Best Western Plus New Barstow Inn & Suites

Hotels
•
Best Western Plus
8 (355 reviews)
2565 Commerce Pkwy , Barstow , US
+1 760-307-5555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean / very clean rooms
Friendly/helpful staff (many mentions)
Convenient location near freeway; safe area
Comfortable beds
Good value for the money
Pool and in-room coffee (Keurig) appreciated
Cons:
Noisy HVAC/air conditioning and traffic noise
Inconsistent/poor breakfast quality
Service incidents (security deposit dispute, unfriendly desk staff)
Occasional maintenance issues (hot water, shower curtain, unstable chair)
Noise from other rooms/floors
Some rooms have heavy doors/awkward fixtures

Categories

Cleanliness
8.5
Multiple reviews call the hotel 'clean', 'very clean' and 'Hôtel propre'; one review noted cleanliness below expectations but overall sentiment is positive.
Service
7.5
Several comments praise very friendly and helpful front-desk staff, but there are notable negative incidents (security deposit dispute, unfriendly desk staff), producing a mixed but moderately positive score.
Location
9
Consistently mentioned as convenient and close to the freeway, safe area and good for travelers; location is a clear strength.
Room Quality
7.5
Rooms are described as comfortable with good beds, but recurring complaints about noisy HVAC/AC, heavy doors, a too-small shower curtain and occasional noisy roommates/traffic lower the score.
Amenities
8
Amenities like Keurig coffee, pool and basic breakfast are noted positively by some; however some expected amenities (hot water in one case) failed and breakfast quality varies.
Value for Money
8.5
Multiple guests remark it is a great place for the money and suitable for a stopover, indicating good perceived value overall.
Food and Beverage
6.5
Breakfast opinions are mixed to negative: some say breakfast is 'great' or 'just right', while others call it mediocre or poor, with bland eggs/pancakes and low-quality items reported.
Overall Experience
8.5
Overall the property is seen as a reliable, clean, conveniently located stopover with friendly staff for many guests, though several service and noise issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:00

Property Description

Luxurious Amenities
Best Western Plus New Barstow Inn & Suites offers an outdoor swimming pool, a fitness centre, and a hot tub, providing guests with the perfect opportunity to relax and unwind during their stay.

Convenient Facilities
Guests can enjoy free WiFi throughout the property, non-smoking rooms, and a business centre, catering to both leisure and business travelers seeking a comfortable and productive environment.

Ideal Location
Situated in Barstow with easy access to Route 66 Mother Road Museum and just a short distance from LA/Ontario International Airport, this 3-star hotel is the perfect choice for travelers looking for convenience and comfort.

Book your stay at Best Western Plus New Barstow Inn & Suites now for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 355 reviews
Cleanliness: 8.5
Service: 7.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 8.5
S
Samira Louisa • couple • de
1
Pros:

..

Cons:

Wir wollten stornieren & haben dies direkt morgens angefragt. Nie eine Reaktion erhalten ob eine teilweise kostenfreie Stornierung möglich wäre. Wenigstens eine Nachricht wäre nett gewesen.

2026-11-03 • via Nuitee
B
Beatriz A • couple • br
10
Pros:

Atendimento, conforto, limpeza.

2026-10-31 • via Nuitee
E
Emily • couple • us
10
Friendly staff made our stay special
Pros:

Best Western is consistently good, and this one was no exception. Loved the Keurig coffee maker, but the outstanding feature was the super-friendly staff.

Cons:

It’s very close to the freeway, but our room was quiet so there was nothing to not like.

2026-10-28 • via Nuitee
L
Lee • family_with_children • gb
8
2026-10-28 • via Nuitee
I
Isabel • family_with_children • us
10
2026-10-25 • via Nuitee
S
Stephany • family_with_children • us
6
Pros:

Good location, good breakfast…

Cons:

Was a tough night, our family stood in the room #122 and the AC was super noisy at night

2026-10-22 • via Nuitee
M
Miller • extended_group • us
10
2026-10-22 • via Nuitee
M
Michael • solo_traveller • us
6
Pros:

Close to freeway and restaurants. SAFE AREA !

2026-10-22 • via Nuitee
W
William • couple • us
7
Acceptable
Pros:

Average

Cons:

bed smelled like a dog

2026-10-21 • via Nuitee
J
Jorge • couple • us
10
Pros:

Clean

2026-10-21 • via Nuitee
A
Anne • family_with_children • us
6
Pros:

Very clean

Cons:

The hot water didn't work, the breakfast was pretty mediocre

2026-10-21 • via Nuitee
D
DelphD59 • family_with_children • fr
7
Pros:

Hôtel propre , bonne literie et personnel agréable. Petit- déjeuner correct.

Cons:

Zone bruyante liée au trafic en continu (autoroute).

2026-10-21 • via Nuitee
W
Wei Shao • solo_traveller • us
8
2026-10-21 • via Nuitee
R
Ramirez • couple • us
1
Not pleasant
Pros:

I paid for the room and was told on phone that the security deposit was 50 dollars . Once I arrived at the hotel and paid for the room they tell me I have to pay 350.00 dollars for the security deposit. I told them that I was told 50 dollars is what I was told to pay but the staff at the hotel did not honor it. So I asked for a refund and had to go through the whole process of the refund that was a big headache.

Cons:

They did not honor there word

2026-10-19 • via Nuitee
B
Bruce • couple • ca
8
Great stop along the way
Pros:

Location to I-15
Price

Cons:

The HVAC system in the room was very loud

2026-10-18 • via Nuitee
M
Matteo • couple • it
6
Pros:

Posizione

Cons:

Personale poco accogliente e la ragazza al desk ci ha sbadigliato in faccia. Colazione pessima

2026-10-18 • via Nuitee
M
Maider • couple • es
5
En general bien. La única pega que me cargaron la cantidad de 54 euros al cambio como deposito y me dijeron que me lo de
2026-10-15 • via Nuitee
H
Heather • extended_group • us
8
A very nice place for a night.
Pros:

Great place for the money. Nice and clean....comfortable, too. Decent breakfast and in a safe neighborhood with lots of good places to eat.

Cons:

N/A

2026-10-15 • via Nuitee
R
Robert • couple • us
8
Pros:

Barstow BW - The young man who was at the front desk when we arrived was kind and informative. He had us headed upstairs with little delay. Room was enormous with a sink in the bathroom and another at the front door. Seating area perfect. Bed - excellent. Breakfast - just right.

Cons:

Shower curtain was not big enough for the bathtub/shower. The entrance door to the room was super heavy. Computer chair unstable.

2026-10-11 • via Nuitee
P
Peter • solo_traveller • at
9
Pros:

Sehr gute Lage neben der Autobahn aber nicht störend.
Gutes Frühstück.

Cons:

Nix

2026-10-11 • via Nuitee