Facilities

Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Street parking
Concierge service
Breakfast available (surcharge)
Multilingual staff
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful natural setting
Cozy and clean environment
Delicious food
Cons:
Loud guests at night
Slow water flow in the bathroom
Air conditioning needs maintenance

Categories

Cleanliness
7.98
There were mentions of needing maintenance and issues with the air conditioning, suggesting some cleanliness concerns.
Service
8.95
Overall excellent service was highlighted multiple times by guests.
Location
8.49
Guests appreciated the natural environment as part of their relaxation.
Room Quality
7.94
Comments suggest a cozy but lacking some amenities such as a coffee maker or hair dryer.
Amenities
7.97
Some amenities need improvement, like the air conditioning.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.98
Guests found the restaurant service and food to be excellent.
Overall Experience
8.45
Glimmers of satisfaction from various positive mentions in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:55

Property Description

Experience the charm of Comala at Hotel Posada Comala, where comfort meets convenience in a serene setting.

Relaxation Awaits
Unwind by our inviting outdoor pool or take a leisurely stroll through our beautiful terrace and garden. Immerse yourself in the peaceful surroundings and let your stress melt away.

Culinary Delights
Savor delicious meals at our on-site restaurant, Kiosko del Páramo, perfect for lunch or brunch. Enjoy cooked-to-order breakfasts and cozy treats from our coffee shop, with room service at your fingertips.

Comfortable Accommodations
Our 19 air-conditioned rooms are designed for your comfort, featuring flat-screen televisions, rainfall showerheads, and daily housekeeping to ensure a refreshing stay every time you return.

Book your stay at Hotel Posada Comala today and discover the unforgettable experience waiting for you!

Important information:

  • Pool access available from 9 AM to 8:00 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 67 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
F
Fernando • partner
10
Pros:

.

2025-10-09 • via Nuitee
A
Alejandra • family
6
Pros:

Mucho ruido de un grupo de huéspedes hasta altas horas de la madrugada

2025-09-24 • via Nuitee
J
JORGE • family
10
Pros:

Excelente servicio

2025-09-06 • via Nuitee
J
Juan Ramón • family
10
Pros:

Buen lugar

2025-09-01 • via Nuitee
B
Beatriz Dayane • partner
10
Pros:

I really enjoy this little hotel staff very helpful and kind
The restaurant very nice and u iqie view
They just need a coffe maker and s hair dryer in the room other than that very clean and cozy..

2025-08-27 • via Nuitee
A
ANGELES B • partner
10
Pros:

Solo tuvimos tema con baño, ya que el flujo del agua era lento.

Sin embargo, volveríamos a hospedarnos ahí.

2025-08-10 • via Nuitee
M
Mariana • family
10
Pros:

Todo muy agusto, si te gusta estar en un ambiente donde la naturaleza es parte de tu descanso es el lugar ideal para estar ahí, el personal muy amable, el servicio de restaurante es buenísimo y todo el menú está muy rico. Recomendable 😊👍

2025-07-29 • via Nuitee
J
jacqueline • family_with_children
8
Pros:

Solo los aires acondicionados necesitan mantenimiento olían a humedad

2025-07-21 • via Nuitee
A
ADRIANA • partner
10
Pros:

Hotel muy bonito y acogedor

2025-06-28 • via Nuitee
B
Billy
10
Pros:

Great place to stay at beautiful outdoor and gray stuff highly recommend

2025-06-16 • via Nuitee
K
Keisha • partner
10
Pros:

Nice area great service loved it

2025-06-13 • via Nuitee
P
Patty
10
Pros:

Excelent

2025-06-07 • via Nuitee
D
Daniel • friends
10
Pros:

Estadía muy tranquila, buenas instalaciones

Solo unos detalles sobre la luz de una de las habitaciones se reportó pero nunca se corrigió

2025-05-26 • via Nuitee
A
Alex • family
10
Pros:

Buena relación costo beneficio

2025-05-13 • via Nuitee
R
ROSARIO M • family
10
Pros:

Great place to relax and near good restaurants of the town

2025-05-12 • via Nuitee
D
DANIEL
8
Atención a clientes pésimo
Pros:

Muy mal, llegué al hotel y la reserva no estaba registrada, por más que les mostré los comprobantes del pago y reserva no me resolvieron y tuve que esperar casi dos horas, imposible lograr comunicarme con ustedes , nunca contestaron

2025-05-04 • via Nuitee
A
Ana maria
10
Excelente ubicación costo beneficio
Pros:

Excelente mi estancia el hotel está mejor de lo que se ve en las fotos y la ubicación súper

2025-04-22 • via Nuitee
J
JORGE • family
8
Pros:

Excelente servicio.

2025-04-13 • via Nuitee
C
Claudia Cristina Rosas
10
Pros:

Es un hotel muy céntrico y seguro , las fotos no le hacen justicia a la realidad ( el restaurant tiene un arroyo y existen muchas aves ( un lugar para disfrutar y es seguro su personal muy amable . súper recomendable .

2025-03-31 • via Nuitee
F
Francisco • family
8
Pros:

buen lugar

2025-03-25 • via Nuitee