The Annex

Hotels
Independent
9 (191 reviews)
296 Brunswick Ave, Toronto, Ontario, M5S 2M7 , Toronto , CA

Pets allowed

Facilities

Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Cons:
Cleanliness issues
Maintenance required

Categories

Cleanliness
8
Some reviews noted cleanliness issues, particularly in specific rooms.
Service
9.5
Great staff saved the experience; they were responsive and helpful.
Location
9.5
Multiple mentions of a great location, with proximity to attractions.
Room Quality
8.5
Rooms are generally good but some experienced maintenance issues.
Amenities
9
Amenities were generally appreciated, though some specific items were not functioning.
Value for Money
9.5
Value for money appears satisfactory considering the location and features.
Food and Beverage
8.5
On-site cafe received positive feedback, though no extensive reviews.
Overall Experience
9.5
Overall experience noted as positive with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:46

Property Description

Breathtaking Views and Relaxing Green Spaces
Take advantage of the stunning terrace and garden areas that offer a peaceful retreat. Enjoy the complimentary wireless internet as you unwind in these serene surroundings.

Delightful Dining and Elegant Lounges
Savor a delicious meal at the on-site restaurant or grab a quick bite at the coffee shop/cafe. Treat yourself to a beverage at one of the sophisticated bars/lounges, perfect for unwinding after a long day.

Luxurious Rooms and Convenient Amenities
Indulge in the individually decorated guestrooms with upscale features like Tempur-Pedic beds and designer toiletries. Benefit from amenities such as express check-out and multilingual staff to enhance your stay.

Plan your escape to The Annex and experience a blend of comfort and sophistication. Book your stay now for an unforgettable experience.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9
Based on 191 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
R
Rebecca
8
Pros:

The rooms are generously sized and the bed and shower were both great. My room was on the third floor and there's no elevator. The system they have where you contact Reception through WhatsApp doesn't seem to be reliable, try and get the direct number to text/call. The young woman at reception was very apologetic and tried to take good care of me. I like the idea of a record player in the room but mine didn't work. There is no TV. The room was lovely and quiet but did look straight into someone's kitchen next door. The area is kind of student-y with Uni of Toronto very close. Walking distance to the subway and the Royal Ontario Museum.

2025-10-10 via Nuitee
S
Sage partner
10
Pros:

In a super cute neighbour hood, really cute place. Would stay again!

2025-10-09 via Nuitee
T
tessa
6
Pros:

Great staff saved it from a lower rating. They were awesome and appreciated their help, but would not stay here again. I feel like it was a cheaply done "cool" remodel that has not been maintained and is in need of a refresh. It felt dingy and everything was a little worn or off. My toilet was not cleaned, like brown splatters kinda not clean, and they immediately moved me and handled it well, but still - doesn't give you a good feeling. Also, maybe they put me in the worst room, but there was a water bubble and hole in the ceiling, a broken blind, stains all on the wall, all the artwork frames were bent or broken, and general griminess that I don't want. Despite good staff, wont ever go back.

2025-10-02 via Nuitee
K
Khristine
10
Pros:

Loved the location, was able to walk around to different places I had on my list to visit. Appreciated the free coffee upon my early departure.

2025-09-30 via Nuitee
O
Olivia
10
Pros:

Was great! Checking in was unique, but I enjoyed the experience

2025-09-17 via Nuitee
A
Anthony
10
Pros:

Didn’t like how close the door was to the bed in the small room but everything else was nice and felt like a boutique hotel.

2025-09-14 via Nuitee
L
Luke
10
Pros:

Nice neighborhood

2025-09-12 via Nuitee
O
Obiajulu
10
Pros:

Beautiful! Went above and beyond my expectations and the view from my room was second to none. Thank you so much for such a peaceful stay! Can’t wait to return!!

2025-09-09 via Nuitee
L
Loneth
10
Pros:

Enjoyed my stay. The only minor inconvenience was opening the fridge and receiving a charge despite taking nothing. Luckily, I was able to get it resolved thanks to the amazing staff!

2025-09-08 via Nuitee
D
Dominique
10
Pros:

Super quaint boutique hotel. Funky rooms with exposed brick walls. Love the cafe and restaurant right on site. Subway station a couple blocks away. Will definitely stay here again.

2025-09-08 via Nuitee
C
Catherine
10
Pros:

It’s just a lovely comfortable place to stay.

2025-09-07 via Nuitee
J
Justin
10
Pros:

It was fantastic

2025-09-07 via Nuitee
A
Andrea
10
Great stay in off-beat location
Pros:

A very boutique experience. Clean, and well appointed. Comfortable platform bed with large shower/wet bath space. Lobby is intimate with helpful,friendly staff.

2025-09-06 via Nuitee
J
Jennifer family
10
Pros:

An unexpected stay in a great and quiet location

2025-08-31 via Nuitee
A
Albert family
4
Pros:

The location is good, but the Hotel is very noisy. Around 5pm to 11 pm, there was a continuous music playing under our room ang the boom boom of the base was very annoying. They must know this is a problem because they give you earplugs but these do not help. Other than that, an adequate stay.

2025-08-30 via Nuitee
B
Bryan
10
Pros:

Great location

2025-08-27 via Nuitee
T
TaJuana
10
Pros:

Very clean, neat and easy checking in

2025-08-21 via Nuitee
K
Karen
10
Pros:

Unique, edgy accommodations. I would recommend the Annex to friends and family should they visit Toronto.

2025-08-19 via Nuitee
T
Timothy
10
Pros:

Great quirky location will be back

2025-08-16 via Nuitee
M
Marlies pet
8
Pros:

I love this hotel but this time the service was not as good. Perhaps new management but waited hours for a dog package promised at check in. Still amazing best beds etc

2025-08-16 via Nuitee