:

Roupas de cama com mal cheiro

2026-04-21 • via Nuitee
F
Fernanda • couple • br
10
2026-04-12 • via Nuitee
P
Paola • couple • ar
10
2026-04-02 • via Nuitee
R
Rodrigo • couple • br
9
valeu muito a pena
Pros:

Gostei de tudo, da localização, dos serviços
funcionários muito bons
café da manhã bom

Cons:

devido ao numero grande de hospedes para passeios, o café da manhã sempre muito lotado no primeiro horário
quase a equipe não dava conta da demanda, mas se esforçavam, nem vejo que a culpa seria do hotel

2026-03-24 • via Nuitee
J
Josivaldo Santiago • family_with_children • br
10
2026-03-06 • via Nuitee
S
Scarone • family_with_children • uy
8
Pros:

Las camas

Cons:

X

2026-03-05 • via Nuitee
M
Matheus • extended_group • br
8
2026-03-04 • via Nuitee
A
Alessandro • couple • br
9
Pros:

Prontidão dos funcionários

Cons:

Não gostei do transtorno no check-in onde fomos encaminhados para um.quarto com 2 camas de solteiro, sendo que foi reservado para casal. Mas graças a prontidão dos funcionários foi resolvido o problema.

2026-03-03 • via Nuitee
R
Rozangela • couple • br
10
2026-02-24 • via Nuitee
W
Walter • solo_traveller • br
5
Corredores escuros , elevadores com zoada , café da manhã regular e piso do banheiro horroroso
Pros:

Quarto grande a cama confortável ! Ar com problema na configuração

Cons:

O piso do banheiro péssimo !!! Velho , gasto precisando renovar ! Aquele granito não serve mais

2026-02-23 • via Nuitee
J
Jorge Rodrigues • couple • pt
9
2026-01-28 • via Nuitee
D
Daniele • family_with_children • br
6
Caiu na qualidade geral
Pros:

Era melhor. Estive no hotel anos atrás e era bem melhor. É razoável.

Cons:

Elevador barulhento (dá medo!). Travesseiros ruins. Não faz mais nenhum prato no café da manhã.

2026-01-27 • via Nuitee
V
Vera • couple • ar
8
Cómodo
Pros:

Muy amplia la habitación, la cama, wifi excelente, balcón a la playa

Cons:

Olor a humedad en el pasillo, soy celiaca, avisé antes y durante la estadía y no me ofrecieron opciones en el desayuno como panes o galletas, me las arreglé con las frutas.

2026-01-24 • via Nuitee
A
Adalberto • solo_traveller • br
5
Não recomendaria
Pros:

localização, café da manhã, espaço do quarto e móveis

Cons:

colchão desconfortável, roupas de cama fedorentas, conservação da estrutura, não tem estacionamento, elevador deu defeito.

2026-01-20 • via Nuitee
D
Dilon • couple • br
9
Gostamos muito e voltaremos.
Pros:

Café da manhã simples, mas atende as necessidades. Achei o espaço pequeno.

Cons:

Espaço do café da manhã. Mas não é tão importante .

2026-01-19 • via Nuitee
E
Evelyn Stephanie Dos Santos • family_with_children • br
10
2026-01-19 • via Nuitee
M
maria clara • couple • br
1
Pros:

Só vale a localização. Funcionários bem atenciosos.

Cons:

Quarto com cheiro insuportável, colchões e roupas de cama muito velhos e puídos, banheiro todo mofado, café da manhã só se salva devido à maquina de café. Estacionamento estava lotado porque é pequeno ( o próprio funcionário do hotel nos falou ) e tivemos que parar o carro alugado na rua.

2026-01-18 • via Nuitee