Hotel Grand Hills Shizuoka

Hotels
•
Independent
8.8 (123 reviews)
18-1 Minamicho, Suruga-Ku, Shizuoka, Shizuoka, 422-8575 , Shizuoka , JP
81-54-2840111

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Self parking (surcharge)
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
See all facilities

Review Highlights

Pros:
Kindly staff
Proximity to station
Amazing view of Mt Fuji
Cons:
Poor room condition
Uncomfortable bed and pillows
Overpriced services

Categories

Cleanliness
8.38
Room condition noted as poor with stains and unclean areas mentioned.
Service
9.85
Staff is described as kind and check-in service is praised.
Location
9.89
Convenient location near the station and good view from the room.
Room Quality
7.84
Issues with room comfort and cleanliness noted, affecting overall quality.
Amenities
9.37
Basic conveniences available, though some dining options limited.
Value for Money
8.33
Feedback suggests the hotel is overpriced for the service and quality offered.
Food and Beverage
7.88
Limited restaurant hours mentioned in reviews.
Overall Experience
8.85
Mixed experience overall due to cleanliness and pricing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:27

Property Description

Luxurious Amenities
Indulge in convenient amenities like complimentary Wi-Fi, a hair salon, and multiple dining options.

Elegant Accommodations
Relax in one of the 206 guestrooms featuring modern amenities and stylish decor for a comfortable stay.

Prime Location
Explore nearby attractions such as Shizuoka City Museum of Art and Shin-Shizuoka Cenova Shopping Mall within walking distance.

Experience a blend of luxury and convenience at Hotel Grand Hills Shizuoka. Book now for an unforgettable stay!

Important information:

  • One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 123 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.89
Room Quality: 7.84
Amenities: 9.37
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.85
M
Megumi • family
8
Pros:

チェックイン時にお部屋のアップグレードを頂き、見晴らしの良い広いお部屋で寛ぐ事が出来ました。有り難うございました。
チェックイン後、新幹線の時間まで荷物を預かって頂き大変助かりました。
また泊まらせて頂きます。

2025-10-11 • via Nuitee
D
David
10
Pros:

2025-10-06 • via Nuitee
K
Kenichi • family
10
Pros:

Kindly staff; proximity to the station and amazing view of Mt Fuji from the room

2025-09-15 • via Nuitee
Y
YUKO
10
Pros:

静かで良かったです

2025-09-11 • via Nuitee
N
Nedi
10
Pros:

Conveniences

2025-09-03 • via Nuitee
M
Miriam
4
Disappointed in Shizuoka
Pros:

We were quite disappointed with our stay. The condition of the room was very poor, the carpet had so many marks/ stains on it and the bed and pillows were really uncomfortable. When the room was cleaned the coffee and creamer was not replaced and neither was the bath mat! Four restaurants but the last order was at eight and the roof top bar only opens five nights a week. The hotel is really overpriced for what it is.

2025-09-01 • via Nuitee
P
PUI FUN • family_with_children
8
Pros:

A spacious hotel with good location and reasonable price

2025-08-22 • via Nuitee
T
TOMOKO
8
Pros:

実家が静岡市ですが、庵原で用事があったので、駅近で宿泊しました。高級感あふれるホテルで良かったです。コンシェルジュ的案内も良かったです。

気になったのは、フロントの若い女性に荷物出しした時、”豊島区”が東京都　(郵便番号も100番台なのに)ってわからないのは、いかがなものかと思いました。
また、ベッドの下にゴミが溜まっているのもいかがなものかと思いました。

2025-08-10 • via Nuitee
V
Verified traveler
10
Pros:

위치 정말 좋고 직원분들도 친절하세요. 객실을 높은 층으로 배정받아서 뷰도 정말 좋았네요

2025-08-05 • via Nuitee
H
Hiroaki
10
Pros:

チェックインの対応が抜群に良かった

2025-08-01 • via Nuitee
K
Keiichi
8
Pros:

駅前でとても便利！

2025-07-17 • via Nuitee
K
Kazuo
6
Pros:

nothing special , absolutely standard

2025-07-07 • via Nuitee
Y
yasunori
8
Pros:

交通の利便性、部屋の広さ等快適です

2025-06-29 • via Nuitee
E
EUNJOO
8
Pros:

エアコンが弱かった点、朝食ブッフェのサラダの野菜の数が少なかった点、　以外は満足でした。

2025-06-22 • via Nuitee
R
RUI
10
Pros:

とても良かったです。

2025-06-10 • via Nuitee
Y
Yat Pang • partner
6
Pros:

The hotel is a bit dated and I can tell by the wall and carpet. The internet was super slow and I could not even go online sometimes. However, the hotel is centrally located by the railway station and everything I wanted was in the area.

2025-06-01 • via Nuitee
N
NGAR WING TAMMY
8
Pros:

Old fashioned design. But it has everything. Great location.

2025-06-01 • via Nuitee
J
John
4
Pros:

This place needs renovation and better cleaning. I was surprised to see the dirty hall way that needs thorough vacuuming.

2025-05-15 • via Nuitee
N
Nicole
8
Pros:

Hôtel à 5 min à pied de la gare de Shizuoka, ce qui est super pratique. C'est un hôtel qui est confortable et propre, mais qui a connu ses heures de gloire dans le passé. Il aurait besoin d'un peu de rénovations. Comme je n'ai pas utilisé la salle à manger, je ne peux pas me prononcer si c'était bon ou pas.

2025-05-09 • via Nuitee
S
Shigeru
8
Pros:

眺望素敵！

2025-04-30 • via Nuitee