Al Kiswah Towers Hotel

Nice place to stay. They need to clean the prayer rooms. It’s smells terrible in there. I was in tower one PR.

The room is clean and staff are friendly. They allow us to check in early.

Too noisy

Great stay

Room shell bad! Bathroom sink was clogged!

It was okay hotel

Good

The room is a good size but the furniture is dated. The headboard was broken. The bathroom was had mould and it flooded everytime you showered.

We stayed here for 3 days while on Umrah trip with family
We are a young, active, and healthy family, and even for us, this location was the worst possible choice for everyone.
I made the mistake of giving this hotel a chance, even after being warned by friends and relatives—a lesson learned for the future.
There is absolutely nothing good about this hotel.
The location is terrible, requiring a half-hour uphill walk to and from the Haram.
The shuttle service is a joke—it barely saves 3–4 minutes of walking.
Forget about taking a proper shower in the room; the entire bathroom floods.
I highly recommend choosing hotels on Hijra Road or Ibrahim Khalil Road. Some of them are actually cheaper than this hotel, offer better quality, and don’t require any shuttle.
You can easily walk to the Haram from those areas.

Services are excellent, there is a big laundry area as well, nice mosque inside the tower, shuttle service also good,
Nothing is really bad in this hotel. I'll stay again inshallah just only lill walk where the shuttle drop of point its hard for elderly or people's who have kids.

My visit to Alkiswah was amazing and i liked it and maybe i will be there next year?

Reception staff was helpful. Bus service was available to go to the Holly Mosque after the busses drop of still a lot to walk. Was a little far from the desired location. Kids play area was closed during the whole stay. Toiletries was limited and poor quality. Room were small but price was OK compare to the others. Washing machine were available to wash your own cloths. A lot of food places and shopping places were on the walking distance.

Very Clean!

This is hotel is mainly focusing to make money from the customers. When you order something you will get responses within 1 hr. It’s not the best experience for me and my family.

Not too far from the Kaabah, there are some shops around for snacks.

Excellent experience at Al Kiswah Towers, good cleanliness, excellent reception, very good room service, 24/7 shuttle bus service to Haram, bag storage service when visiting Madinah, it deserves a better rating. I highly recommend it except for those with limited mobility.

Check in was very smooth and housing keeping was great. Affordable parking option for the guest. Overall good and comfortable experience

Very clean nice close to the Haram.

Nice close to the harem

Very relaxing stay at this hotel.