Consum Boutique Hotel

Hotels
8.5 (359 reviews)
Rheingasse 19 , Basel , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Nice breakfast
Cons:
Noise from construction
Access issues
Some rooms too warm or noisy

Categories

Cleanliness
8.08
Several reviews note that the hotel was super clean, but one mentioned noise issues due to construction, affecting perceived cleanliness.
Service
9.05
Multiple reviews highlighted the exceptionally friendly and helpful staff.
Location
9.09
Guests praised the location as excellent, near the river and city center, despite mentioning some construction-related disturbances.
Room Quality
8.54
Rooms were described as beautiful and comfortable, with some minor complaints about noise and layout.
Amenities
8.07
Positive mentions of breakfast and facilities, but some comments about the need for better access and room layout.
Value for Money
8.53
General satisfaction with pricing relative to amenities offered, although some perceived it as a bit expensive.
Food and Beverage
8.08
Breakfast received positive feedback, but one comment suggested improvement needed.
Overall Experience
8.55
Guests expressed overall satisfaction despite minor concerns, indicating a pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:28

Property Description

Luxurious Accommodation
Indulge in comfort at Consum Residence by Krafft Basel, where each guest room boasts a cozy seating area and a flat-screen TV for your relaxation.

Exceptional Dining Experience
Savor exquisite meals at the hotel's restaurant or enjoy a delightful continental or buffet breakfast to start your day on a delicious note.

Convenient Location
Located just a stone's throw away from Kunstmuseum Basel and other popular attractions, and with free WiFi and a 24-hour front desk, your stay at Consum Residence promises both convenience and luxury.

Experience the best of Basel at Consum Residence by Krafft Basel. Book now for an unforgettable stay!

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 359 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
A
annette • extended_group • de
10
Pros:

Frühstück heute im Hotel kraft war sehr schön

2026-02-13 • via Nuitee
S
Stefan • extended_group • nl
9
2026-02-10 • via Nuitee
P
Petra • couple • ch
9
2026-02-09 • via Nuitee
C
Christel • couple • ch
9
2026-01-29 • via Nuitee
A
Andrea • couple • la
9
2026-01-28 • via Nuitee
P
Peter • solo_traveller • de
10
2026-01-21 • via Nuitee
M
Martina • extended_group • es
8
2026-01-19 • via Nuitee
R
Roland • solo_traveller • ch
10
2026-01-19 • via Nuitee
C
Christian • solo_traveller • ch
8
2026-01-17 • via Nuitee
M
m. jose • solo_traveller • es
7
Pros:

La comodidad, el personal, el estilo

Cons:

Precio elevado

2026-01-11 • via Nuitee
S
Stefano • couple • it
9
Pros:

Posizione fantastica, personale gentile

2026-01-10 • via Nuitee
A
Abdelatif • solo_traveller • ma
9
Pros:

Bon emplacement et le personnel à la hauteur

2026-01-10 • via Nuitee
• extended_group • pt
8
2026-01-05 • via Nuitee
B
Brigit • couple • ch
9
Top Lage in Kleinbasel
Pros:

geschmackvoll eingerichtetes Zimmer, Kaffee und Tee zur freien Wahl auf dem Stock, riesiges sehr schönes Badezimmer, professionelles und sehr freundliches Personal.

Cons:

Das Boxspringbett ist zu gross für das Zimmer und nimmt etwas von dessen Scharm.
Baustelle vor dem Haus, wurde bei der Buchung aber angekündigt und war am WE nicht in Betrieb (kein Lärm jedoch ganze Nacht Flutlicht direkt ins Zimmer

2026-01-04 • via Nuitee
M
Matilde • extended_group • it
8
Sweet and well positioned
Pros:

It was friendly and well positioned. Also clean. A little difficult to understand where to go for check-in. After that perfect.

Cons:

All good

2026-01-04 • via Nuitee
L
Ledger • extended_group • gb
10
Fab
Pros:

The breakfast was amazing!!!

Cons:

There could have been doors or curtain between the lounge and bedroom as I was in the lounge and my daughter and husband in the bed 😄

2025-12-31 • via Nuitee
C
Constance • family_with_children • ch
10
2025-12-28 • via Nuitee
J
Jane • solo_traveller • gb
9
2025-12-27 • via Nuitee
M
Maria • extended_group • bg
9
Beauty in the heart of Basel
Pros:

Nice place furnished with lots of taste and eye for the details. Excellent experience for the body and mind.

Cons:

My credit card number was registered as a guarantee. If I want it to be removed/deleted, I have to particularly ask for this, otherwise the hotel keeps this information for the future to which I disagree.

2025-12-27 • via Nuitee
C
Christeller • extended_group • ch
9
2025-12-26 • via Nuitee